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- Tasks: Lead innovative Business Continuity Management initiatives to ensure operational resilience.
- Company: Join Amazon, a global leader in e-commerce, committed to safety and trust.
- Benefits: Enjoy flexible work options, competitive pay, and a culture of inclusivity.
- Why this job: Make a real impact by driving change and fostering innovation in a dynamic environment.
- Qualifications: 3+ years in program management, strong communication skills, and advanced Excel knowledge required.
- Other info: Inclusive culture with support for diverse needs during the hiring process.
The predicted salary is between 36000 - 60000 £ per year.
The Registration & Compliance (R&C) organization is responsible for making Amazon the safest and most trusted place on Earth by protecting the innocent and deterring the 'ill-intentioned'. Our team achieves this objective through a combination of automated and manual investigations of the seller transactions on our marketplace.
Transform Business Resilience at Scale: Are you passionate about building resilient businesses and driving innovative solutions? We’re seeking a visionary Program Manager to architect our Business Continuity Management initiatives.
About the Role and Your impact: This role offers the opportunity to re-imagine how a global organization maintains operational excellence while adapting to dynamic challenges. As the Program Manager for Business Continuity Management, you’ll be at the forefront of ensuring our organization’s resilience during disruptions. You’ll collaborate with stakeholders across all levels to develop, implement, and maintain robust business continuity plans. You’ll drive innovation at the intersection of risk management, operational excellence, and technological advancement.
- Spearhead, design and execute Business Continuity strategy, that set new standards for operational resilience focusing on effective response and recovery capabilities aligned with key metrics (RTO, RPO).
- Transform our global operational framework by eliminating single points of failure through strategic planning and creative solution design.
- Lead cross-functional initiatives with Workforce Management, Global Process Strategy, Operations, and Leadership to build future-proof business models.
- Orchestrate regular tabletop training and exercises to prepare R&C for disruptions of varying severity.
- Leverage insights from drills, exercises, and real events to continuously improve our continuity programs.
- Conduct thorough Business Impact Analyses (BIAs) and formulate exit strategies.
- Manage and update all R&C business continuity documentation, ensuring stakeholder alignment.
- Maintain clear communication on plan changes and dependencies with partners.
- Build and evolve our continuity programs using real-world insights and emerging best practices.
- Develop dynamic documentation systems that enable rapid response and adaptation to changing conditions.
- Foster a culture of preparedness and innovation across global teams.
BASIC QUALIFICATIONS
- 3+ years of program or project management experience.
- 3+ years of working cross functionally with tech and non-tech teams experience.
- 3+ years of defining and implementing process improvement initiatives using data and metrics experience.
- Bachelor's degree.
- Knowledge of Excel (Pivot Tables, VLookUps) at an advanced level and SQL.
- Experience defining program requirements and using data and metrics to determine improvements.
- Proven track record in defining program requirements and using data-driven improvements.
- Exceptional communication skills with ability to coordinate across diverse stakeholders.
- Demonstrated creative problem-solving skills and process improvement experience.
- Good time management, multitasking abilities, and meticulous attention to detail.
- Proficiency in MS Office Suite, including Word, PowerPoint, Excel, SharePoint, and Visio.
PREFERRED QUALIFICATIONS
- 3+ years of driving end to end delivery, and communicating results to senior leadership experience.
- 3+ years of driving process improvements experience.
- Experience in stakeholder management, dealing with multiple stakeholders at varied levels of the organization.
- Experience building processes, project management, and schedules.
- Experience in compliance program management, legal, governance, audit, or risk/loss prevention.
- 3+ years of experience in Operational Resilience or related disciplines.
Our inclusive culture empowers Amazonians to deliver the best results for our customers. If you have a disability and need a workplace accommodation or adjustment during the application and hiring process, including support for the interview or onboarding process, please visit this link for more information. If the country/region you’re applying in isn’t listed, please contact your Recruiting Partner. Amazon is an equal opportunity employer and does not discriminate on the basis of protected veteran status, disability, or other legally protected status.
SPIV Program Manager II - BCM, RCO WFM employer: JobFlurry
Contact Detail:
JobFlurry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land SPIV Program Manager II - BCM, RCO WFM
✨Tip Number 1
Familiarise yourself with Business Continuity Management (BCM) principles and frameworks. Understanding the key metrics like RTO (Recovery Time Objective) and RPO (Recovery Point Objective) will help you speak the same language as the team and demonstrate your expertise during discussions.
✨Tip Number 2
Network with professionals in the field of operational resilience and BCM. Attend relevant webinars or local meetups to gain insights and make connections that could be beneficial when applying for the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've driven process improvements in previous roles. Highlighting your experience with data-driven decision-making will resonate well with the expectations of this position.
✨Tip Number 4
Showcase your communication skills by being clear and concise in your interactions. Whether it's during networking or interviews, demonstrating your ability to coordinate across diverse stakeholders will set you apart from other candidates.
We think you need these skills to ace SPIV Program Manager II - BCM, RCO WFM
Some tips for your application 🫡
Understand the Role: Take time to thoroughly read the job description for the SPIV Program Manager II position. Understand the key responsibilities and qualifications required, and think about how your experience aligns with these.
Tailor Your CV: Customise your CV to highlight relevant experience in program management, business continuity, and cross-functional collaboration. Use specific examples that demonstrate your skills in process improvement and stakeholder management.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for building resilient businesses. Mention specific initiatives you've led in the past that relate to business continuity and operational excellence, and explain how you can contribute to Amazon's goals.
Highlight Relevant Skills: Make sure to emphasise your proficiency in tools like Excel and SQL, as well as your exceptional communication skills. Provide examples of how you've used data-driven insights to improve processes in previous roles.
How to prepare for a job interview at JobFlurry
✨Understand Business Continuity Management
Familiarise yourself with the principles of Business Continuity Management (BCM). Be prepared to discuss how you would approach developing and implementing BCM strategies, as this role heavily focuses on ensuring operational resilience.
✨Showcase Cross-Functional Collaboration
Highlight your experience working with both tech and non-tech teams. Prepare examples of how you've successfully led cross-functional initiatives, as collaboration is key in this role.
✨Demonstrate Data-Driven Decision Making
Be ready to discuss how you've used data and metrics to drive process improvements in previous roles. This will show your ability to define program requirements and implement effective solutions.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage disruptions. Think of past experiences where you had to adapt quickly and maintain clear communication with stakeholders.
