At a Glance
- Tasks: Own and enhance CMDB and CSDM for a dynamic tech group in finance.
- Company: Join a fast-paced technology group making waves in the financial services sector.
- Benefits: Enjoy remote work flexibility and competitive pay of £450 per day.
- Why this job: Shape data quality and drive impactful projects while collaborating with diverse teams.
- Qualifications: Proven experience with ServiceNow CMDB/CSDM and strong ITIL knowledge required.
- Other info: Initial 3-month contract with potential for extension; apply now!
The predicted salary is between 54000 - 75600 £ per year.
Contract ServiceNow CMDB Analyst Remote (UK), £450 per day, Initial 3-month contract.
You’ll own CMDB and CSDM maturity for a fast-moving technology group in the financial services sector. Working with product owners and service leads, you’ll run discovery, service mapping and portfolio management that unlocks reliable data for Ops, SecOps and Finance.
What you’ll do:
- Shape and maintain a healthy CMDB, mapping CIs to the latest CSDM standard.
- Drive Discovery and Service Mapping across on-prem and cloud estates.
- Lead remote workshops, translate requirements into clear blueprints.
- Set data-quality rules, monitor CMDB health, resolve source conflicts.
- Coach delivery squads during sprints, sharing ServiceNow best practice.
What you’ll bring:
- Deep ServiceNow CMDB/CSDM delivery track-record (Discovery, Service Mapping, APM, SPM).
- Solid grasp of ITIL v3/4 and SACM governance.
- Broad infra insight – servers, networks, load balancers, databases.
- Confident communicator with senior tech and non-tech stakeholders.
If you’re interested, apply now or reach out to matthew@infosecpeople.co.uk for more information.
Senior Configuration Analyst... employer: Jobbydoo
Contact Detail:
Jobbydoo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Configuration Analyst...
✨Tip Number 1
Familiarise yourself with the latest CSDM standards and how they apply to CMDB management. This knowledge will not only help you in interviews but also demonstrate your commitment to staying updated in the field.
✨Tip Number 2
Prepare to discuss specific examples of your experience with ServiceNow, particularly in Discovery and Service Mapping. Highlighting your past successes will show potential employers that you can deliver results.
✨Tip Number 3
Practice your communication skills, especially when it comes to explaining technical concepts to non-technical stakeholders. Being able to bridge that gap is crucial for a role that involves coaching and leading workshops.
✨Tip Number 4
Network with professionals in the financial services sector who have experience with CMDB and CSDM. Engaging with industry peers can provide valuable insights and potentially lead to referrals for job opportunities.
We think you need these skills to ace Senior Configuration Analyst...
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ServiceNow CMDB and CSDM. Include specific examples of past projects where you drove discovery and service mapping, as well as any relevant ITIL certifications.
Craft a Compelling Cover Letter: In your cover letter, express your enthusiasm for the role and the company. Mention how your skills align with the job requirements, particularly your experience in leading workshops and coaching delivery squads.
Showcase Your Communication Skills: Since the role requires confident communication with both tech and non-tech stakeholders, provide examples in your application that demonstrate your ability to translate complex technical concepts into clear, understandable language.
Highlight Data Quality Management Experience: Emphasise your experience in setting data-quality rules and monitoring CMDB health. Provide specific instances where you resolved source conflicts or improved data integrity in previous roles.
How to prepare for a job interview at Jobbydoo
✨Showcase Your CMDB Expertise
Be prepared to discuss your previous experience with ServiceNow CMDB and CSDM. Highlight specific projects where you successfully implemented discovery and service mapping, as this will demonstrate your capability to handle the responsibilities of the role.
✨Understand ITIL Frameworks
Brush up on ITIL v3 and v4 principles, especially around Service Asset and Configuration Management (SACM). Being able to articulate how these frameworks apply to CMDB management will impress interviewers and show your depth of knowledge.
✨Prepare for Scenario-Based Questions
Expect questions that ask you to solve hypothetical problems related to CMDB health and data quality. Practise articulating your thought process and decision-making skills in these scenarios to showcase your analytical abilities.
✨Communicate Effectively with Stakeholders
Since the role involves liaising with both technical and non-technical stakeholders, practice explaining complex concepts in simple terms. This will demonstrate your communication skills and ability to bridge gaps between different teams.