At a Glance
- Tasks: Manage reservations and events while driving new business and building client relationships.
- Company: Join a dynamic family-owned hospitality group with over 30 years of experience.
- Benefits: Competitive earnings, exclusive discounts, and vibrant team culture.
- Other info: Great career growth opportunities and a supportive team environment.
- Why this job: Be the first point of contact and make a real impact in the hospitality industry.
- Qualifications: 2-3 years in hospitality or events, with strong sales and communication skills.
The predicted salary is between 30000 - 35000 £ per year.
United Kingdom of Great Britain and Northern Ireland Company
About Us Riviera Restaurants & Luxury Ltd is a family owned, dynamic hospitality group with over 30 years of experience, operating fine dining, jazz, and gastropub venues in London as well as luxury ski chalets and hotels in France.
Our 28°-50° Wine Workshop & Kitchen concept blends exceptional food, curated wines, and memorable dining experiences.
Position
The Opportunity We are looking for a commercially minded Reservations, Events & Sales Coordinator to take ownership of inbound enquiries while actively driving new business.
This is not just a reservations role—you will play a key part in generating revenue, converting leads, and building long‑term client relationships, particularly within the corporate and events market.
Your Role As the first point of contact for our guests and partners, you will: Handle reservations and event enquiries via phone, email, and in‑person Plan private dining experiences, wine tastings, and bespoke events.
Build and manage relationships with agencies and event planners, attending events and meetings, and discussing commission structures—all with the aim of bringing in more corporate groups and international clients.
Develop business within the neighbourhood with local business contacts and other networks Build strong relationships with local PR teams and support the development of our communications Optimise table reservations and increase sales through strategic booking management.
Manage group bookings (corporate dinners to family celebrations), from start to finish (quotes, negotiations, pre‑orders, invoicing).
Create tailored, high‑quality events while ensuring smooth communication with venue teams.
Keep up‑to‑date with menus, offers, and venue details to upsell effectively.
Represent the brand, attending networking events and client meetings.
What We’re Looking For 2–3 years’ experience in hospitality, reservations, or events—with a strong interest in sales and business development A commercial mindset with confidence in upselling, negotiating, and closing bookings Excellent communication skills – professional, confident and warm.
Strong organisation & multitasking skills in a high‑volume environment.
Ability to problem‑solve and handle guest requests smoothly.
Based in London, with some weekend availability required.
Knowledge of the London hospitality market is a strong advantage.
Why Join Us?
Competitive Earnings Package – From £30,000 OTE per year (DOE).
Exclusive Employee Discounts – Enjoy perks at our restaurants, chalets, villas, and hotels.
Vibrant Team Culture – Work with a passionate and supportive hospitality team.
Career Growth – We love to promote from within and offer development opportunities.
Interested?
Apply today and become part of our team ! #J-18808-Ljbffr
Reservations & Events Sales Coordinator (H/F) employer: Jobaffinity
Riviera Restaurants & Luxury Ltd is an exceptional employer, offering a vibrant team culture and a competitive earnings package for the Reservations & Events Sales Coordinator role in London. With over 30 years of experience in the hospitality industry, we prioritise employee growth through internal promotions and development opportunities, while providing exclusive discounts across our venues. Join us to be part of a dynamic family-owned business that values your contributions and fosters meaningful relationships with clients and colleagues alike.
StudySmarter Expert Advice🤫
We think this is how you could land Reservations & Events Sales Coordinator (H/F)
✨Get a Taste of the Scene
Try visiting local eateries and asking if they have any full-time positions available. Many hospitality jobs aren’t advertised online, so popping in for a chat can give you an edge and show your enthusiasm!
✨Network at Food Festivals
Food festivals and culinary events are buzzing with industry connections. Attend these to meet restaurateurs and other food service pros; you never know who might be looking for their next star employee!
✨Show Off Your Skills
Create a short video showcasing your cooking or customer service flair. Post it on social media or even send it directly to places you want to work at, like Jobaffinity. It’s a fun way to stand out and demonstrate what you bring to the table!
✨Reach Out Directly to Jobaffinity
Don't be shy about reaching out to Jobaffinity directly through their website. Express your interest in available roles and attach your CV, showing your genuine eagerness to be part of their team. Personal touches can go a long way!
We think you need these skills to ace Reservations & Events Sales Coordinator (H/F)
Some tips for your application 🫡
Show Off Your Service Experience:In the hospitality-food-service world, your experience is key! Make sure to highlight any previous roles you've had in restaurants, cafes, or catering. We want to see your customer service skills shine, so include specific examples where you went above and beyond for clients.
Certificates Matter:If you’ve got any relevant certifications, like food safety or bartender training, flaunt them! They can really set you apart from the crowd and show us your dedication to the industry. Just make sure to mention them clearly in your CV or cover letter!
Craft a Genuine Cover Letter:Take the time to write a personal cover letter that reflects your passion for hospitality. Share why you’re excited about Jobaffinity and how your skills can contribute to our team's success. We're after that genuine connection!
Highlight Your Team Spirit:In full-time roles, teamwork is everything! Emphasise your ability to work collaboratively in busy environments. Mention any experiences where you’ve effectively collaborated with colleagues or managed conflicts — it's just as important as your technical skills!
How to prepare for a job interview at Jobaffinity
✨Show Your People Skills
In hospitality, customer service is everything! Be ready to showcase examples of how you've engaged with customers positively. Maybe you turned a tough situation around or went that extra mile for a guest—let’s hear those stories!
✨Know Your Menu Inside Out
Expect some technical questions about food and drink, especially if you're applying for a kitchen or service role. Brush up on the menu items, including ingredients and any potential allergens. If you’ve got any favourite dishes or cocktails, have a little something prepared to discuss, too!
✨Demonstrate Your Team Spirit
Hospitality thrives on teamwork, so think of examples where you've worked well with others in a fast-paced environment. Be prepared to discuss what makes a great team member and how you contribute to a positive working vibe. They’re looking for that 'good fit!'
✨Get Ready for a Practical Test
In full-time food service roles, don’t be surprised if they want to see your skills in action. Whether it's serving a table or prepping a dish, be mentally prepared for a practical test during the interview. Practice makes perfect—a little dry run with friends could give you the edge!
