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- Tasks: Join us as a Medical Secretary, managing patient referrals and supporting the admin team.
- Company: Adecco is a leading employment agency dedicated to connecting talent with opportunities.
- Benefits: Enjoy a competitive salary, flexible working options, and a supportive team environment.
- Why this job: Make a real impact in healthcare while developing your skills in a dynamic setting.
- Qualifications: No specific qualifications required; just bring your enthusiasm and organisational skills!
- Other info: This is a temporary role based in Belfast with ongoing opportunities for growth.
The predicted salary is between 20000 - 25000 £ per year.
Job Type: Temporary (Ongoing)
Salary: 24-25K a year
Location: Belfast
- Telephone calls.
- Provide statistics to the Admin Team Lead on a weekly/monthly basis as requested.
- Information to be collated using Encompass Admin systems i.e. DAR and other reporting functions available to all staff.
- Maintain Team/Consultant caseloads using the Encompass System.
- Process new patient referrals and manage Encompass Workqueues (waiting list) for team including the new patient, review patient and DNA lists.
- Typing/formatting correspondence using Encompass and/or MedSpeech.
- Send Inbasket messages as appropriate.
- Provide information for ongoing audits.
- Format and forward outcome letters to GP and relevant HCPs via Encompass.
- Book interpreters as required.
- Use eProcurement to manage stock provision.
- Requesting and returning medical notes: maintaining and archiving patient files.
- Manage Consultant and Team diaries including arranging and attending the weekly Consultant/Secretary meetings.
- Manage clinics including managing cancellations, booking appointments and ensuring appropriate outcomes actioned.
- Process incoming mail.
- Providing cover on reception in Mental Health Outpatients as and when required.
- Medical Records duties to include the pulling of clinics within timescales, updating the filing record using Encompass system, processing notes to other trusts, checking of TASK, retrieval of deceased patient files for archiving.
- Attend and contribute to regular staff meetings, supervisions and KSF appraisals.
- Providing cover for admin colleagues during periods of annual leave/sick leave.
- Manage room bookings/clinic booking schedules.
- MHO - Provide support to the Ward Secretary in the processing of MHO forms including being the 2nd check on forms before they are submitted to RQIA.
- Provide cover for Ward Secretary during periods of absence/leave to include assisting with processing MHO forms.
- Other AD hoc duties include: Minute ECP meetings as required, arrange taxis/patient transport as required, co-ordinate Transfer meetings as required, data cleansing, archiving files.
- Systems/Access: Computer log-on, eLearning, Encompass, SharePoint, Maxims read only, CCG, Shared Drive/calendars, Soscare, ECR, Microsoft Teams, Outlook, Word and Excel, eProcurement (Ards PAS read only).
Contact Detail:
JobFlurry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Medical Secretary
✨Tip Number 1
Familiarise yourself with the Encompass system, as it's a key tool for this role. Understanding how to navigate and utilise its features will give you an edge during interviews.
✨Tip Number 2
Brush up on your typing and formatting skills, especially using MedSpeech and Encompass. Being able to demonstrate your proficiency in these areas can set you apart from other candidates.
✨Tip Number 3
Showcase your organisational skills by preparing examples of how you've managed multiple tasks or schedules in previous roles. This is crucial for managing diaries and clinic bookings effectively.
✨Tip Number 4
Highlight any experience you have with data management and audits. Being able to discuss your familiarity with maintaining accurate records and supporting audits will be beneficial in your application.
We think you need these skills to ace Medical Secretary
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the Medical Secretary role. Focus on your administrative skills, familiarity with medical systems like Encompass, and any experience in managing patient records or appointments.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the job description. Mention your ability to handle telephone calls, manage diaries, and process patient referrals. Use examples from your past experience to demonstrate your suitability for the role.
Highlight Technical Skills: Since the role involves using various systems like Encompass, Microsoft Teams, and eProcurement, be sure to mention your proficiency with these tools. If you have experience with data management or auditing, include that as well.
Proofread Your Application: Before submitting your application, carefully proofread your CV and cover letter. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at JobFlurry
✨Know the Encompass System
Familiarise yourself with the Encompass system, as it's crucial for managing patient referrals and caseloads. Be prepared to discuss how you would use it to streamline processes and improve efficiency.
✨Demonstrate Communication Skills
As a Medical Secretary, you'll be handling telephone calls and liaising with various healthcare professionals. Practice clear and concise communication, and be ready to provide examples of how you've effectively managed communications in previous roles.
✨Highlight Your Organisational Skills
This role requires managing multiple tasks such as booking appointments and maintaining diaries. Prepare to share specific instances where your organisational skills have helped you succeed in a busy environment.
✨Prepare for Scenario Questions
Expect scenario-based questions that assess your problem-solving abilities, especially regarding patient management and administrative duties. Think of examples from your past experiences that showcase your ability to handle challenging situations.