At a Glance
- Tasks: Lead the implementation of client contracts and manage large-scale programmes.
- Company: Join Monument Technology, a pioneering fintech transforming banking with innovative technology.
- Benefits: Enjoy hybrid work options and a collaborative, dynamic work culture.
- Why this job: Be part of a mission-driven team focused on innovation and exceptional customer service.
- Qualifications: Experience in programme management within tech or fintech; strong communication skills required.
- Other info: Opportunity to mentor and coach team members while driving impactful projects.
The predicted salary is between 48000 - 72000 £ per year.
Location: London (Oxford Circus) Hybrid: 1-2 days per week in the office
About Monument Technology Limited
In building its core UK banking business, Monument has developed an open, scalable, cloud native and world-leading banking technology platform, which has allowed it to make significant inroads fast into the asset-rich, time-poor, and under-served mass-affluent market. The platform was designed to be modular, flexible and extendable into other banking products and channels.
Monument Technology provides everything needed to build and run a bank with an open, configurable, end-to-end, banking platform as a service which uses best-in-class components to empower small and medium-sized banks around the world to thrive in the digital age.
About the Role
As a Programme Manager at Monument Technology Ltd (MTL), you will oversee the implementation of a portfolio of client contracts. This includes managing concurrent, large-scale programmes alongside smaller projects and workstreams. You will work cross-functionally, from early engagement with the Commercial team to support bids and define delivery models, through to programme initiation, execution, and handover to Business-as-Usual (BAU) operations.
Key Responsibilities
- Lead the end-to-end implementation of client contracts, from scope definition and resourcing to cost modelling and timeline planning.
- Ensure the creation and maintenance of robust project documentation, aligned to governance and approval processes.
- Develop and maintain detailed project plans, providing a portfolio-wide view to support proactive decision-making.
- Produce and present clear, actionable management reports for both internal and client stakeholders.
- Manage projects in line with contractual agreements, applying rigorous change control procedures.
- Facilitate and lead stakeholder meetings, workshops, and presentations.
- Foster strong collaborative relationships with internal and external stakeholders, including third-party suppliers.
- Embed the MTL Implementation Framework, ensuring delivery lifecycle adherence and timely production of required artefacts.
- Lead by example — mentor and coach team members while managing day-to-day delivery activities.
What You’ll Bring
- Proven experience leading programmes involving complex customer contract implementations in a technology or fintech environment within the financial services sector.
- Ability to apply and flex between multiple delivery methodologies across different phases.
- Experience working in fast-paced environments with competing priorities and multiple stakeholders.
- Strong understanding of information systems and delivery processes across financial services or related sectors.
- Demonstrated success delivering customer programmes end-to-end, with measurable impact.
- Excellent interpersonal, communication, and negotiation skills.
- Comfortable managing your own workload and supporting team delivery under pressure.
- Familiarity with service management frameworks and ITIL principles (desirable).
- Proficiency in key tools: Microsoft Outlook, Teams, Project, Visio, Word, Excel, Confluence and PowerPoint.
OUR CULTURE AND VALUES
Our culture and values align with our mission to truly understand and offer exceptional service to our customers. The Monument Technology team are all here because we are passionate about building so much more than a bank and so much more than a technology company.
Programme Manager (Contract) employer: JobFlurry
Contact Detail:
JobFlurry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Programme Manager (Contract)
✨Tip Number 1
Familiarise yourself with Monument Technology's platform and its unique selling points. Understanding their technology stack and how it empowers banks will help you articulate your value during discussions.
✨Tip Number 2
Network with current or former employees of Monument Technology on platforms like LinkedIn. They can provide insights into the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare to discuss your experience with various project management methodologies, especially Agile and Waterfall. Be ready to give examples of how you've successfully adapted your approach in past roles.
✨Tip Number 4
Showcase your ability to manage multiple stakeholders by preparing specific examples of how you've navigated complex relationships in previous projects. This will demonstrate your interpersonal skills and adaptability.
We think you need these skills to ace Programme Manager (Contract)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in programme management, particularly in technology or fintech environments. Use keywords from the job description to demonstrate your fit for the role.
Craft a Compelling Cover Letter: Write a cover letter that showcases your understanding of Monument Technology's mission and values. Explain how your skills and experiences align with the responsibilities of the Programme Manager role.
Highlight Relevant Skills: Emphasise your ability to manage multiple stakeholders and adapt to various delivery methodologies. Mention specific tools you are proficient in, such as Microsoft Project and Confluence, as these are crucial for the role.
Proofread Your Application: Before submitting, carefully proofread your application materials for any spelling or grammatical errors. A polished application reflects your attention to detail, which is essential for a Programme Manager.
How to prepare for a job interview at JobFlurry
✨Understand the Company and Its Technology
Before your interview, take the time to research Monument Technology Limited and its banking technology platform. Familiarise yourself with their services, especially how they empower small and medium-sized banks. This knowledge will help you demonstrate your genuine interest in the company and its mission.
✨Showcase Your Programme Management Skills
Prepare to discuss your experience in leading complex customer contract implementations. Be ready to provide specific examples of how you've managed large-scale programmes and smaller projects, highlighting your adaptability across different delivery methodologies like Agile and Waterfall.
✨Emphasise Stakeholder Engagement
Since the role involves working cross-functionally and managing relationships with various stakeholders, be prepared to talk about your interpersonal and communication skills. Share examples of how you've successfully facilitated meetings, workshops, or presentations to engage stakeholders effectively.
✨Demonstrate Your Problem-Solving Abilities
In a fast-paced environment with competing priorities, showcasing your ability to manage your workload and support team delivery under pressure is crucial. Prepare to discuss challenges you've faced in previous roles and how you overcame them, particularly in relation to project management and governance.