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- Tasks: Engage with customers, providing exceptional service and support for their broadband needs.
- Company: Join Plusnet, a multi-award-winning broadband provider known for its personal touch.
- Benefits: Enjoy a competitive salary, discounts on products, travel loans, and optional healthcare.
- Why this job: Kickstart your career in a supportive environment that values diversity and personal growth.
- Qualifications: No specific experience needed, just bring your energy, talent, and ambition!
- Other info: Start your journey on 27th October 2025 with a family-like team.
Job Description Where: Plusnet Sheffield Full time: Permanent Salary: £21,620 per year Start Date: 27th Oct 2025 The Role Are you bold and want to get paid? A little bit brilliant but want to keep learning? And really clear you want to start a career? If so, wow, you could really be Plusnet. Join our multi award winning Apprenticeship scheme and you’ll use your charm, enthusiasm and belief to ensure our customers experience the best of Plusnetevery time they talk to us. You can come from any background and all you need is the energy, talent and ambition to launch an amazing career at Plusnet. So buckle up and get ready to learn loads, earn fast, receive training towards an NVQ and enjoy all the extras you’d expect from Britain’s most personal broadband company. We are more than a team at Plusnet; we are a family, and this ethos includes our customers too. This means that your role will be to make sure our customers receive an exceptional and personal service every single time. Long Description Your Future With Us We are passionate about helping you progress your career and are committed to your growth and development. When the time is right for you, we’ll be right there and will do everything we can to help you get to where you want to be. Wondering If You’re What We’re Looking For? We believe in a completely personal environment, where you’re treated like you want to be treated. We’re committed to working together to build a community where everyone feels they belong. Whatever your age, race, sexuality, disability, religion or gender identity, we recognise and celebrate our differences and embrace diversity at all levels. Everyone is welcome at Plusnet. Long Description Wondering What’s In It For You? Being part of the Plusnet family brings a huge number of benefits including the below: – A great starting salary of £21,620 plus incentives throughout the year – Huge discounts of Plusnet, EE & BT products including your Mobile and Broadband – saving you hundreds of pounds every year. – Support in carving your own career path. We are passionate about developing our people and we’ll support you to achieve the career you want. – Season Ticket Travel Loan – giving you the funds to pay for your travel to and from work up front, making a difference where it counts. – Volunteering days, so you can give back to your local community. – Optional Private Healthcare and Dental, to protect you and your family. – The smaller bits like; free tea and coffee, and even a concierge What Are You Waiting For? If you think you’d be a great fit we’d love to hear from you. Reach out to get the conversation started!
▷ (Immediate Start) Apprentice Customer Advisor - Broadband Technical... employer: Jobbydoo
Contact Detail:
Jobbydoo Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land ▷ (Immediate Start) Apprentice Customer Advisor - Broadband Technical...
✨Tip Number 1
Show your enthusiasm for customer service during any interactions. Whether it's in a casual conversation or during an interview, let your passion for helping others shine through. Plusnet values charm and energy, so make sure to express how much you enjoy making customers happy.
✨Tip Number 2
Research Plusnet's values and culture before applying. Understanding their commitment to diversity and community will help you align your answers with what they are looking for. This knowledge can also help you ask insightful questions that demonstrate your genuine interest in the company.
✨Tip Number 3
Network with current or former employees of Plusnet if possible. They can provide valuable insights into the company culture and the role itself. This could give you an edge in understanding what it takes to succeed as an Apprentice Customer Advisor.
✨Tip Number 4
Prepare to discuss your career aspirations during the application process. Plusnet is keen on supporting your growth, so sharing your ambitions and how you see yourself developing within the company can make a positive impression.
We think you need these skills to ace ▷ (Immediate Start) Apprentice Customer Advisor - Broadband Technical...
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand what Plusnet is looking for in an Apprentice Customer Advisor. Highlight the skills and qualities they value, such as charm, enthusiasm, and a desire to learn.
Tailor Your CV: Make sure your CV reflects your personality and showcases any relevant experience or skills that align with the role. Emphasise your customer service abilities and any previous roles where you demonstrated enthusiasm and a willingness to learn.
Craft a Compelling Cover Letter: Write a cover letter that expresses your passion for the role and why you want to join Plusnet. Use specific examples from your past experiences to illustrate your suitability for the position and how you embody their values.
Proofread Your Application: Before submitting your application, double-check for any spelling or grammatical errors. A polished application shows attention to detail and professionalism, which are important in customer-facing roles.
How to prepare for a job interview at Jobbydoo
✨Show Your Enthusiasm
Plusnet is looking for candidates who are bold and eager to learn. Make sure to express your enthusiasm for the role and the company during the interview. Share why you want to start a career with Plusnet and how you can contribute to their customer-focused ethos.
✨Demonstrate Your Customer Service Skills
As an Apprentice Customer Advisor, you'll be expected to provide exceptional service. Prepare examples from your past experiences where you've successfully helped customers or resolved issues. This will show that you understand the importance of customer satisfaction.
✨Embrace Diversity
Plusnet values diversity and inclusion. Be prepared to discuss how you can contribute to a welcoming environment for all customers and colleagues. Highlight any experiences you have that demonstrate your ability to work well in diverse teams.
✨Ask Thoughtful Questions
At the end of the interview, take the opportunity to ask questions about the apprenticeship programme, training opportunities, and career progression. This shows your genuine interest in the role and your desire to grow within the company.
