Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Lead and coach a team of HVAC technicians to achieve performance goals.
- Company: Join Service Today, Inc., a trusted leader in residential HVAC services.
- Benefits: Enjoy competitive salary, full benefits, 401(k) match, and paid time off.
- Why this job: Make an impact in a supportive environment focused on teamwork and customer satisfaction.
- Qualifications: Must have 3+ years of leadership experience and residential service background.
- Other info: Opportunity for leadership development and hands-on training.
The predicted salary is between 36000 - 60000 £ per year.
Now Hiring: HVAC Service Manager
Location: Seaford, DE
Company: Service Today, Inc.
Join a trusted leader in residential HVAC services and help lead a high-performing team of technicians! At Service Today, Inc., we’ve built our reputation by delivering expert service with professionalism, integrity, and care. We’re currently seeking an experienced and driven HVAC Service Manager to oversee our team of Service Technicians and ensure exceptional quality, customer satisfaction, and operational efficiency.
What You’ll Do:
- Lead and coach a team of residential HVAC Service Technicians to meet and exceed company performance goals
- Monitor team metrics (revenue, conversion rate, sold hours, customer satisfaction, etc.) and drive accountability
- Conduct regular field coaching, technical training, and service system best practices
- Recruit, train, and retain top technician talent through proactive sourcing and mentorship
- Work closely with dispatch to optimize call assignments based on skill and performance
- Support daily operations including scheduling, payroll management, and inventory compliance
- Handle customer concerns, follow up on service outcomes, and ensure high satisfaction
- Lead daily team huddles and bi-weekly field visits to provide feedback, assess quality, and boost engagement
- Utilize ServiceTitan and tablet-based tools to support technicians and streamline workflows
- Collaborate with Branch Manager and operations leadership on business strategy and goals
What We’re Looking For:
- Proven ability to lead and inspire a team of HVAC professionals
- Strong background in service operations, customer service, or sales (minimum 3 years in management)
- Hands-on knowledge of HVAC systems and field operations
- Strong organizational, problem-solving, and decision-making skills
- Technically competent with inventory, warehouse procedures, and CRM/field service platforms (ServiceTitan experience a plus)
- Comfortable balancing fieldwork and office-based responsibilities
- Willingness to work extended hours, weekends, and travel to support team needs
Qualifications:
- MUST HAVE residential home service experience.
- 3+ years of leadership experience
- High school diploma or equivalent required; associate or bachelor’s degree
- Strong communication, leadership, and team-building skills
- Intermediate proficiency in Microsoft Office (Word, Excel, PowerPoint)
- Ability to lift up to 50 lbs and travel as needed for site visits or branch support
Why Join Service Today?
- Competitive salary based on experience + bonus opportunities
- Full benefits including health, dental, vision, and life insurance
- 401(k) with company match
- Short- and long-term coverage
- Paid time off, holidays
- Supportive, high-growth work environment with leadership development opportunities
Ready to lead a top-tier service team and make an impact in a company that values performance, teamwork, and customer satisfaction? Apply today.
HVAC Service Manager employer: JobFlurry
Contact Detail:
JobFlurry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land HVAC Service Manager
✨Tip Number 1
Familiarise yourself with ServiceTitan, as it's mentioned in the job description. If you have experience with similar CRM or field service platforms, be ready to discuss how those skills can transfer to using ServiceTitan effectively.
✨Tip Number 2
Highlight your leadership experience by preparing specific examples of how you've successfully managed teams in the past. Think about metrics you've improved and how you motivated your team to achieve their goals.
✨Tip Number 3
Brush up on your knowledge of HVAC systems and residential service operations. Being able to speak confidently about technical aspects will show that you're not just a manager but also understand the fieldwork involved.
✨Tip Number 4
Prepare to discuss your approach to customer satisfaction. Think of examples where you've turned around a negative customer experience or implemented strategies that improved overall service quality.
We think you need these skills to ace HVAC Service Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your relevant experience in HVAC service management. Focus on your leadership roles, technical knowledge, and any specific achievements that demonstrate your ability to lead a team effectively.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the HVAC industry and your commitment to customer satisfaction. Mention specific examples of how you've successfully led teams and improved service operations in the past.
Highlight Relevant Skills: Emphasise your skills in team leadership, problem-solving, and customer service. Make sure to mention your familiarity with tools like ServiceTitan and your ability to manage both fieldwork and office responsibilities.
Showcase Your Achievements: Include quantifiable achievements in your application, such as improvements in team performance metrics or successful projects you've led. This will help demonstrate your capability to meet and exceed company goals.
How to prepare for a job interview at JobFlurry
✨Showcase Your Leadership Skills
As an HVAC Service Manager, your ability to lead and inspire a team is crucial. Be prepared to share specific examples of how you've successfully managed teams in the past, highlighting your coaching techniques and how you’ve driven performance.
✨Demonstrate Technical Knowledge
Make sure to brush up on your HVAC systems knowledge. The interviewers will likely ask technical questions to assess your understanding of field operations. Being able to discuss common issues and solutions will show your expertise.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving and decision-making skills. Think about past experiences where you had to handle customer concerns or operational challenges, and be ready to explain your thought process.
✨Familiarise Yourself with ServiceTitan
Since ServiceTitan is mentioned in the job description, it’s beneficial to have a basic understanding of this platform. If you have experience with similar CRM or field service software, be sure to mention it and express your willingness to learn.
