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For Companies At a Glance
- Tasks: Lead sales and client engagement in fine jewellery, ensuring exceptional customer experiences.
- Company: Join a prestigious retail environment focused on luxury fine jewellery and watches.
- Benefits: Enjoy a dynamic work culture with opportunities for professional growth and networking.
- Why this job: Be part of a luxury brand, shaping client experiences and leading a passionate team.
- Qualifications: 7+ years in luxury retail, strong leadership, and excellent client relationship skills required.
- Other info: Ideal for those with a passion for luxury and a drive for excellence.
The predicted salary is between 43200 - 72000 £ per year.
Our client is seeking an experienced and driven Fine Jewellery Manager to lead the commercial and operational performance of a key location within a prestigious retail environment. This role offers the opportunity to play a pivotal role in developing the fine jewellery and watches category. The successful candidate will demonstrate strong leadership, in-depth knowledge of luxury retail, and an unwavering focus on delivering world-class customer experiences.
Key Responsibilities
- Sales & Client Development
- Drive overall sales performance and client engagement within the department.
- Implement tailored in-store client experiences and events to attract and retain high-value customers.
- Lead CRM initiatives, new client acquisition strategies, and customer retention efforts.
- Participate in high-end networking events and track business development outcomes.
- Mentor and support team members in client development and relationship-building.
- Visual Merchandising & Inventory
- Ensure premium visual merchandising standards are maintained.
- Work closely with product and planning teams to manage inventory and product availability.
- Monitor key lines and ensure top-performing products are consistently replenished.
- Operational Excellence
- Maintain full understanding of back-office procedures, including reporting, store operations, and loss prevention.
- Control shrinkage and oversee stock audit processes.
- Adhere to company policies around cash handling, authorisations, and internal compliance protocols.
- Team Management & Development
- Recruit, train, and manage a team of high-performing sales associates and specialists.
- Conduct regular performance reviews and identify team members for development.
- Motivate and inspire the team through daily briefings and goal-setting.
- Store Standards & Compliance
- Uphold exceptional standards of presentation, grooming, and customer service across the team.
- Ensure full compliance with health & safety policies, store procedures, and operational best practices.
- Participate in stock takes and out-of-hours business activities when required.
Ideal Candidate Profile
- Minimum 7 years’ experience in luxury retail, preferably with a focus on fine jewellery and/or watches.
- Proven ability to lead a high-performing team and exceed sales targets.
- Strong clienteling skills and experience managing VIP or HNW customer relationships.
- Excellent communication, leadership, and business acumen.
- Highly organised with a detail-oriented mindset and a polished, professional appearance.
If you are a commercially minded leader with a passion for luxury and expertise in fine jewellery or watches, we would be delighted to hear from you.
Contact Detail:
JobFlurry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Fine Jewellery Manager
✨Tip Number 1
Network within the luxury retail sector. Attend industry events, exhibitions, and trade shows related to fine jewellery and watches. Building relationships with key players can give you insights into job openings and recommendations.
✨Tip Number 2
Showcase your leadership skills by participating in community or professional groups. Volunteering for leadership roles can demonstrate your ability to manage teams effectively, which is crucial for the Fine Jewellery Manager position.
✨Tip Number 3
Stay updated on the latest trends in fine jewellery and luxury retail. Follow relevant blogs, magazines, and social media accounts to ensure you can speak knowledgeably about current market dynamics during interviews.
✨Tip Number 4
Prepare to discuss specific examples of how you've driven sales and client engagement in previous roles. Be ready to share metrics or outcomes that highlight your success in managing high-value customer relationships.
We think you need these skills to ace Fine Jewellery Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in luxury retail, particularly in fine jewellery and watches. Emphasise your leadership roles and any achievements related to sales performance and client development.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for luxury retail and your understanding of the fine jewellery market. Mention specific examples of how you've driven sales and enhanced customer experiences in previous roles.
Highlight Relevant Skills: In your application, focus on skills that align with the job description, such as team management, visual merchandising, and operational excellence. Use concrete examples to demonstrate these skills in action.
Showcase Your Client Engagement Experience: Detail your experience with high-value clients and any successful client acquisition or retention strategies you've implemented. This will show your ability to drive client engagement and sales performance.
How to prepare for a job interview at JobFlurry
✨Showcase Your Luxury Retail Experience
Make sure to highlight your 7+ years of experience in luxury retail, especially focusing on fine jewellery and watches. Be prepared to discuss specific examples of how you've driven sales and client engagement in previous roles.
✨Demonstrate Leadership Skills
As a Fine Jewellery Manager, strong leadership is key. Share instances where you've successfully led a team, mentored staff, or implemented strategies that improved performance. This will show your potential employer that you can inspire and manage a high-performing team.
✨Prepare for Client Development Questions
Expect questions about your approach to client development and retention. Be ready to discuss your experience with CRM initiatives and how you've built relationships with VIP or high-net-worth customers in the past.
✨Understand Visual Merchandising Standards
Familiarise yourself with premium visual merchandising standards and be prepared to discuss how you would maintain these in the store. You might be asked about your experience working with product and planning teams to ensure inventory is managed effectively.
