At a Glance
- Tasks: Develop and implement digital learning solutions to enhance employee training.
- Company: Join Haleon, a leading consumer health company improving everyday health for billions.
- Benefits: Enjoy flexible working options and a culture that celebrates diversity.
- Why this job: Be part of a dynamic team driving innovation in learning and development.
- Qualifications: Strong knowledge of learning technologies and experience with LMS required.
- Other info: Opportunity to work in a collaborative environment focused on continuous improvement.
The predicted salary is between 28800 - 43200 £ per year.
Hello. We’re Haleon. A new world-leading consumer health company. Shaped by all who join us. Together, we’re improving everyday health for billions of people. By growing and innovating our global portfolio of category-leading brands – including Sensodyne, Panadol, Advil, Voltaren, Theraflu, Otrivin, and Centrum – through a unique combination of deep human understanding and trusted science.
About the Team
Our People Services Excellence team is a critical team supporting People Services to achieve its strategic objectives of exceptional service through effective and efficient processes. It is a multi-discipline team with capabilities covering Process and Service Excellence, Data analytics, reporting and project execution. The People Services Excellence team will work collaboratively with the Regional and Global capability centres bringing proven methodologies, frameworks and expert capabilities in problem solving, process reengineering, data and systems.
About the Role
Responsible for developing and implementing digital learning solutions to enhance employee training and development. This role requires a strong understanding of learning technologies.
- Digital Learning Initiatives: Drive the implementation of innovative digital learning programs to address the organization’s evolving training needs.
- L&D Service Forms: Design and maintain intuitive service request forms for course enrollment, feedback collection, and compliance tracking, enhancing user experience and operational efficiency.
- Content Library Management: Oversee the organization and maintenance of digital learning content libraries, managing course schedules and availability to align with Haleon’s Learning and Development strategy.
- Data-Driven Improvement: Analyze learner feedback and engagement data to refine course offerings and improve content effectiveness.
- Query Management: Serve as the first point of contact for learning and development-related queries, addressing concerns and escalating to appropriate teams when necessary.
- Compliance & Standards: Ensure adherence to digital learning standards and best practices across platforms and processes.
- Community Leadership: Lead enterprise-wide initiatives for the Learning Experience Platform (LxP) community to foster collaboration and engagement.
- LxP Operations: Manage operations within Haleon’s LxP, including group creation, admin upskilling, reporting, metrics analysis, and governance.
- Service Management: Support the operations of the myLearning service by efficiently managing daily tickets while meeting defined KPIs and SLAs.
- External Training Access: Facilitate operations of the myLesson service, ensuring external parties have seamless access to training content.
Qualifications and skills
- Technical: Strong knowledge of learning management systems and learning administration. Familiarity with SCORM and other e-learning tools. Strong knowledge of adult learning theories and instructional design. Proficiency in managing learning content libraries and catalogues. Experience with Learning Management System (SAP SF / IMC / CSOD). Experience with the learning experience platform (LXP) is required. Experience in service operations, working in a HR shared services environment. Preferred if experience with ServiceNow for ticket management. Problem solving and continuous improvement. Reporting tools knowledge – PowerBI.
- Behavioral: Excellent written and verbal communication skills. Strong analytical and creative thinking skills. Strong attention to detail and a commitment to accuracy in all tasks. Ability to work in a fast-paced and deadline-driven environment. Collaboration and teamwork skills to work effectively with cross-functional teams.
At Haleon we embrace our diverse workforce by creating an inclusive environment that celebrates our unique perspectives, generates curiosity to create unmatched understanding of each other, and promotes fair and equitable outcomes for everyone. We believe in an agile working culture for all our roles. If flexibility is important to you, we encourage you to explore with our hiring team what the opportunities are.
If you require a reasonable accommodation or other assistance to apply for a job at Haleon at any stage of the application process, please let your recruiter know by providing them with a description of specific accommodations you are requesting. We’ll provide all reasonable accommodations to support you throughout the recruitment process and treat all information you provide us in confidence.
Haleon is an Equal Opportunity Employer. All qualified applicants will receive equal consideration for employment without regard to race, color, national origin, religion, sex, pregnancy, marital status, sexual orientation, gender identity/expression, age, disability, genetic information, military service, covered/protected veteran status or any other federal, state or local protected class.
Digital Learning Specialist employer: JobFlurry
Contact Detail:
JobFlurry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Digital Learning Specialist
✨Tip Number 1
Familiarise yourself with Haleon's key brands and their digital learning initiatives. Understanding how these brands operate and their training needs will help you tailor your approach during interviews.
✨Tip Number 2
Network with current employees or alumni who work in digital learning or related fields at Haleon. They can provide insights into the company culture and expectations, which can be invaluable during your application process.
✨Tip Number 3
Stay updated on the latest trends in digital learning technologies and adult learning theories. Being able to discuss recent developments or tools in your interview will demonstrate your passion and expertise in the field.
✨Tip Number 4
Prepare to discuss specific examples of how you've implemented digital learning solutions in the past. Highlighting your problem-solving skills and ability to drive continuous improvement will resonate well with the hiring team.
We think you need these skills to ace Digital Learning Specialist
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and qualifications required for the Digital Learning Specialist position. Tailor your application to highlight how your skills and experiences align with these requirements.
Craft a Compelling CV: Your CV should clearly showcase your relevant experience in digital learning, instructional design, and any familiarity with learning management systems. Use bullet points to make it easy to read and focus on achievements that demonstrate your impact in previous roles.
Write a Strong Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Highlight specific examples of your past work that relate to the key responsibilities mentioned in the job description, such as developing digital learning solutions or managing content libraries.
Proofread Your Application: Before submitting, take the time to proofread your CV and cover letter. Look for any spelling or grammatical errors, and ensure that your documents are formatted consistently. A polished application reflects your attention to detail and professionalism.
How to prepare for a job interview at JobFlurry
✨Showcase Your Technical Skills
As a Digital Learning Specialist, it's crucial to demonstrate your strong knowledge of learning management systems and e-learning tools. Be prepared to discuss specific technologies you've worked with, such as SCORM or SAP SF, and how you've applied them in previous roles.
✨Highlight Your Problem-Solving Abilities
The role requires a knack for problem-solving and continuous improvement. Share examples from your past experiences where you identified issues and implemented effective solutions, particularly in a learning or training context.
✨Emphasise Collaboration and Teamwork
Since the position involves working with cross-functional teams, be ready to talk about your collaboration skills. Discuss how you've successfully worked with others to achieve common goals, especially in a fast-paced environment.
✨Prepare for Data-Driven Discussions
Data analysis is key in this role. Familiarise yourself with how to interpret learner feedback and engagement data. Be prepared to discuss how you've used data to refine course offerings and improve content effectiveness in your previous positions.