At a Glance
- Tasks: Manage client relationships and lead digital strategy for impactful marketing projects.
- Company: Fast-growing digital healthcare consultancy with a focus on innovation.
- Benefits: Generous holiday, flexible working, bonus scheme, and tailored learning budget.
- Other info: Enjoy hybrid working, wellness support, and exciting work retreats.
- Why this job: Join a dynamic team and shape the future of digital marketing in healthcare.
- Qualifications: Experience in digital marketing and client management within an agency setting.
The predicted salary is between 50000 - 55000 € per year.
Digital Account Manager £50,000 - £55,000 + bonus London (2 days per week)
Our client is a digital healthcare consultancy experiencing high growth. After being acquired by the market leader in their industry, they are poised to deliver on ambitious expansion plans as their client base continues to grow.
This agency crafts experiences across web, paid media, CRM, content and SEO, building growth programmes that align with client objectives. They aim to redefine growth in their industry, delivering lasting and impactful change whilst taking the stress of marketing away from their clients. Their leadership sees that their people are the drivers of collaboration and innovation. Each employee is given a budget for training and development to help further their skills in digital whilst being supported in their long-term career progression.
The role involves becoming the primary digital contact for a number of clients. As Digital Account Manager, you’ll build trust, create clarity, and ensure that strategy, delivery, and performance are aligned. This role is the primary day-to-day contact for clients and will lead calls and reviews, translating digital strategy into actions.
Key responsibilities include:
- Client relationship management: Build long-term relationships whilst acting as the primary day-to-day point of contact for a portfolio of clients. Lead client calls including monthly performance reviews, strategy calls, and project updates. Manage expectations and address issues early and constructively whilst ensuring clients understand how the digital strategy supports their business goals. Identify opportunities to strengthen and extend client relationships.
- Digital strategy and performance: Work closely with the Digital Director and Digital Marketing Manager to shape and ensure client strategies are aligned with objectives, KPIs, and commercial outcomes. Translate performance data and insights into clear, actionable recommendations. Support the preparation and delivery of client reports and presentations.
- Project and delivery management: Brief internal teams, ensuring scope, timelines, and objectives are understood. Track progress across workstreams to ensure alignment with project schedules and keep clients updated on progress. Quality check deliverables before they go to clients, flagging any risks, delays, or scope changes early.
- Collaboration and internal alignment: Work closely with Client Success Managers to ensure a seamless client experience. Act as the client voice internally, ensuring priorities and expectations are clearly communicated. Contribute ideas and insights to improve internal processes, delivery efficiency, and client outcomes.
We’re looking for someone who has:
- Worked as a Digital Account Manager or Client Manager in an agency role.
- A strong understanding of one of the following digital marketing channels: paid media, SEO, web, CRM.
- Managed multiple client accounts and concurrent projects.
- Superb communication and presentation skills.
- Experience working with performance data and translating these insights into actions.
The perks include:
- 25 days holiday + bank holidays + your birthday off.
- Flexible working over Christmas/New Year in addition to holiday allowance.
- Bonus scheme.
- A budget for tailored learning plan, including industry events.
- Company laptop.
- Pension contributions.
- WeWork membership.
- Hybrid working.
- 1-2 work retreats per annum.
- Mental wellness support and Headspace subscription.
Match Digital specialises in connecting talented individuals with businesses in the digital, tech, media and marcomms industries.
Senior Digital Account Manager in London employer: job
Join a dynamic digital healthcare consultancy in London that prioritises employee growth and innovation. With a strong focus on collaboration, the company offers a generous training budget, flexible working arrangements, and a supportive work culture that values mental wellness. As part of a rapidly expanding team, you'll have the opportunity to make a meaningful impact while enjoying competitive benefits and a vibrant work environment.
StudySmarter Expert Advice🤫
We think this is how you could land Senior Digital Account Manager in London
✨Tip Number 1
Network like a pro! Get out there and connect with people in the digital marketing space. Attend industry events, join online forums, and don’t be shy to reach out on LinkedIn. You never know who might have the inside scoop on job openings!
✨Tip Number 2
Show off your skills! Create a portfolio that highlights your best work in digital marketing. Whether it’s case studies, campaign results, or creative projects, having tangible evidence of your expertise can really set you apart from the competition.
✨Tip Number 3
Prepare for interviews by practising common questions and scenarios related to digital account management. Think about how you can demonstrate your client relationship skills and strategic thinking. We want you to shine when it comes to showcasing your experience!
✨Tip Number 4
Don’t forget to apply through our website! We’ve got loads of exciting opportunities waiting for you. Plus, applying directly can sometimes give you an edge, as it shows your enthusiasm for joining our team. Let’s get you that dream job!
We think you need these skills to ace Senior Digital Account Manager in London
Some tips for your application 🫡
Tailor Your CV:Make sure your CV is tailored to the role of Senior Digital Account Manager. Highlight your experience in digital marketing and client management, and don’t forget to showcase any relevant achievements that align with the job description.
Craft a Compelling Cover Letter:Your cover letter is your chance to shine! Use it to tell us why you’re the perfect fit for this role. Mention specific projects or experiences that demonstrate your skills in managing client relationships and delivering digital strategies.
Showcase Your Communication Skills:As a Digital Account Manager, communication is key. In your application, make sure to highlight your superb communication and presentation skills. We want to see how you can convey complex ideas clearly and effectively.
Apply Through Our Website:We encourage you to apply through our website for a smoother process. It’s the best way for us to receive your application and ensures you don’t miss out on any important updates from our team!
How to prepare for a job interview at job
✨Know Your Digital Stuff
Make sure you brush up on your digital marketing knowledge, especially in areas like paid media, SEO, and CRM. Be ready to discuss how these channels can drive client success and align with business goals.
✨Showcase Your Client Management Skills
Prepare examples of how you've built long-term relationships with clients in previous roles. Highlight your experience in managing expectations and addressing issues proactively to demonstrate your ability to be the primary point of contact.
✨Be Data-Driven
Familiarise yourself with performance data and be prepared to discuss how you've translated insights into actionable strategies. This will show that you can not only analyse data but also use it to drive results for clients.
✨Communicate Clearly
Practice your communication and presentation skills. You’ll need to lead client calls and deliver reports, so being articulate and confident is key. Consider doing mock presentations to get comfortable with your delivery.
