At a Glance
- Tasks: Engage with residents, assess housing concerns, and submit genuine enquiries for further assessment.
- Company: Join Disrepair Solutions Group, a growing team focused on making a difference.
- Benefits: Earn £200 per accepted case, enjoy flexible hours, and receive full training.
- Other info: Self-employed role with potential for progression into a Team Leader position.
- Why this job: Make a real impact in your community while developing valuable skills.
- Qualifications: Confident communicators with a friendly attitude; no experience needed as training is provided.
The predicted salary is between 31500 - 38500 £ per year.
Job Description
Tenant Support Representative / Field Canvasser
Disrepair Solutions Group
You can work anywhere in the UK and Wales
UK-wide | Self-employed | Field-based
Monday to Friday, 10:00am–4:30pm
£200 per accepted case
Make a difference.
Build your future.
Disrepair Solutions Group is expanding its field team and is looking for confident, motivated people to join us as Tenant Support Representatives.
This is a people-focused, field-based role where you'll speak directly with residents, understand their housing concerns and identify genuine enquiries that may require further assessment.
If you're confident speaking to people, enjoy working independently and want a role where your effort can directly influence your earnings, we'd like to hear from you.
Full training and guidance provided.
Previous experience is helpful but not essential.
The Role
You'll work in allocated residential areas, speaking with residents face-to-face about their housing conditions.
Your role will include:
Carrying out professional door-to-door housing surveys
Speaking respectfully and confidently with residents
Asking questions about housing conditions and repair issues
Identifying potential issues such as damp, mould, leaks, heating, plumbing, roofing and windows
Establishing whether repair problems have previously been reported
Recording information accurately
Following DSG's qualification procedures
Submitting genuine enquiries for further assessment
Representing Disrepair Solutions Group professionally
Working independently while staying connected with the wider team
What We're Looking For
We're looking for people who are:
Confident speaking face-to-face
Friendly and professional
Reliable and punctual
Good communicators
Comfortable working outdoors and in residential areas
Self-motivated and driven
Comfortable working independently
Target-focused
Honest and accurate
Willing to learn and follow procedures
Experience in sales, canvassing, customer service, recruitment or similar field-based work is an advantage, but full training is provided.
Why Join DSG?
Performance-based earning opportunity
Earn £200 for each accepted case, subject to qualification and quality-control requirements.
Monday to Friday
10:00am–4:30pm, with weekends off.
Full training
No previous industry experience is required.
We'll provide the training and guidance you need to get started.
Real progression
Successful representatives can work towards progression into a Team Leader position.
Work with people, not behind a desk
Spend your working day out in the community, meeting people and developing valuable communication and field skills.
Join a growing team
Build your experience, improve your skills and grow with Disrepair Solutions Group.
Pay and Employment Status
This is a self-employed, performance-based opportunity.
Contractors receive £200 per accepted case, subject to DSG's qualification and quality-control requirements.
There is no guaranteed salary or guaranteed level of earnings.
Apply Now
If you're confident, motivated and ready to get out into the field, we'd like to hear from you.
Apply today to join Disrepair Solutions Group and start building your future with a growing team.
Tennant Support Team leader employer: Jobbydoo
Sanctuary Care is an exceptional employer, dedicated to fostering a diverse and inclusive work environment where every team member can thrive. As a Lifestyle and Wellbeing Coordinator at Highcroft Hall Residential Care Home in the West Midlands, you'll benefit from a supportive culture that prioritises employee growth and wellbeing, alongside competitive rewards such as health support and generous leave. Join us in making a meaningful impact on the lives of our residents while being part of an award-winning team that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Tennant Support Team leader
✨Join Customer Support Communities
Dive into online forums and communities like the Customer Support Community on Slack or Discord. These spaces are goldmines for freelance gigs as members often share clients looking for temporary support, and it's a great way to build your network.
✨Showcase Your Skills
Make sure to have a public portfolio or a strong LinkedIn profile highlighting your customer support skills. Share testimonials, case studies, and examples of how you've helped clients. This kind of visibility can catch the eye of companies seeking freelancers—like how Jobbydoo might be looking for someone as flexible as you.
✨Freelance Platforms Are Your Friend
Get yourself set up on platforms like Upwork or Freelancer. They’re perfect for scoring short-term contracts in customer support. Plus, you can build your reputation through reviews, which will help you score bigger gigs down the line.
✨Tap into Local Businesses
Local businesses often need temporary customer support, especially during busy seasons. Don’t hesitate to walk into shops or call up local offices. You'd be surprised how many might be open to hiring freelancers like us to help them out!
We think you need these skills to ace Tennant Support Team leader
Some tips for your application 🫡
Show Off Your Customer Support Skills:In customer support, we know that communication is key. Highlight your experience in resolving conflicts, understanding customer needs, and handling inquiries effectively. Include real examples from previous roles that demonstrate these skills.
Prepare a Solid Portfolio:As a freelancer, your portfolio is your calling card! Include testimonials from satisfied customers, case studies on how you solved particular problems, and your approach to different customer scenarios. This will demonstrate your versatility and capability in customer support.
Be Clear About Your Availability:Freelance gigs often come with flexible hours, but it's important to outline when you can work. Be open about your availability in your application—this helps the hiring manager at Jobbydoo know if you can meet their needs without any hiccups!
Tailor Your Application to Jobbydoo:Every company has its vibe and customer approach. Research Jobbydoo's mission and their support philosophy. Use this knowledge to personalise your cover letter and show how your style aligns perfectly with theirs—this makes you stand out in the freelance crowd!
How to prepare for a job interview at Jobbydoo
✨Showcase Your Problem-Solving Skills
Freelancing in customer support means you'll often be solving unique problems on the fly. Be ready to share specific examples where you've effectively addressed customer issues, highlighting your critical thinking and adaptability. It’s all about showing you can think on your feet!
✨Familiarise Yourself with the Tools of the Trade
Knowing your way around customer support tools like Zendesk, Freshdesk, or even CRM systems can set you apart. Make sure to mention any experience with these platforms during the interview to demonstrate your readiness to hit the ground running at Jobbydoo.
✨Be Ready to Discuss Your Availability and Flexibility
As a freelancer, your availability can be a key factor in the decision-making process. Be prepared to discuss how many hours you can commit and your willingness to work odd hours or on weekends to meet customer needs. This shows your commitment and readiness to jump into the role.
✨Highlight Your Communication Style
In customer support, how you communicate can make or break the customer experience. Be ready to talk about your communication style, perhaps even demonstrating it during the interview. Show that you're personable, empathetic, and capable of conveying complex information clearly to clients.
