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- Tasks: Deliver exceptional customer experiences and boost sales in a luxury retail environment.
- Company: Join ERES, a chic French luxury brand known for stylish and sustainable women's wear.
- Benefits: Enjoy a part-time role with a permanent contract and the chance to work in a vibrant team.
- Why this job: Be part of a transformative brand that values creativity, collaboration, and employee well-being.
- Qualifications: Previous retail experience is a plus; strong communication and customer service skills are essential.
- Other info: This role is perfect for those passionate about fashion and eager to learn in a dynamic setting.
ROLE TYPE: Part-time – Permanent contract
REPORTING TO: Store Manager
LOCATION: London - Motcomb
START: Asap
COMPANY PROFILE: Innovative and audacious, ERES is a French luxury brand, the ultimate reference for a sophisticated wardrobe that sublimates women's bodies with allure and comfort. ERES has launched itself into the swimwear universe more than fifty years ago displaying unique style and know-how. In 1996, ERES was acquired by the CHANEL Group. Since then, ERES has been developing its wardrobe with lingerie, home wear, beach wear and active wear. Based in Paris, designed in its own Studio of Creation, ERES contributes to the well-being of every woman thanks to elegant, comfortable and sustainable creations. ERES has a worldwide omnichannel distribution network composed of 22 boutiques, 27 franchises, 237 wholesale (including department stores, multi-brands and hotels), 2 ERES e-commerce sites and 15 digital platforms.
THE POSITION: Your role is to offer customers a unique and memorable experience in order to maximize sales and establish long-term relationships with customers, in accordance with the standards and the image of ERES.
RESPONSIBILITIES: Because of your position as Sales Consultant, your responsibilities include, but are not limited to the following aspects:
- Brand Image: Represent the image of the Maison ERES, constantly adopting an exemplary attitude towards the standards set by the company, and making sure to always maintain an impeccable look. Act as a Brand Ambassador on the Boutique floor, ensuring a perfect welcome and a quality of service worthy of a luxury environment. Share your expertise with customers and teams.
- Sales skills: Master and observe the ERES Art of Sale techniques. Have a perfect knowledge of ERES, the collections and the stocks. Know and follow the KPIs. Develop and work with the customer file. Support the other Sales assistants.
- Operations: Master the management of the cash desk. Permanently ensure compliance with the merchandising guidelines, the tidiness of the counters and fitting rooms. Participate in the reception of goods, stock management and boutique reorders.
PROFILE: A first experience in a similar role within the fashion retail industry is a plus. Excellent communication and empathy. Strong customer service mindset. Shows curiosity and flexibility to adapt to a changing retail environment and be in line with the business development strategy. Structured, organized, and shows initiative.
At ERES, we are committed to contributing to the well-being of our customers through our comfortable, stylish and responsible products, designed by our design studio. ERES is currently undergoing a period of transformation. We are evolving our business model, whether in terms of brand positioning, product offering, omnichannel distribution, globalisation, customer experience, image, integration of CSR in all our actions. We are also attentive to the well-being of our employees. Everyone can contribute, to learn in a collaborative approach. We want to share with you the energy of the ERES brand and the passion of each employee, and we count on you to bring yours!
ERES - Sales Associate employer: JobFlurry
Contact Detail:
JobFlurry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ERES - Sales Associate
✨Tip Number 1
Familiarise yourself with ERES's brand values and product offerings. Understanding their unique style and commitment to comfort will help you connect with customers and demonstrate your passion for the brand during your interactions.
✨Tip Number 2
Practice your sales techniques, particularly those relevant to luxury retail. Being able to articulate the ERES Art of Sale and how it enhances customer experience will set you apart from other candidates.
✨Tip Number 3
Showcase your customer service mindset by preparing examples of how you've successfully built relationships with customers in previous roles. This will highlight your ability to create memorable experiences that align with ERES's standards.
✨Tip Number 4
Demonstrate your adaptability by discussing how you've thrived in changing retail environments. ERES is evolving, so showing that you can embrace change and contribute positively will make you a strong candidate.
We think you need these skills to ace ERES - Sales Associate
Some tips for your application 🫡
Understand the Brand: Before applying, take some time to understand ERES as a brand. Familiarise yourself with their products, values, and the luxury market they operate in. This knowledge will help you tailor your application and demonstrate your genuine interest.
Tailor Your CV: Make sure your CV highlights relevant experience in fashion retail or customer service. Emphasise any previous roles where you've demonstrated strong communication skills, empathy, and a customer-focused mindset, as these are key for the Sales Associate position.
Craft a Compelling Cover Letter: Write a cover letter that reflects your passion for the brand and the role. Mention specific aspects of ERES that resonate with you and explain how your skills and experiences align with their expectations for a Sales Associate.
Showcase Your Sales Skills: In your application, provide examples of how you've successfully maximised sales in previous roles. Highlight your understanding of sales techniques and your ability to build long-term relationships with customers, which is crucial for this position.
How to prepare for a job interview at JobFlurry
✨Know the Brand Inside Out
Before your interview, make sure to research ERES thoroughly. Understand their history, values, and product offerings. Being able to discuss their unique style and commitment to comfort will show your genuine interest in the brand.
✨Demonstrate Your Sales Skills
Prepare to showcase your sales techniques during the interview. Think of examples from your past experiences where you successfully engaged customers and maximised sales. Highlight your understanding of luxury retail and how you can contribute to ERES's sales goals.
✨Emphasise Customer Service Excellence
Since the role focuses on providing a memorable customer experience, be ready to discuss your approach to customer service. Share specific instances where you went above and beyond for a customer, demonstrating your empathy and communication skills.
✨Dress the Part
As a potential Sales Associate for a luxury brand, your appearance matters. Dress elegantly and in line with ERES's brand image for your interview. This not only shows respect for the company but also reflects your understanding of the fashion retail environment.
