Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Engage with passengers, check tickets, and provide customer support on trains.
- Company: Join ScotRail, a leading rail organisation committed to diversity and professional growth.
- Benefits: Enjoy free rail travel, generous holidays, and a contributory pension scheme.
- Why this job: Make a difference in people's journeys while developing your career in a supportive environment.
- Qualifications: Warm, engaging personality with strong communication skills; training provided for specific tasks.
- Other info: Flexible shifts available; must be within 45 minutes of Dalmuir.
The predicted salary is between 28000 - 38000 £ per year.
Job Description On-Train Ticket Examiner – A Rewarding Career in Rail Travel Location: Dalmuir (Must be within a 45-minute travel distance) Salary: 33,066 per annum + 3% commission Contract: Permanent, 35 hours per week Hours: Various shifts and weekend working Looking for a role where you can thrive, grow, and make a difference? Join a leading organisation in the rail industry as an On-Train Ticket Examiner, where your passion for service can shine in a dynamic, people-first environment. This is more than a job-it\’s an opportunity to engage, connect, and build a fulfilling career with an employer that values diversity, teamwork, and professional development. What You\’ll Be Doing: As a representative of ScotRail, you\’ll create a safe, welcoming, and first-class experience for passengers. Your responsibilities include: Ticketing & Transactions – Checking and issuing tickets, handling cash and card payments. Train Patrol & Customer Support – Managing crowded conditions, assisting passengers, and resolving travel concerns. Accessibility Assistance – Supporting passengers with disabilities as they board and alight trains, including using a portable ramp (weighing up to 15kg) when required. Your ability to stay calm, organized, and adaptable is key to ensuring a smooth and positive journey for everyone. Who We\’re Looking For: We welcome applicants who: Have a warm, engaging approach and love connecting with others. Excel in communication-building trust and rapport with passengers. Thrive in a supportive team culture while being confident working independently. Have the ability to manage ramps (training provided). Are motivated to learn and develop in a rewarding role. Why Join Us? Because We Invest in You. Working for a leading rail industry organisation comes with fantastic benefits designed to support work-life balance and career progression: Contributory Final Salary Pension Scheme-ensuring long-term financial security. Free & discounted rail travel-helping you and your family stay connected. Generous holiday allowance-so you have time for yourself and your loved ones. Enhanced family leave policies-including maternity, paternity, and adoption leave. Life insurance cover-equivalent to 4x your annual salary. Exclusive discounts-on shopping, fitness, and healthcare plans. Commitment to Diversity & Inclusion This organisation is dedicated to fostering a workplace where everyone feels valued, supported, and empowered. As a Top Employer and Leader in Diversity, we actively encourage applications from women, men, young people, LGBT+ individuals, people with disabilities, and those from ethnically diverse backgrounds. Ready to embark on a career where your skills, passion, and individuality are celebrated? Apply today! Blue Arrow is proud to be a Disability Confident Employer and is committed to helping find great work opportunities for great people.
On Train Ticket Examiner [3 Days Left]... employer: Jobbydoo
Contact Detail:
Jobbydoo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land On Train Ticket Examiner [3 Days Left]...
✨Tip Number 1
Familiarise yourself with ScotRail's services and values. Understanding their commitment to customer service and diversity will help you align your approach during the interview, showcasing how you can contribute to their mission.
✨Tip Number 2
Practice your communication skills by engaging with friends or family in role-play scenarios. This will prepare you for the dynamic interactions you'll have with passengers, demonstrating your ability to build rapport and trust.
✨Tip Number 3
Research common challenges faced by on-train ticket examiners, such as managing crowded conditions or assisting passengers with disabilities. Being prepared with solutions or strategies will show your proactive mindset and readiness for the role.
✨Tip Number 4
Network with current or former employees of ScotRail if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach and stand out during the selection process.
We think you need these skills to ace On Train Ticket Examiner [3 Days Left]...
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience and skills that align with the On-Train Ticket Examiner role. Emphasise your customer service skills, ability to handle cash transactions, and any experience in a team environment.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for rail travel and customer service. Mention specific examples of how you've successfully engaged with customers or resolved issues in previous roles.
Highlight Soft Skills: In your application, focus on soft skills such as communication, adaptability, and teamwork. These are crucial for the role, so provide examples of how you've demonstrated these qualities in past experiences.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which is essential for this customer-facing role.
How to prepare for a job interview at Jobbydoo
✨Show Your Passion for Customer Service
As an On-Train Ticket Examiner, your role revolves around providing excellent customer service. Be prepared to share examples of how you've successfully engaged with customers in the past and how you can create a welcoming atmosphere for passengers.
✨Demonstrate Your Communication Skills
Effective communication is key in this role. During the interview, focus on how you build trust and rapport with others. You might want to practice answering questions clearly and confidently, showcasing your ability to connect with diverse individuals.
✨Highlight Your Adaptability
The job requires managing crowded conditions and assisting passengers with various needs. Be ready to discuss situations where you've had to adapt quickly to changing circumstances, demonstrating your calmness and organisational skills under pressure.
✨Express Your Willingness to Learn
This organisation values professional development, so make sure to convey your motivation to learn and grow within the role. Share any relevant experiences where you've taken the initiative to develop new skills or knowledge, especially in customer service or teamwork.
