Senior Sales Associate - Harrods, London

Sales Associate, BoutiqueAbout working for Jimmy Choo:Jimmy Choo is a leading global luxury brand with an empowered sense of glamour and a playful daring spirit. Jimmy Choo products represent fine Italian craftsmanship and are famous for their quality and detail. Jimmy Choo has a global store network encompassing more than 200 stores worldwide.Permanent – Full-time, 40 hours per weekWhat you’ll do: As a Senior Sales Associate, you will:Provide excellent standards of customer service at every opportunity. Develop product knowledge through storytelling and ensuring great customer service skills. Participate in, and represent Jimmy Choo during promotional events and activities Contribute ideas and suggestions to the team for improvements in the boutique performance. Demonstrate a constant awareness and strive to achieve key performance indicators and targets. Ensure merchandise presentation reflect VM standards and the general cleanliness of the boutique. Maintain your own client database ensuring repeat visits and customer loyalty Resolve customer complaints by investigating problems and sharing solutions with the store management Play an active role in replenishing stock according to company procedures and policies. Participate and support the team in stock takes as and when required Support the Management Team with managing the day-to-day operations. This includes customer relationships, store administration, stock management and visual merchandisingWe’d love to see: You will have demonstrable success gained as a Sales Associate and have knowledge and understanding of the luxury market, customer service and fashion. You will be enthusiastic, self-confident and self-motivatedOur values – creative, courageous and passionateEquality, diversity and inclusion At Jimmy Choo, we are committed to building a representative business that is empowered by our celebration of difference and enriches our creative solutions. We are all responsible for creating a diverse and inclusive workplace. We try to inspire change and growth within each other and believe success is a result that comes from our differences. Jimmy Choo is proud to be an equal-opportunity employer committed to inclusivity.Jimmy Choo Perks 33 days of holidays Products allowance and discount Birthday day off Private Healthcare Exclusive employee salesIf you want to become a part of the Jimmy Choo family, we\’d love to hear from you – Apply Today!