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- Tasks: Own and enhance CMDB and CSDM for a dynamic tech group in finance.
- Company: Join a fast-paced technology group transforming the financial services sector.
- Benefits: Enjoy remote work flexibility and competitive pay of £450 per day.
- Why this job: Be part of a cutting-edge team, shaping data quality and driving innovation.
- Qualifications: Experience with ServiceNow CMDB/CSDM and strong ITIL knowledge required.
- Other info: Initial 3-month contract with potential for extension.
The predicted salary is between 54000 - 75600 £ per year.
Contract ServiceNow CMDB Analyst Remote (UK), £450 per day, Initial 3-month contract.
You’ll own CMDB and CSDM maturity for a fast-moving technology group in the financial services sector. Working with product owners and service leads, you’ll run discovery, service mapping and portfolio management that unlocks reliable data for Ops, SecOps and Finance.
What you’ll do:
- Shape and maintain a healthy CMDB, mapping CIs to the latest CSDM standard.
- Drive Discovery and Service Mapping across on-prem and cloud estates.
- Lead remote workshops, translate requirements into clear blueprints.
- Set data-quality rules, monitor CMDB health, resolve source conflicts.
- Coach delivery squads during sprints, sharing ServiceNow best practice.
What you’ll bring:
- Deep ServiceNow CMDB/CSDM delivery track-record (Discovery, Service Mapping, APM, SPM).
- Solid grasp of ITIL v3/4 and SACM governance.
- Broad infra insight – servers, networks, load balancers, databases.
- Confident communicator with senior tech and non-tech stakeholders.
If you’re interested, apply now or reach out to matthew@infosecpeople.co.uk for more information.
Contact Detail:
Jobbydoo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Senior Configuration Analyst...
✨Tip Number 1
Familiarise yourself with the latest CSDM standards and how they apply to CMDB management. Being able to discuss these concepts confidently during interviews will show that you’re up-to-date and ready to hit the ground running.
✨Tip Number 2
Prepare examples of your past experiences with ServiceNow, particularly in Discovery and Service Mapping. Highlight specific projects where you improved data quality or resolved conflicts, as this will demonstrate your hands-on expertise.
✨Tip Number 3
Brush up on your ITIL v3/4 knowledge, especially around SACM governance. Being able to articulate how these frameworks influence CMDB practices will impress interviewers and show your commitment to best practices.
✨Tip Number 4
Practice your communication skills, especially when it comes to explaining technical concepts to non-technical stakeholders. Being a confident communicator can set you apart, as you'll need to lead workshops and collaborate with various teams.
We think you need these skills to ace Senior Configuration Analyst...
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience with ServiceNow CMDB and CSDM. Include specific examples of your past work in discovery, service mapping, and data quality management to demonstrate your expertise.
Craft a Compelling Cover Letter: Write a cover letter that addresses the key responsibilities mentioned in the job description. Explain how your skills align with the needs of the role, particularly your experience with ITIL governance and working with both technical and non-technical stakeholders.
Showcase Relevant Projects: If you have led workshops or coached teams in previous roles, be sure to mention these experiences. Highlight any successful projects where you improved CMDB health or implemented best practices in ServiceNow.
Proofread Your Application: Before submitting, carefully proofread your application materials. Check for any spelling or grammatical errors, and ensure that all information is clear and concise. A polished application reflects your attention to detail.
How to prepare for a job interview at Jobbydoo
✨Showcase Your CMDB Expertise
Make sure to highlight your deep experience with ServiceNow CMDB and CSDM during the interview. Be prepared to discuss specific projects where you've successfully driven discovery and service mapping, as this will demonstrate your capability to shape and maintain a healthy CMDB.
✨Understand ITIL Frameworks
Since a solid grasp of ITIL v3/4 is essential for this role, brush up on key concepts and be ready to explain how you've applied them in previous positions. This will show that you not only understand the theory but can also implement it effectively.
✨Prepare for Technical Discussions
Expect to engage in conversations about infrastructure components like servers, networks, and databases. Be ready to discuss your insights and experiences with these technologies, as this will help you connect with both technical and non-technical stakeholders.
✨Demonstrate Communication Skills
As a confident communicator, practice articulating complex ideas clearly and concisely. Prepare examples of how you've led workshops or coached teams, as this will illustrate your ability to translate requirements into actionable blueprints and share best practices.
