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- Tasks: Service, repair, and maintain Vokèra boilers and associated equipment in customers' premises.
- Company: Join Riello & Vokèra, a leading heating manufacturer with innovative products.
- Benefits: Enjoy competitive salary, bonuses, 27 days holiday, and a company van for personal use.
- Why this job: Be part of a diverse team that values creativity and innovation while making a real impact.
- Qualifications: Must have ACS qualifications, previous domestic heating experience, and excellent communication skills.
- Other info: Remote work available; we promote diversity and inclusion in our workplace.
The predicted salary is between 30000 - 42000 £ per year.
The role is part of Riello & Vokèra (Carrier's company) which is a leading heating manufacturer with a product portfolio that includes domestic gas boilers & light commercial gas boilers. The main aim of this role is to service, repair, and maintain all Vokèra Limited boilers and associated equipment installed in customers' premises.
As a Boiler Service Technician, you’ll be responsible for:
- Servicing, general repair/maintenance and attending breakdowns of Vokèra boilers/water heaters and associated equipment.
- Carrying out all general gas works in customers’ premises - fault diagnosing and repairing of modern and traditional boilers, being able to carry out repairs to central heating control systems.
- Communicating with customers to explain the correct operation of gas boilers and associated controls and the importance of regularly servicing and a full explanation of fault diagnosis.
Requirements:
- Full ACS Qualification: CCN1, CEN1, WAT1 & LPG, (Permanent dwellings)
- G3 Unvented Hot Water Qualification
- Previous working domestic heating service experience.
- Excellent customer handling and communication skills.
- Well organised and methodical, with ability to show attention to detail in all matters.
- Ability to work well in a team; positive attitude with a proactive approach to teamwork and motivation.
- Valid UK driving licence.
- Basic admin skills.
Benefits:
- Competitive salary
- Sales bonus
- Attendance bonus
- Stable working hours
- 27 days of holiday
- Company van (also for private use)
- Pension scheme
- Life insurance
Our commitment to you:
Our greatest assets are the expertise, creativity and passion of our employees. We strive to provide a great place to work that attracts, develops and retains the best talent, promotes employee engagement, fosters teamwork and ultimately drives innovation for the benefit of our customers. We strive to create an environment where you feel that you belong, with diversity and inclusion as the engine to growth and innovation. We develop and deploy best-in-class programs and practices, providing enriching career opportunities, listening to employee feedback and always challenging ourselves to do better. This is The Carrier Way. Join us and make a difference.
Carrier is an Equal Opportunity/Affirmative Action Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status, age or any other federally protected class.
Contact Detail:
Jobbydoo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Boiler Service Technician...
✨Tip Number 1
Familiarise yourself with Vokèra's product range and services. Understanding their specific boilers and associated equipment will not only help you during the interview but also demonstrate your genuine interest in the role.
✨Tip Number 2
Brush up on your customer service skills. Since you'll be communicating with customers about boiler operations and maintenance, showcasing your ability to explain technical details clearly and effectively can set you apart from other candidates.
✨Tip Number 3
Network with current or former employees of Riello & Vokèra. Engaging with them can provide valuable insights into the company culture and expectations, which you can leverage during your application process.
✨Tip Number 4
Prepare for practical assessments. Given the technical nature of the role, being ready to demonstrate your hands-on skills with boilers and heating systems can significantly boost your chances of landing the job.
We think you need these skills to ace Boiler Service Technician...
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in servicing and maintaining boilers, particularly any work with Vokèra or similar brands. Include your ACS qualifications and any specific skills that match the job description.
Craft a Strong Cover Letter: Write a cover letter that showcases your passion for the role and the heating industry. Mention your customer handling skills and how you can contribute to the team at Riello & Vokèra. Be sure to explain why you're interested in this position specifically.
Highlight Relevant Qualifications: Clearly list your ACS qualifications (CCN1, CEN1, WAT1 & LPG) and G3 Unvented Hot Water Qualification in your application. This will demonstrate that you meet the essential requirements for the role.
Showcase Communication Skills: Since excellent communication is key for this role, provide examples in your application of how you've effectively communicated with customers in previous positions. This could include explaining technical issues or providing service updates.
How to prepare for a job interview at Jobbydoo
✨Showcase Your Technical Skills
Make sure to highlight your ACS qualifications and any relevant experience with servicing and repairing boilers. Be prepared to discuss specific examples of how you've diagnosed and resolved issues in the past.
✨Demonstrate Customer Communication
Since this role involves explaining technical details to customers, practice articulating complex information in a simple way. Think of scenarios where you successfully communicated with clients about boiler operations or maintenance.
✨Emphasise Teamwork and Organisation
Discuss your ability to work well within a team and how you stay organised in your tasks. Provide examples of how you've collaborated with colleagues to achieve common goals or improve service efficiency.
✨Prepare Questions About the Company
Research Riello & Vokèra and prepare thoughtful questions about their products, company culture, and future initiatives. This shows your genuine interest in the role and helps you assess if it's the right fit for you.
