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- Tasks: Manage client relationships and resolve issues while collaborating with internal teams.
- Company: Join Cardaq Limited, a leading global payment processing company based in London.
- Benefits: Enjoy 25 days leave, private health insurance, remote work options, and a pension plan.
- Why this job: Be part of an innovative team in the financial sector, making a real impact on client satisfaction.
- Qualifications: Bachelor's degree in Business or Finance and 1-2 years of relevant experience required.
- Other info: Ideal for those passionate about fintech and eager to grow in a dynamic environment.
The predicted salary is between 36000 - 60000 £ per year.
Cardaq Limited is a global payment processing company with over 14 years of experience, specializing in providing seamless, transparent payment solutions to clients worldwide. Based in London, we are committed to excellence and innovation in the financial sector.
We are looking for a proactive Account Manager to join our Sales team. This role is vital in building and maintaining strong relationships with clients, ensuring their satisfaction and long-term loyalty. Responsibilities include:
- Resolving client issues and concerns by collaborating with internal teams, such as product development and customer support.
- Client data entry and updates in internal registers and databases, including internal report creation and calculators.
- Collaboration with IT and accounting departments to improve customer service.
- Working with the Sales team to onboard and integrate new clients while maintaining personal networks.
Qualifications:
- Bachelor's degree (Business, Finance, or similar).
- 1 - 2 years experience in an account manager or sales role, preferably within the financial services or fintech industry.
- Understanding of regulatory requirements and industry best practices related to KYB/KYC.
- Upper intermediate English proficiency.
Benefits include:
- 25 days leave + bank holidays.
- Private health insurance.
- Option for remote work.
- Pension.
Manager, Account Executive employer: JobFlurry
Contact Detail:
JobFlurry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Manager, Account Executive
✨Tip Number 1
Familiarise yourself with the payment processing industry, especially focusing on regulatory requirements like KYB and KYC. This knowledge will not only help you in interviews but also demonstrate your commitment to understanding the sector.
✨Tip Number 2
Network with professionals in the fintech space, particularly those who have experience in account management. Attend industry events or join relevant online forums to build connections that could lead to referrals or insider information about the role.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed client relationships in the past. Highlight your problem-solving skills and ability to collaborate with different teams, as these are crucial for the role at Cardaq Limited.
✨Tip Number 4
Research Cardaq Limited thoroughly, including their products and services. Understanding their unique selling points will allow you to tailor your conversations during the interview and show that you're genuinely interested in contributing to their success.
We think you need these skills to ace Manager, Account Executive
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and requirements for the Account Manager position at Cardaq Limited. Tailor your application to highlight relevant experiences that align with these expectations.
Highlight Relevant Experience: Emphasise your previous experience in account management or sales, particularly within the financial services or fintech industry. Use specific examples to demonstrate how you've successfully built client relationships and resolved issues.
Showcase Your Skills: Make sure to showcase your skills related to client data management, collaboration with internal teams, and understanding of regulatory requirements like KYB/KYC. This will show that you are well-prepared for the role.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the position but also outlines how your background and skills make you a perfect fit for Cardaq Limited. Be sure to mention your upper intermediate English proficiency and any relevant qualifications.
How to prepare for a job interview at JobFlurry
✨Research the Company
Before your interview, take some time to understand Cardaq Limited's mission, values, and recent developments in the payment processing industry. This will not only show your interest but also help you tailor your answers to align with their goals.
✨Demonstrate Relationship-Building Skills
As an Account Manager, your ability to build and maintain strong client relationships is crucial. Prepare examples from your past experiences where you've successfully managed client relationships or resolved issues, highlighting your proactive approach.
✨Showcase Your Problem-Solving Abilities
Be ready to discuss specific instances where you've collaborated with internal teams to resolve client concerns. This will demonstrate your teamwork skills and your commitment to ensuring client satisfaction.
✨Understand Regulatory Requirements
Familiarise yourself with the regulatory requirements related to KYB/KYC in the financial services sector. Being knowledgeable about these topics will show that you are prepared for the role and understand the industry's best practices.
