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- Tasks: Help customers implement and customise Limio's subscription platform while solving technical challenges.
- Company: Join Limio, a leader in the booming subscription economy, transforming how businesses engage with subscribers.
- Benefits: Enjoy a competitive salary, stock options, 25 days holiday, and flexible remote work.
- Why this job: Make an impact by supporting global brands and grow your skills in a collaborative tech environment.
- Qualifications: 6 months of React and Node experience, plus customer interaction in a commercial setting.
- Other info: Work hybrid from Bermondsey office, with opportunities for training and travel.
The predicted salary is between 28000 - 42000 £ per year.
At Limio, we are revolutionising how companies engage with their subscribers. The subscription economy is booming—powering industries from software to media & entertainment to retail—and Limio is at the forefront, building a cutting-edge Subscription Commerce Platform. Our mission? To enable businesses to seamlessly sell and manage their subscription products, both online and offline.
Join the Limio team as an Implementation Engineer! This role is ideal for someone passionate about working with customers and eager to solve technical challenges. It’s an exciting opportunity to grow your skills while helping leading subscription brands adopt Limio’s products and achieve seamless, successful launches. As part of our Solutions team, you’ll make an immediate impact, driving the success of global clients and learning from a talented technical team of developers.
The Role: As an Implementation Engineer, you’ll play a key role in helping Limio customers implement, adopt, and successfully go live with our products and new features. You will collaborate closely with customers to understand their needs, identify the best technical solution with support from your team, and deliver the solution effectively.
- Role Overview: The role involves 25% customer interaction, 25% configuration, and 50% development.
Customer Focus: Work directly with customers to gather their business requirements, translating them into tailored configurations and customisations within the Limio platform.
Configuration & Development: Use Limio’s tools, APIs, the React developer framework, and scripts to configure and customise the platform for customer-specific needs.
Issue Resolution: Troubleshoot technical issues during implementation, identify solutions, and guide customers through any challenges.
Collaboration: Work alongside cross-functional teams, such as Product Management, Engineering, and Customer Support, to resolve complex issues and continuously enhance the implementation process.
Customer Training: Provide training and guidance to customers, helping them become self-sufficient in using the Limio platform and resolving common technical issues.
The Technology: As an Implementation Engineer in the Solutions team, you’ll work primarily with Limio’s Developer Experience, which includes a set of React frameworks, SDK, and REST APIs. Your work may also involve running JavaScript scripts, investigating issues in the AWS Console, or managing deployments in Terraform.
About You: You should apply if you have at least 6 months of professional experience with React and Node (essential). You have experience working with customers in a commercial setting (consulting, agency, freelance, etc.). You enjoy collaborating directly with customers to gather requirements, explain technical details, and guide them through configuration and customisation. You can demonstrate experience in problem-solving and designing solutions based on customer-specific needs, ensuring a smooth implementation process. You can align to project timelines and coordinate between internal teams and customers to deliver successful implementations on time. You are comfortable with scripting or coding for custom configurations or integrations, but your focus is on delivering functional solutions rather than building software from scratch. You want to use AI in your day-to-day work, leveraging ChatGPT, Claude, GitHub Copilot and more to accelerate your work. You must have the right to work in the UK (no visa sponsorship available).
Nice to Have: You’ve recently completed a technical degree, code bootcamp, or self-learning course.
Benefits: A competitive salary of £35,000 to £50,000 depending on experience and location, stock option grant, 25 days of holiday (plus bank holidays + extra day leave for mental health day), up to 5 paid training days per year with a £1,000 yearly training budget, the latest equipment (MacBook, Magic Mouse, and Magic Keyboard), opportunities to travel.
Our team works from our Bermondsey office three days a week, specifically Tuesday, Wednesday and Thursday. You are welcome to work remotely on Mondays and Fridays, giving you a balanced mix of in-person collaboration and flexible working.
The interview process: 1. Apply via LinkedIn 2. An initial call to get to know you 3. A code test to do at home 4. 2 x 1 hour remote interviews (technical and culture fit) 5. Meet the team in person 6. (If possible) A reference check from a previous manager 7. Receive a Limio offer.
Implementation Engineer employer: JobFlurry
Contact Detail:
JobFlurry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Implementation Engineer
✨Tip Number 1
Familiarise yourself with Limio's Subscription Commerce Platform and its features. Understanding the product inside out will help you engage more effectively during interviews and demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your React and Node skills, as these are essential for the role. Consider building a small project or contributing to an open-source project to showcase your abilities and practical experience.
✨Tip Number 3
Prepare to discuss your previous customer interactions and how you've successfully gathered requirements and solved technical challenges. Real-life examples will illustrate your problem-solving skills and customer focus.
✨Tip Number 4
Research the companies that Limio works with, such as OpenText and The Economist. Being knowledgeable about their business models and how Limio can add value will set you apart during the interview process.
We think you need these skills to ace Implementation Engineer
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with React and Node, as well as any customer-facing roles you've had. Use specific examples that demonstrate your problem-solving skills and ability to deliver solutions based on customer needs.
Craft a Compelling Cover Letter: In your cover letter, express your passion for working with customers and solving technical challenges. Mention how your skills align with Limio's mission and the role of Implementation Engineer, and provide examples of past experiences that showcase your relevant abilities.
Showcase Technical Skills: Include a section in your application that outlines your technical skills, particularly your experience with APIs, JavaScript, and any relevant frameworks. This will help demonstrate your capability to handle the technical aspects of the role.
Prepare for the Interview Process: Familiarise yourself with Limio's products and the subscription commerce platform. Be ready to discuss how you would approach customer interactions and technical challenges, as well as your experience with coding and scripting for custom configurations.
How to prepare for a job interview at JobFlurry
✨Understand the Company and Its Products
Before your interview, take some time to research Limio and its Subscription Commerce Platform. Familiarise yourself with their mission, values, and the specific products they offer. This knowledge will help you demonstrate your genuine interest in the company and how you can contribute to their goals.
✨Showcase Your Technical Skills
As an Implementation Engineer, you'll need to be comfortable with React, Node, and various APIs. Be prepared to discuss your previous experience with these technologies and provide examples of how you've used them to solve customer problems or implement solutions. A coding test is part of the process, so practice beforehand!
✨Prepare for Customer Interaction Scenarios
Since the role involves significant customer interaction, think about past experiences where you've successfully gathered requirements or resolved issues for clients. Be ready to share specific examples that highlight your communication skills and ability to translate technical details into understandable terms for customers.
✨Demonstrate Problem-Solving Abilities
The interviewers will likely want to see how you approach problem-solving. Prepare to discuss challenges you've faced in previous roles and how you overcame them. Consider using the STAR method (Situation, Task, Action, Result) to structure your responses effectively.
