Find a job 
Featured Companies 
Featured Universities 
For Companies At a Glance
- Tasks: Be the voice of our brand, connecting with customers through various channels.
- Company: Join an award-winning Tech Insurance firm that's disrupting the industry.
- Benefits: Enjoy hybrid working, a competitive salary, and a 10% performance bonus.
- Why this job: Work in a fast-paced environment with inspiring leadership and career progression.
- Qualifications: Experience in contact centres and strong communication skills are essential.
- Other info: Paid overtime and private healthcare included!
The predicted salary is between 28000 - 32000 £ per year.
£28,000 – £32,000 + 10% Bonus
Hybrid | Award-Winning Tech Insurance Brand | Central London HQ
Our client isn’t just growing, they’re disrupting. A global Tech Insurance firm with cutting-edge products and a fierce customer-first attitude is on the lookout for ambitious Customer Service Advisors ready to join a high-performing team.
If you’ve got experience in contact centres, thrive in fast-paced environments, and want to work alongside some of the best talent - this is your shot.
The Role:
You’ll be the voice of the brand, connecting with customers via phone, email, and live chat. You’ll guide, support, and tailor solutions using best-in-class tech, while always keeping service levels high.
Why You’ll Love It Here:
- £28k–£31k + 10% performance bonus
- Paid overtime (Saturdays once a month – time & a half)
- Hybrid working – 3 days in-office
- Vitality private healthcare
- 25 days holiday
- Fast-track career progression
- Inspiring team and leadership
You Bring:
- Contact centre/live chat/email support experience
- Insurance, banking or FCA-regulated environment knowledge
- Zendesk a plus
- Sharp communication skills
- Entrepreneurial mindset & team spirit
- Degree educated
Join a company that’s shaking up the market, with big tech, bold ideas, and a culture that rewards ambition.
Customer Service Specialist... employer: Jobbydoo
Contact Detail:
Jobbydoo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Customer Service Specialist...
✨Tip Number 1
Familiarise yourself with the latest trends in tech insurance. Understanding the products and services offered by the company will not only help you during the interview but also show your genuine interest in the role.
✨Tip Number 2
Brush up on your communication skills, especially in a customer service context. Practising how to handle various customer scenarios can give you an edge, as you'll need to demonstrate your ability to connect with customers effectively.
✨Tip Number 3
If you have experience with Zendesk or similar platforms, be prepared to discuss it. Highlighting your familiarity with these tools can set you apart from other candidates who may not have that specific experience.
✨Tip Number 4
Showcase your entrepreneurial mindset during the interview. Think of examples where you've taken initiative or solved problems creatively, as this aligns well with the company's culture of innovation and ambition.
We think you need these skills to ace Customer Service Specialist...
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in contact centres and customer service roles. Emphasise any specific achievements or metrics that demonstrate your ability to thrive in fast-paced environments.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your understanding of the tech insurance industry. Mention how your skills align with the company's customer-first attitude and their innovative approach.
Highlight Relevant Skills: In your application, specifically mention your experience with tools like Zendesk, as well as your sharp communication skills. These are key attributes that the company is looking for in a candidate.
Show Enthusiasm for the Role: Convey your excitement about the opportunity to work with a disruptive tech insurance firm. Let them know why you want to be part of their team and how you can contribute to their mission of providing exceptional customer service.
How to prepare for a job interview at Jobbydoo
✨Showcase Your Customer Service Experience
Make sure to highlight your previous experience in contact centres or similar roles. Be ready to share specific examples of how you've successfully handled customer queries and resolved issues, as this will demonstrate your capability to thrive in a fast-paced environment.
✨Familiarise Yourself with the Company
Research the tech insurance firm and understand their products and customer service philosophy. Being able to discuss their offerings and how you can contribute to their customer-first attitude will impress the interviewers.
✨Demonstrate Communication Skills
Since the role involves connecting with customers via various channels, practice articulating your thoughts clearly and concisely. You might be asked situational questions, so prepare to respond in a way that showcases your sharp communication skills.
✨Emphasise Your Team Spirit and Entrepreneurial Mindset
The company values a collaborative approach and an entrepreneurial spirit. Share examples of how you've worked effectively in teams and taken initiative in past roles, as this aligns with their culture of ambition and innovation.
