Law Enforcement Response Team Operations Policy Associate (Short-Term Employment)

The Meta Legal team is seeking a motivated, highly-organized, detail-oriented candidate with impeccable judgment and interpersonal skills to join our Law Enforcement Response Policy Team for the EMEA region. The ideal candidate will demonstrate a great work ethic and outstanding collaboration skills. This position is offered as a 12-month Short-Term Employment, providing an excellent opportunity to contribute to our organization and develop your skills.

Responsibilities:

• Support operational escalations related to sensitive subject matters from global team members, quality assurance team, and cross-functional partners, and collaborate on operational policy decisions with the legal team.
• Develop and maintain the operational policy governance to support a team handling a large volume of incoming requests from law enforcement and third parties.
• Ensure that all requests are scrutinized and handled in strict accordance with applicable laws, our terms of service, and our law enforcement guidelines.
• Track the progress of operational policies from submission to implementation.
• Manage and coordinate development of operational policy based upon input from cross-functional teams.
• Help articulate operational policy background and supporting rationale to relevant internal parties, including management, operations, and other internal stakeholders.
• Identify operational policy gaps and deliver ongoing communications to team members.
• Articulate operational policy positions in internal policy meetings with Meta stakeholders.
• Draft operational policy-related materials including reports, propose documentation updates, develop documentation based on legal guidance, create instructional content, with the ability to proof, revise, and edit copy to ensure both accuracy and quality of content, convert complex ideas and concepts into easily understood documentation.
• Engage and build relationships with cross-functional teams and stakeholders to ensure that development and operational readiness requirements are understood and implemented.
• Ensure proper tracking and reporting on engagement and outcomes of operational policy efforts, and provide cross-functional partners with information on policy development activity.
• Address sensitive content issues, including but not limited to graphic violence, child exploitation, images, videos and writings, offensive or derogatory language, and other objectionable material.
• Provide support to leadership as needed, including documentation change management and metrics.
• Manage time effectively to prioritize multiple competing priorities.
• Lead and support globally focused projects.
• Adapt to flexible working hours.

Minimum Qualifications:

• BA/BS degree.
• 8+ years of experience in operational, policy, government, legal, compliance, privacy, or strategy experience.
• Proven ability to manage and resolve complex problems and issues, using judgment in handling sensitive matters while maintaining confidentiality.
• Experience prioritising multiple functions and tasks while managing core work responsibilities without compromising quality.
• Able to work independently with minimal direct supervision.
• Experience working at a tech company or with tech clients, including technical writing skills.
• Experience partnering both within the team and with a wide range of internal partners.
• Able to work collaboratively with cross-functional teams.

Preferred Qualifications:

• Experience in law enforcement policy and risk-assessment, drafting regulatory language, and knowledge of privacy and data security principles.
• Global work experience.
• Experience with project management, working under pressure, instructional design, proofreading, crisis management, and issue-based communications.

About Meta:

Meta builds technologies that help people connect, find communities, and grow businesses. When Facebook launched in 2004, it changed the way people connect. Apps like Messenger, Instagram and WhatsApp further empowered billions around the world. Now, Meta is moving beyond 2D screens toward immersive experiences like augmented and virtual reality to help build the next evolution in social technology. People who choose to build their careers by building with us at Meta help shape a future that will take us beyond what digital connection makes possible today—beyond the constraints of screens, the limits of distance, and even the rules of physics.

Individual compensation is determined by skills, qualifications, experience, and location. Compensation details listed in this posting reflect the base hourly rate, monthly rate, or annual salary only, and do not include bonus, equity or sales incentives, if applicable. In addition to base compensation, Meta offers benefits. Learn more about benefits at Meta.