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- Tasks: Support the Store Manager in boosting sales and delivering top-notch customer service.
- Company: Join a dynamic retail team focused on maximising profitability and customer satisfaction.
- Benefits: Enjoy perks like employee discounts, a company pension, and flexible part-time hours.
- Other info: This role is perfect for students looking to balance work with studies.
- Why this job: Gain valuable experience in retail management while working in a fun, supportive environment.
- Qualifications: No prior experience needed; just bring your enthusiasm and willingness to learn!
The predicted salary is between 24000 - 36000 £ per year.
You will assist the Store Manager/Assistant Manager in maximising business profitability by optimising sales opportunities whilst working within planned costs. To assist in the day to day operation of the store, and to deliver excellent customer service through staff training and personal example. Deputise for the Store Manager/Assistant Manager as requested. _________________________________________________________________ Sales/Profit 1. Assist the Store Manager/Assistant Manager to achieve sales budget and take remedial action to improve sales as necessary. 2. Identify and propose opportunities for further sales development. 3 Assist the Store Manager/Assistant Manager in ensuring staff are consistently aware of sales targets and are motivated to maximise sales opportunities. 4 Maintain Visual Merchandising standards/retail standards and window presentation to maximise sales potential of each range. 5 Assist the Store Manager/Assistant Manager in ensuring sales floor layout reflects Company guidelines and appropriate adjacencies to encourage customer flow around the store and to create sales opportunities. 6 Maintain awareness of costs in line with sales. Customer Service 7 Personally demonstrate good customer awareness and interaction at all times. 8 Monitor and seek continuous improvements on the level of customer service given to customers. 9 Assist the Store Manager/Assistant Manager in ensuring product knowledge of your staff and yourself is developed and maintained to maximise service standards and ability to sell, including staff awareness of in-store promotional activities. 10 Ensure optimum stock levels are maintained on the sales floor, by deliveries being dealt with promptly and carrying out regular replenishment. Staff Management 11 Assist in the induction of new staff as per Company procedure as directed by the Store Manager/Assistant Manager. 12 Assist in the training and development of staff in line with Company guidelines, build the team and potentialise individual ability. 13 Assist the Store Manager/Assistant Manager to set and implement clear work objectives to effectively deploy the people within the team to the commercial benefit of the branch. 14 Take action to improve and develop ones own job performance. Ask for performance feedback from line manager, colleagues and team. Administration 15 Assist the Store Manager/Assistant Manager to ensure all branch administration is completed to Company procedure. Health and Safety 16 Assist the Store Manager to fulfil obligations to adhere to Company Health and Safety policies and procedures to ensure a safe working/shopping environment. In the absence of Store Management, action any necessary Health and Safety procedures. Security 17 Ensure there is security awareness in all areas of the store. 18 Ensure that all cash and cash equivalents are kept secure and banked in line with Head Office instructions. Confidentiality 19 Do not disclose information which is of a confidential nature, including personnel data ie telephone numbers, absence details etc to any party or individual unless authorised by your line manager. Job Types: Part-time, Permanent Benefits: Company pension Employee discount Store discount Work Location: In person
Supervisor employer: JobFlurry
Contact Detail:
JobFlurry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Supervisor
✨Tip Number 1
Familiarise yourself with our company values and customer service standards. During your interactions, demonstrate how you embody these values and can enhance the customer experience.
✨Tip Number 2
Showcase your leadership skills by discussing any previous experience in training or managing teams. Highlight specific examples where you motivated staff to achieve sales targets.
✨Tip Number 3
Prepare to discuss your understanding of visual merchandising and how it impacts sales. Bring ideas on how you would maintain and improve store presentation to attract customers.
✨Tip Number 4
Be ready to talk about your approach to problem-solving, especially in sales and customer service scenarios. Share examples of how you've successfully handled challenges in a retail environment.
We think you need these skills to ace Supervisor
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in retail management, customer service, and staff training. Use specific examples that demonstrate your ability to assist in maximising sales and managing a team.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for retail and your understanding of the role. Mention how your skills align with the responsibilities outlined in the job description, particularly in sales optimisation and customer service.
Showcase Leadership Skills: In your application, emphasise any previous experience where you have led a team or trained staff. Highlight your ability to motivate others and improve performance, as this is crucial for the Supervisor role.
Demonstrate Customer Focus: Include examples of how you have provided excellent customer service in past roles. Discuss any initiatives you have taken to enhance customer experience, as this will resonate well with the company's focus on customer satisfaction.
How to prepare for a job interview at JobFlurry
✨Showcase Your Sales Acumen
Be prepared to discuss specific strategies you've used in the past to boost sales. Highlight any experience you have with achieving sales targets and how you motivated your team to do the same.
✨Demonstrate Customer Service Excellence
Prepare examples of how you've provided outstanding customer service. Discuss how you handle difficult situations and ensure customer satisfaction, as this role heavily focuses on delivering excellent service.
✨Emphasise Team Leadership Skills
Since you'll be assisting in staff management, share your experiences in training and developing team members. Talk about how you set clear objectives and foster a positive team environment.
✨Understand Company Policies
Familiarise yourself with the company's health and safety policies, as well as their approach to visual merchandising. Being knowledgeable about these areas will show your commitment to maintaining standards.