At a Glance
- Tasks: Lead a team of 50+ to ensure operational success and client satisfaction.
- Company: Join Job&Talent, a global leader in AI-powered workforce management.
- Benefits: Competitive salary, flexible hours, and opportunities for personal growth.
- Other info: Diverse and inclusive culture that values your unique perspective.
- Why this job: Make a real impact on the future of work while developing your leadership skills.
- Qualifications: 2-3 years in operations management with strong team leadership abilities.
The predicted salary is between 30000 - 32000 £ per year.
Join us to shape the future of work: your next adventure awaits! We are looking for an Account Manager who will be in charge of the operational delivery success and growth of one of our job&talent Global Clients.
Shift pattern: 8am - 4pm, must be flexible with working hours
Salary: £31,869
Location: Savers Darlington - DL3 0PS
Responsibilities:
- Oversee daily operations of the site, managing a team of 50+ workers to meet productivity and safety targets.
- Ensure compliance with health & safety regulations, maintaining zero lost-time incidents.
- Coordinate workforce scheduling to achieve 100% shift coverage and optimize labour costs.
- Liaise with clients and internal departments to meet service level agreements and client expectations.
- Champion adoption and usage of our product platform with team members, workers and clients.
- Conduct performance reviews with staff, providing coaching and support to help them meet their targets.
- Supervise the accurate processing of rotas, holiday bookings, and absence tracking.
- Support the onboarding, development, and engagement of workers on site.
- Act as the key point of contact for all operational matters related to the account.
- Lead weekly meetings with site managers and recruiters to review operational performance (e.g. absences, KPIs).
- Maintain excellent working relationships with client representatives and internal departments at Job&Talent.
- Provide regular updates and reports on KPIs and service performance to internal and external stakeholders.
- Investigate and respond to any service complaints, ensuring resolution and follow-up actions are completed.
- Attend weekly meetings with clients to review performance, share insights, and gather service feedback.
- Complete weekly payroll.
A successful candidate will have:
- Minimum 2-3 years experience managing operations at multi-site or high-volume facilities.
- Proven ability to manage teams of 50+ workers effectively.
- Previous experience in service or operations management, ideally in a logistics, warehousing, supply chain, or third-party environment.
- A strong track record in team leadership and workforce supervision.
- Proven ability to coach, mentor, and develop operational teams.
- Excellent communication and interpersonal skills, both written and verbal.
- Strong problem-solving skills and the ability to make sound decisions in a fast-paced setting.
- Able to manage multiple priorities and meet deadlines.
- Proficient IT skills, including working knowledge of Excel and Word.
About us:
Job&Talent is a world-leading, AI-powered workforce management platform for frontline industries. We help companies boost productivity and efficiency at scale, while giving workers the tools they need to thrive. Our mission is simple: to empower the people who make the world go round.
Our platform strength is rooted in unique experience: placing millions of workers over the years and serving thousands of blue-chip clients across delivery, logistics, manufacturing, e-commerce, retail, and hospitality. Headquartered in Madrid, the company operates in 10 countries across Europe, the US, and Latin America and is backed by leading investors including Atomico, Goldman Sachs, Kinnevik, BlackRock, and SoftBank.
Proud to champion equality: At Job&Talent we value diversity and we're an Equal Opportunity Employer. We welcome applications from all suitably qualified people regardless of national origin, race, disability, religious beliefs or sexual orientation. Come join us. We look forward to your application.
UK - Account Manager in Middlesbrough employer: job
At Job&Talent, we pride ourselves on being an exceptional employer, offering a vibrant work culture that fosters innovation and collaboration. Located in the Selby area, our team enjoys competitive pay, meaningful benefits, and ample opportunities for professional growth within a diverse and inclusive environment. Join us to make a real impact while working with cutting-edge technology and a supportive community that values every voice.
StudySmarter Expert Advice🤫
We think this is how you could land UK - Account Manager in Middlesbrough
✨Get Involved in Industry Events
Logistics and supply chain are all about networking, so hit up those trade shows and local meetups. Places like the UK's Logistics and Supply Chain conference can be goldmines for connecting with potential employers like job and learning about the latest trends in the industry.
✨Leverage Online Communities
Join forums and LinkedIn groups specifically for logistics professionals. Share your insights and ask questions to get noticed. Being active in these spaces can help you establish credibility and might just lead to an opportunity at job!
✨Showcase Your Skills with a Portfolio
Even if it’s a full-time gig, having a portfolio can really set you apart. Include case studies or projects that demonstrate your understanding of supply chain management, logistics software, or solving operational challenges. You’d be surprised at how much this can impress hiring managers.
✨Apply Directly Through Our Website
Don't forget the power of applying directly through our website! A lot of companies like job keep job postings exclusive to their sites. This way, you can easily keep track of your applications and ensure your profile is in front of the right people.
We think you need these skills to ace UK - Account Manager in Middlesbrough
Some tips for your application 🫡
Show Your Supply Chain Savvy:In your CV and cover letter, make sure to highlight your understanding of logistics and supply chain management principles. Mention any relevant courses you've taken or tools you've used, like inventory management software or data analysis platforms, to showcase your skills and keep up with best practices in the industry.
Quantify Your Achievements:When detailing your previous work experience, remember to use numbers wherever possible. Did you improve delivery times by a specific percentage? Did you help reduce costs? These kinds of quantified achievements not only catch the eye but also demonstrate your capability in the logistics sector.
Tailor Your Cover Letter to job:This is your chance to really connect with the team at job. In your cover letter, express why you're passionate about supply chain logistics and how your goals align with the company’s mission. A little personalisation goes a long way!
Include Relevant Certifications:If you've got any certifications related to logistics or supply chain management—like APICS or Six Sigma—make sure you flaunt them! These show that you're committed to your professional development and can set you apart from other candidates.
How to prepare for a job interview at job
✨Know Your Logistics Tools
Make sure you're familiar with key logistics software and tools like SAP or Oracle ERP. These are often used in the industry, and being able to demonstrate your knowledge or experience with them can really set you apart during your interview with job.
✨Perfect Your Problem-Solving Skills
Expect to tackle scenarios that showcase your problem-solving skills. Think about past experiences where you've had to optimise supply chains or handle logistics challenges. Have a few examples ready to discuss how you made decisions that led to improvements.
✨Show Your Team Spirit
Supply chain roles heavily rely on teamwork and communication. Be prepared to discuss how you've collaborated with others in previous roles. Maybe share a time when you coordinated with a team to resolve a logistical hiccup. This can show job that you're a team player!
✨Understand the Big Picture
Be ready to talk about the broader logistics and supply chain trends. Having insights into current challenges in the industry, like sustainability or lead times, can impress the interviewers at job. Show them you’re not just focused on the day-to-day but also have a strategic mindset!
