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- Tasks: Lead the store team to deliver exceptional customer service and maximise profits.
- Company: Join Bargain Booze, a brand committed to quality and community engagement.
- Benefits: Enjoy career progression, a supportive environment, and opportunities for personal development.
- Why this job: Be a key player in enhancing customer experiences and driving store success.
- Qualifications: Strong communication skills and experience in team management are essential.
- Other info: This is a full-time role with a focus on leadership and community involvement.
The predicted salary is between 30000 - 42000 £ per year.
We have an exciting opportunity for a Deputy Store Manager to join our Store. If you are passionate about leadership and customer service, we would love to hear from you!
As the Deputy Store Manager, you support the Store Manager and lead your store team in ensuring the best possible customer experience whilst maximising profit and ensuring compliance in all legislative areas.
Your main responsibilities:
- Coach and develop store team to deliver outstanding service, and facilitating as much interaction on the shop floor as possible
- Present the store in-line with the company brand standards guidelines
- Promptly resolve or report all issues affecting the customer experience
- Communicate positively with all colleagues, offering advice and assistance when needed
- Build relationships with the local community to develop a positive representation of the brand
- Develop understanding of support departments and use knowledge to optimise the customer experience
- Identify opportunities to improve store performance and support activities to generate additional business
- Help deliver action plans to develop and improve store performance
- Ensure store control guidelines are followed by all team members
- Manage all controllable costs, with a particular focus on people costs
- Encourage, plan and lead team participation in all promotional activity
About You:
- Excellent communication skills
- High personal and professional standards
- Strong decision-making skills, and a sense of responsibility
- Experience of delivering a compliant environment through adherence to processes and procedures
- Experience in effectively managing and motivating a team
- The ability to effectively delegate tasks and activities
- The ability to work under pressure and deal with challenging situations professionally
- The ability to manage a diverse range of activities - to prioritise and multitask
- Sound business awareness, with the ability to comprehend and respond to business reports
If you are looking to launch, or grow, an exciting career in a company that values progression and development! Choose “Apply now” to fill out our short application and submit your CV!
Deputy Store Manager employer: JobFlurry
Contact Detail:
JobFlurry Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Deputy Store Manager
✨Tip Number 1
Showcase your leadership skills during the interview by sharing specific examples of how you've successfully managed a team in the past. Highlight any initiatives you took to improve team performance or customer service.
✨Tip Number 2
Familiarise yourself with the Bargain Booze brand standards and values. Being able to discuss how you align with these during your conversation will demonstrate your commitment to the company culture.
✨Tip Number 3
Prepare to discuss your experience with compliance and how you've ensured adherence to processes in previous roles. This is crucial for the Deputy Store Manager position, so be ready with relevant examples.
✨Tip Number 4
Network with current or former employees if possible. They can provide insights into the company culture and expectations, which can help you tailor your approach during the interview.
We think you need these skills to ace Deputy Store Manager
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Deputy Store Manager position. Tailor your application to highlight your relevant experience in leadership and customer service.
Craft a Strong CV: Ensure your CV is up-to-date and clearly outlines your experience in retail management, team leadership, and customer service. Use bullet points to make it easy to read and focus on achievements that demonstrate your ability to meet the job requirements.
Write a Compelling Cover Letter: In your cover letter, express your passion for the role and the company. Highlight specific examples of how you have successfully managed teams, improved customer experiences, or driven sales in previous positions. Make sure to align your values with those of the company.
Proofread Your Application: Before submitting your application, take the time to proofread your CV and cover letter. Check for spelling and grammatical errors, and ensure that all information is accurate and presented professionally. A polished application reflects your attention to detail.
How to prepare for a job interview at JobFlurry
✨Showcase Your Leadership Skills
As a Deputy Store Manager, you'll be expected to lead and motivate your team. Prepare examples of how you've successfully managed a team in the past, focusing on coaching and developing others to deliver outstanding service.
✨Demonstrate Excellent Communication
Communication is key in this role. Be ready to discuss how you effectively communicate with colleagues and customers alike. Highlight any experiences where your communication skills helped resolve issues or improve customer satisfaction.
✨Understand the Brand Standards
Familiarise yourself with the company's brand standards and values. During the interview, express your understanding of these standards and how you would ensure compliance while presenting the store positively.
✨Prepare for Scenario-Based Questions
Expect questions that assess your decision-making and problem-solving abilities. Think of scenarios where you've had to manage challenging situations or make tough decisions, and be prepared to explain your thought process and outcomes.
