At a Glance
- Tasks: Be the friendly face of our team, greeting visitors and managing calls.
- Company: Join a supportive team in a professional environment.
- Benefits: Earn £13.52 per hour with flexible part-time hours.
- Other info: Enjoy a role that offers independence and a welcoming atmosphere.
- Why this job: Make a positive impact as the first point of contact for clients.
- Qualifications: Customer service experience and strong communication skills are a plus.
The predicted salary is between 13.52 - 13.52 £ per hour.
Receptionist (Part-Time)
Location: Swansea Hours: Monday, Tuesday & Thursday, 8:30am to 4:30pm (24 hours per week) Pay Rate: £13.52 per hour
Please only apply if you have a valid Enhanced DBS
Our client is seeking a friendly, professional, and organised Receptionist to join our team on a part-time basis.
As the first point of contact for visitors, callers, and clients, you will play a key role in creating a welcoming and positive experience while providing administrative support to the wider team.
Key Responsibilities
- Greeting visitors and managing reception duties
- Answering and directing incoming telephone calls
- Handling emails and general enquiries
- Managing appointments and diary bookings
- Maintaining accurate records and filing systems
- Receiving and distributing post and deliveries
- Providing general administrative support as required
About You
- Previous reception or customer service experience is desirable
- Excellent communication and interpersonal skills
- Confident using Microsoft Office applications
- Well-organised with strong attention to detail
- Professional, reliable, and able to work independently
- Friendly and approachable manner
Essential Requirement
- Successful candidates must have a valid Enhanced DBS.
Adecco acts as an employment agency for permanent recruitment and an employment business for the supply of temporary workers.
The Adecco Group UK & Ireland is an Equal Opportunities Employer.
By applying for this role your details will be submitted to Adecco.
Our Candidate Privacy Information Statement explaining how we will use your information is available on our website.
Receptionst in Swansea employer: Jobbydoo
Sanctuary Care is an exceptional employer, dedicated to fostering a diverse and inclusive work environment where every team member can thrive. As a Lifestyle and Wellbeing Coordinator at Highcroft Hall Residential Care Home in the West Midlands, you'll benefit from a supportive culture that prioritises employee growth and wellbeing, alongside competitive rewards such as health support and generous leave. Join us in making a meaningful impact on the lives of our residents while being part of an award-winning team that values your contributions.
StudySmarter Expert Advice🤫
We think this is how you could land Receptionst in Swansea
✨Get to Know the Company Culture
Before jumping into applications, it’s super helpful to understand the vibe at Jobbydoo. Check out their social media, read reviews on sites like Glassdoor, and see how they engage with customers. It'll give you clues on their values and help tailor your conversation during interviews.
✨Join Customer Support Communities
Dive into online communities like those on Reddit or LinkedIn where customer support pros hang out. Participating in discussions or asking questions can make you more visible to potential recruiters and help you learn about job openings at companies like Jobbydoo before they even post them.
✨Attend Job Fairs or Networking Events
Look out for local job fairs or events specifically for customer support roles. This is your chance to meet hiring managers face-to-face, and you might even get the opportunity to interview on the spot!
✨Show Off Your Skills with Customer Interactions
In the customer support world, showcasing your communication skills is key. Consider creating a short video introducing yourself or even doing a mock call to showcase your abilities. It's a memorable way to stand out, especially if you can share this during your interview process!
We think you need these skills to ace Receptionst in Swansea
Some tips for your application 🫡
Show Off Your Communication Skills:In customer support, clear communication is key. Make sure your CV highlights any experience you've had in customer-facing roles and your ability to resolve issues. Don't shy away from including specific examples of how you've gone above and beyond to help customers – this really shows your potential in the role.
Tailor Your Cover Letter to Jobbydoo:Your cover letter is your chance to shine! Tell us why you want to work at Jobbydoo specifically. Mention any unique aspects of our company that resonate with you and how your skills can enhance our customer support. This personal touch will set your application apart from the rest!
Highlight Any Relevant Tools or Tech Skills:If you've used customer support software like Zendesk or Freshdesk or have experience with CRM systems, make sure to mention these in your application. Being familiar with industry-standard tools can be a big plus for us when we’re reviewing applications, as it shows you can hit the ground running!
Demonstrate Your Problem-Solving Skills:Customer support roles often require a knack for problem-solving. In your application, share examples of past experiences where you've tackled tough situations or resolved conflicts effectively. This will give us a good sense of how you handle challenges—an essential skill for success at Jobbydoo!
How to prepare for a job interview at Jobbydoo
✨Show Off Your People Skills
In customer support, it's all about communicating effectively. Prepare to share instances from your past experiences where you handled difficult customers or resolved conflicts. We want to hear how you empathised and found the best solutions, so think of specific examples to back up your stories!
✨Know the Tools of the Trade
Familiarise yourself with common customer support tools like Zendesk or Freshdesk, and make sure to review how you’ve used any similar systems in the past. During the interview, being able to discuss your hands-on experience with software or ticketing systems can really set you apart from the competition, so don’t skip this prep!
✨Show Genuine Enthusiasm
As this is a full-time role, employers want someone who isn’t just looking for any job, but wants to grow within customer support. Make sure to express your enthusiasm for helping customers and your desire to develop your skills. Show them why you're passionate about this field!
✨Practice Common Scenarios
Be prepared for role-playing scenarios where you might have to reassess a solution with a frustrated customer or explain a complex process in simple terms. Practising these common scenarios can help us feel more confident and demonstrate our practical skills effectively during the interview.
