Technical Support Engineer- Remote in Lincoln

Technical Support Engineer- Remote in Lincoln

Lincoln Full-Time 35000 - 40000 £ / year (est.) No working from home possible
JobAdX

At a Glance

  • Tasks: Provide technical support and troubleshoot complex issues for gas turbines worldwide.
  • Company: Join Siemens Energy, a leader in sustainable energy solutions.
  • Benefits: Enjoy remote work, medical benefits, and paid holidays.
  • Other info: Collaborative team culture with opportunities for professional growth and innovation.
  • Why this job: Make a real impact while growing your skills in a supportive environment.
  • Qualifications: Degree in engineering or equivalent experience; strong problem-solving skills required.

The predicted salary is between 35000 - 40000 £ per year.

A Snapshot of Your Day

Join our dynamic team as a Technical Support Engineer in Lincoln, where you will play a vital role in supporting our Industrial Turbomachinery business. You will engage in complex troubleshooting activities, providing innovative solutions for our fleet of gas turbines installed worldwide. Your responsibilities will include manning the Technical Support Helpdesk and traveling for on-site support as needed. With a focus on collaboration, you will work alongside experienced engineers, gaining in-depth knowledge of gas turbine control systems and operations. This is an exciting opportunity to grow your skills and advance your career in a supportive environment.

How You’ll Make an Impact

  • You will provide first-line support to the Field Service team during unscheduled shutdowns, ensuring timely technical workscopes are delivered.
  • Troubleshoot core, package, and mechanical issues, implementing approved design changes and modifications as necessary.
  • Offer 24-hour support functionality via the out-of-hours support hotline when required, ensuring our customers receive the assistance they need.
  • Collaborate with the Service Engineering department to optimize installation, repair, commissioning, and maintenance procedures.
  • Maintain a knowledge database with technical solutions and equipment details, contributing to continuous improvement and innovation.

What You Bring

  • You hold a degree in an engineering discipline or possess equivalent experience, with a strong foundation in engine systems.
  • A highly motivated individual, you demonstrate a ‘can do’ attitude and a willingness to learn new skills.
  • You possess excellent interpersonal skills, confidently communicating with diverse stakeholders and providing leadership support.
  • Your experience includes diagnosing complex engineering problems and implementing corrective actions effectively.
  • Familiarity with gas turbine control systems, including ladder logic code, and proficiency in Microsoft Office products will be advantageous.

About the Team

You will be joining a dedicated team of specialized engineers at Siemens Industrial Turbomachinery, committed to providing exceptional engineering and technical support to both our field service team and external customers. Our team thrives on collaboration and innovation, ensuring that we maintain high standards of service across various sites in the UK and worldwide. We prioritize continuous learning and development, offering opportunities for professional growth and accreditation from major engineering institutions.

Our Commitment to Diversity

Lucky for us, we are not all the same. Through diversity, we generate power. We run on inclusion, and our combined creative energy is fueled by over 130 nationalities. Siemens Energy celebrates character—no matter what ethnic background, gender, age, religion, identity, or disability. We energize society, all of society, and we do not discriminate based on our differences.

Rewards/Benefits

Here are examples of the rewards and benefits Siemens Energy offers:

  • Opportunities to work with a global team
  • Opportunities to work on and lead a variety of innovative projects
  • Medical benefits
  • Remote/Flexible work
  • Time off/Paid holidays and parental leave
  • Continual learning through the platform
  • Access to a variety of employee resource groups

Technical Support Engineer- Remote in Lincoln employer: JobAdX

Siemens Energy is an exceptional employer, offering a dynamic and inclusive work environment for Technical Support Engineers in Lincoln. With a strong focus on collaboration and professional growth, employees benefit from opportunities to work on innovative projects, access to continuous learning resources, and a supportive team culture that values diversity. The company's commitment to employee well-being is reflected in its flexible work arrangements and comprehensive benefits, making it an ideal place for those seeking meaningful and rewarding careers in the energy sector.

JobAdX

Contact Details:

JobAdX Recruitment Team

StudySmarter Expert Advice🤫

We think this is how you could land Technical Support Engineer- Remote in Lincoln

Join Engineering Meetups!

Get yourself along to local engineering meetups or tech conferences. These are great places to connect with like-minded folks and industry leaders who might just have a lead on that full-time Technical Support Engineer- Remote role you’re after at JobAdX.

Show Off Your Projects!

Don’t be shy about showcasing your engineering projects. Whether it’s a funky app, a mechanical design, or a complex algorithm, having a solid portfolio on platforms like GitHub can really make you stand out. Plus, it gives potential employers at JobAdX a taste of what you can bring to the table!

Engage with Online Communities

Dive into engineering forums and online communities, like Reddit or specific engineering Discord channels. Sharing your insights, asking questions, and being active can help you build connections that might lead to job opportunities at JobAdX.

Apply Through Company Websites

When you spot a role like Technical Support Engineer- Remote at JobAdX, apply directly through their website. Often, this can show your genuine interest in the company and you might just get noticed quicker than via typical job boards.

We think you need these skills to ace Technical Support Engineer- Remote in Lincoln

Troubleshooting
Gas Turbine Control Systems
Ladder Logic Code
Technical Support
Interpersonal Skills
Problem Diagnosis
Corrective Actions Implementation

Some tips for your application 🫡

Showcase Your Technical Expertise:When applying for an engineering role like Technical Support Engineer- Remote, it’s essential to highlight your technical skills. Include any relevant software or tools you're proficient in on your CV—think CAD software, simulation tools, or programming languages. Don't skimp on any engineering projects you've worked on that demonstrate your ability to solve complex problems.

Focus on Results and Impact:In the engineering world, we love numbers and real-world impact. Quantify your achievements wherever possible—like reducing costs by a certain percentage, improving efficiency, or successfully completing a project ahead of schedule. This gives your future employers at JobAdX a clear picture of the value you can bring.

Craft a Compelling Cover Letter:Use your cover letter to express your passion for engineering and explain why you’re drawn to JobAdX specifically. Share what aspects of their work excite you and how your values align with theirs. This is your chance to show a bit of personality while keeping it professional!

Include Relevant Certifications:If you have any engineering certifications, especially ones that are recognised in your field, make sure to feature them prominently on your CV. They demonstrate not just your knowledge, but also your commitment to professional development, which is something we at StudySmarter value highly.

How to prepare for a job interview at JobAdX

Brush Up on Core Engineering Principles

Before heading into the interview with JobAdX, make sure you're solid on the fundamental engineering principles relevant to the role. Be ready to discuss concepts such as thermodynamics, fluid mechanics, or structural analysis, depending on the specifics mentioned in the job description. Don’t skip any hands-on projects or coursework; these can be excellent talking points!

Show Off Your Problem-Solving Skills

Expect technical questions or case studies during your interview—after all, engineering is all about solving problems! Prepare a few examples of how you've tackled engineering challenges in the past, whether at university or in any practical experience. Practising with mock technical interviews can really help you articulate your thought process and solutions.

Relate Your Experience to the Role

In a full-time role, employers like JobAdX want to see that you can adapt and grow within their team. Be ready to discuss how your previous internships, projects, or studies relate directly to the work you'll be doing. Highlight specific experiences that showcase your collaborative skills and how you've successfully worked within a team environment.

Know Your Tools and Software

Most engineering roles require familiarity with specific tools and software. Prepare to talk about your proficiency with programmes like AutoCAD, MATLAB, or SolidWorks if they’re relevant to the role. Even better, have examples of projects where you’ve used these tools, as it'll demonstrate your hands-on experience and readiness for the job.