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For Companies At a Glance
- Tasks: Be the friendly face at East Midlands Airport, helping customers with their inquiries.
- Company: Join a leading logistics recruitment agency with a supportive culture.
- Benefits: Enjoy hybrid work options, career growth, and ongoing perks.
- Why this job: Kickstart your career in a dynamic environment with real impact on customer experiences.
- Qualifications: Customer service experience and excellent communication skills are essential.
- Other info: Background check required; great opportunity for personal and professional development.
The predicted salary is between 30000 - 42000 £ per year.
A leading logistics recruitment agency is seeking a Frontline Customer Service Advisor at East Midlands Airport. This role involves being the first point of contact for customers, supporting inquiries, and solving problems efficiently.
Requirements include:
- Extensive customer service experience
- Exceptional communication skills
- Willingness for a background check
Hybrid work is available after two weeks. Join this opportunity for career growth and ongoing benefits in a supportive environment.
Hybrid Airport Customer Service Advisor | Growth & Perks employer: Jobandtalent
Contact Detail:
Jobandtalent Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hybrid Airport Customer Service Advisor | Growth & Perks
✨Tip Number 1
Make sure to research the company and its values before your interview. This shows that you’re genuinely interested in the role and helps us understand how you can fit into our team.
✨Tip Number 2
Practice common customer service scenarios that might come up during the interview. We want to see how you handle inquiries and solve problems, so being prepared will give you an edge.
✨Tip Number 3
Don’t forget to highlight your communication skills! Whether it’s through examples or anecdotes, show us how you’ve effectively interacted with customers in the past.
✨Tip Number 4
Apply through our website for a smoother process. It’s the best way to ensure your application gets noticed, and we’re excited to see what you bring to the table!
We think you need these skills to ace Hybrid Airport Customer Service Advisor | Growth & Perks
Some tips for your application 🫡
Show Off Your Customer Service Skills: Make sure to highlight your extensive customer service experience in your application. We want to see how you've handled inquiries and solved problems in the past, so share specific examples that showcase your skills!
Communicate Clearly: Exceptional communication skills are a must for this role. When writing your application, keep it clear and concise. Use straightforward language and make sure your points come across effectively – we love a well-structured application!
Be Yourself: We’re looking for genuine personalities who can connect with customers. Don’t be afraid to let your personality shine through in your application. Share what makes you unique and why you’re passionate about customer service!
Apply Through Our Website: To make sure your application gets to us quickly, apply directly through our website. It’s the easiest way for us to review your application and get back to you. Plus, you’ll find all the details you need about the role there!
How to prepare for a job interview at Jobandtalent
✨Know Your Customer Service Basics
Brush up on your customer service principles before the interview. Be ready to discuss your previous experiences and how you've handled difficult situations. Think of specific examples that showcase your problem-solving skills and ability to communicate effectively.
✨Research the Company
Take some time to learn about the logistics recruitment agency and its values. Understanding their mission and how they operate will help you tailor your answers and show that you're genuinely interested in the role. Plus, it’ll give you a chance to ask insightful questions!
✨Practice Common Interview Questions
Prepare for typical interview questions related to customer service, such as 'How do you handle a dissatisfied customer?' or 'Can you give an example of a time you went above and beyond for a customer?' Practising your responses will help you feel more confident and articulate during the actual interview.
✨Dress the Part and Be Punctual
Even if the role is hybrid, make sure to dress professionally for the interview. First impressions matter! Also, plan to arrive early or log in a few minutes ahead of time if it's a virtual interview. This shows respect for the interviewer's time and sets a positive tone.
