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- Tasks: Service, repair, and maintain advanced security systems across London.
- Company: Join a leading name in the Security Systems industry.
- Benefits: Enjoy 25 days holiday, life assurance, and a company pension scheme.
- Why this job: Work with cutting-edge technology and support critical infrastructure while ensuring customer satisfaction.
- Qualifications: Experience with electronic security systems and relevant engineering qualifications preferred.
- Other info: Field-based role with a call-out rota for 24/7 customer support.
The predicted salary is between 36000 - 60000 £ per year.
This is a fantastic opportunity for an experienced Service Engineer to join a leading name in the Security Systems space, supporting critical infrastructure across London. As part of a large, established team, you'll be working with some of the most sophisticated integrated security technologies on the market. Your role as a Service Engineer will give you the opportunity to work on complex systems across multiple customer sites within the M25 area.
Key responsibilities for this Service Engineer role:
- Service, repair, and maintain security systems including CCTV, Intruder, and Access Control, as well as integrated systems
- Ensure high levels of customer satisfaction during all site visits
- Liaise with the wider engineering team and report directly to the Regional Supervisor and Manager
- Travel throughout your defined patch (within the M25), attending service calls as required
- Participate in the call-out rota to support customers 24/7 as needed
Requirements for this Service Engineer role:
- Experience servicing electronic security systems (CCTV, Access Control, Intruder)
- Good IT skills (laptop configuration, software updates, etc.)
- Relevant electrical or electronic engineering qualification preferred – or strong industry experience
- Field-based engineering background, ideally in the security or fire systems space
- Based in London or commutable within the M25
Package offered for this Service Engineer role:
- 25 days holiday + Bank Holidays
- Life Assurance (4x basic salary)
- Company Pension Scheme
- Cycle to Work Scheme
Security Service Engineer employer: JobFlurry
Contact Detail:
JobFlurry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Security Service Engineer
✨Tip Number 1
Network with professionals in the security systems industry. Attend local events or join online forums where you can connect with current Service Engineers. This can provide insights into the role and may even lead to referrals.
✨Tip Number 2
Familiarise yourself with the latest technologies in CCTV, Access Control, and Intruder systems. Being knowledgeable about current trends and advancements will help you stand out during interviews and discussions.
✨Tip Number 3
Prepare for potential technical assessments by brushing up on your troubleshooting skills. You might be asked to solve problems on the spot, so practice common scenarios you might encounter in the field.
✨Tip Number 4
Showcase your customer service skills during interviews. Since maintaining high levels of customer satisfaction is crucial, be ready to discuss how you've successfully handled customer interactions in previous roles.
We think you need these skills to ace Security Service Engineer
Some tips for your application 🫡
Understand the Role: Read the job description thoroughly to understand the key responsibilities and requirements for the Security Service Engineer position. Tailor your application to highlight relevant experience with security systems like CCTV, Access Control, and Intruder alarms.
Highlight Relevant Experience: In your CV and cover letter, emphasise your experience servicing electronic security systems. Include specific examples of past roles where you maintained or repaired similar systems, and mention any relevant qualifications you hold.
Showcase IT Skills: Since good IT skills are essential for this role, make sure to mention your proficiency in laptop configuration and software updates. Provide examples of how you've used these skills in previous positions.
Personalise Your Cover Letter: Craft a compelling cover letter that not only outlines your qualifications but also expresses your enthusiasm for the role. Mention why you want to work with this company and how you can contribute to their success in the security systems space.
How to prepare for a job interview at JobFlurry
✨Showcase Your Technical Skills
Make sure to highlight your experience with electronic security systems like CCTV, Access Control, and Intruder alarms. Be prepared to discuss specific projects or challenges you've faced in the past and how you resolved them.
✨Demonstrate Customer Service Excellence
Since customer satisfaction is key in this role, be ready to share examples of how you've successfully managed client relationships. Discuss any feedback you've received from customers and how you ensured their needs were met.
✨Familiarise Yourself with the Company
Research the company’s history, values, and the specific technologies they use. This will not only help you answer questions more effectively but also show your genuine interest in the position and the organisation.
✨Prepare for Scenario-Based Questions
Expect to face scenario-based questions that assess your problem-solving skills and technical knowledge. Think about potential service calls you might encounter and how you would approach them, especially in high-pressure situations.
