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For Companies At a Glance
- Tasks: Assist customers in Italian, resolving queries and providing top-notch service.
- Company: Join MTrec Commercial, a leader in customer service with an award-winning team.
- Benefits: Enjoy training opportunities, great progression, and a friendly work environment.
- Why this job: Be part of a rapidly expanding company with a supportive culture and career growth.
- Qualifications: Fluency in Italian and excellent communication skills are essential.
- Other info: Offices are easily accessible, making your commute a breeze!
The predicted salary is between 24000 - 36000 £ per year.
Company Benefits:
- The opportunity to work with an award-winning team who are at the pinnacle of their industry.
- Incredibly friendly team working environment.
- Training and Development opportunities.
- Easily Accessible offices.
- Great progression opportunities!
The Company You'll Work for: MTrec Commercial are proudly supporting our market leading client, who, due to significant expansion are seeking to employ a...
Italian Speaking Customer Service Advisor employer: JobFlurry
Contact Detail:
JobFlurry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Italian Speaking Customer Service Advisor
✨Tip Number 1
Familiarise yourself with the company culture and values. Research MTrec Commercial and their client to understand what they stand for, as this will help you align your responses during interviews and show that you're a good fit for their team.
✨Tip Number 2
Brush up on your Italian language skills. Since this role requires you to speak Italian, practice common customer service scenarios in Italian to demonstrate your fluency and confidence during any verbal assessments or interviews.
✨Tip Number 3
Prepare examples of your previous customer service experience. Think of specific situations where you successfully resolved issues or provided excellent service, as these anecdotes will showcase your skills and suitability for the role.
✨Tip Number 4
Network with current or former employees if possible. Reach out on platforms like LinkedIn to gain insights about the work environment and expectations, which can give you an edge in your application process.
We think you need these skills to ace Italian Speaking Customer Service Advisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the specific responsibilities and skills required for the Italian Speaking Customer Service Advisor position. Tailor your application to highlight relevant experiences.
Highlight Language Skills: Since this role requires Italian language proficiency, make sure to emphasise your language skills in your CV and cover letter. Provide examples of how you've used your language skills in previous roles.
Showcase Customer Service Experience: Demonstrate your customer service experience by providing specific examples of how you've successfully handled customer inquiries or resolved issues in the past. This will show that you are well-suited for the role.
Craft a Compelling Cover Letter: Write a personalised cover letter that reflects your enthusiasm for the role and the company. Mention why you want to work with MTrec Commercial and how you can contribute to their award-winning team.
How to prepare for a job interview at JobFlurry
✨Brush Up on Your Italian
Since this role requires you to speak Italian, make sure you're comfortable with the language. Practise common customer service phrases and scenarios in Italian to demonstrate your fluency during the interview.
✨Showcase Your Customer Service Skills
Prepare examples from your past experiences that highlight your customer service skills. Think about situations where you resolved conflicts or went above and beyond for a customer, as these will resonate well with the interviewers.
✨Research the Company
Familiarise yourself with MTrec Commercial and their client’s values, mission, and recent achievements. This knowledge will help you tailor your answers and show your genuine interest in the company during the interview.
✨Ask Insightful Questions
Prepare thoughtful questions to ask at the end of the interview. Inquire about the team dynamics, training opportunities, and career progression within the company. This shows your enthusiasm and eagerness to grow with them.
