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- Tasks: Deliver engaging training on Microsoft 365 tools, focusing on SharePoint and AI.
- Company: Join a forward-thinking organisation embracing modern workplace technologies.
- Benefits: Enjoy a flexible work environment with opportunities for professional growth.
- Why this job: Empower others while shaping the future of digital workplaces in a collaborative culture.
- Qualifications: Experience in IT training and strong knowledge of Microsoft 365 is essential.
- Other info: This is a 1-year fixed-term contract role.
The predicted salary is between 36000 - 60000 £ per year.
Our client is seeking a passionate and knowledgeable IT Training and Delivery Coach to support the adoption and ongoing optimisation of the modern workplace technologies within their organisation. This role is central to embedding new ways of working by delivering tailored training and support on the Microsoft 365 ecosystem, with a particular focus on an upcoming implementation of a new SharePoint solution and the increasing use of AI within the modern workplace.
Working closely with IT and Change teams, the successful candidate will be instrumental in empowering business users across a complex organisational structure to adopt and embrace new technologies, delivering high-quality training and playing an active role in change management and business engagement.
Key Responsibilities- Design, develop, and deliver effective training sessions, workshops, and documentation to support adoption of Microsoft 365 tools, with a primary focus on SharePoint and AI-enhanced productivity tools.
- Act as a subject matter expert and key contact for user support and learning on Microsoft 365, including Teams, OneDrive, Outlook, and emerging AI functionalities.
- Partner with internal stakeholders to understand business needs and tailor training content to suit different user groups, roles, and digital capabilities.
- Work collaboratively with IT and Change Management teams to embed new technologies into business-as-usual processes.
- Lead or support change management activities, including stakeholder engagement, communication planning, impact assessments, and readiness monitoring.
- Develop and maintain user guides, quick reference materials, and other learning assets aligned with best practices in digital adoption.
- Monitor training effectiveness and adapt delivery approaches to ensure ongoing value and user confidence.
- Foster a culture of continuous learning and improvement in digital workplace adoption.
- Proven experience in delivering IT training within large, complex organisations.
- Strong knowledge and hands-on experience with the Microsoft 365 suite, particularly SharePoint, Teams, OneDrive, and related collaboration tools.
- A confident and engaging communicator with excellent presentation, facilitation, and written communication skills.
- Experience supporting digital change and user adoption, ideally within a formal change management framework.
- Ability to engage with stakeholders across varying levels of digital confidence, and tailor messaging accordingly.
- Skilled in creating user-focused learning materials and documentation.
- Comfortable working across diverse teams and navigating varied cultures, structures, and ways of working.
- Experience or understanding of the role of AI within the modern workplace, especially Microsoft Copilot or similar productivity tools.
- Familiarity with change management methodologies such as ADKAR or Prosci.
- Background in adult education, coaching, or learning and development.
Training Consultant employer: Job Traffic
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Training Consultant
✨Tip Number 1
Familiarise yourself with the Microsoft 365 suite, especially SharePoint and AI tools. Being well-versed in these technologies will not only boost your confidence during interviews but also demonstrate your commitment to the role.
✨Tip Number 2
Network with professionals in the IT training and change management fields. Attend relevant workshops or webinars to connect with others who may provide insights or even referrals for the position.
✨Tip Number 3
Prepare to discuss your experience in delivering training within complex organisations. Think of specific examples where you successfully engaged users and facilitated digital adoption, as this will be crucial in showcasing your fit for the role.
✨Tip Number 4
Stay updated on the latest trends in digital workplace technologies and change management methodologies. This knowledge will help you articulate how you can contribute to the organisation's goals and support their transition to new tools.
We think you need these skills to ace Training Consultant
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in delivering IT training, particularly with Microsoft 365 tools like SharePoint and Teams. Use specific examples that demonstrate your ability to engage with diverse stakeholders and support digital change.
Craft a Compelling Cover Letter: In your cover letter, express your passion for training and development. Mention your hands-on experience with Microsoft 365 and how you can contribute to the organisation's goals. Be sure to address how you would approach tailoring training content for different user groups.
Showcase Your Communication Skills: Since strong communication is key for this role, consider including a brief section in your application that outlines your presentation and facilitation skills. You might also want to mention any experience you have in creating user-focused learning materials.
Highlight Change Management Experience: If you have experience with change management frameworks like ADKAR or Prosci, be sure to include this in your application. Discuss how you've previously supported user adoption and engagement during technology transitions.
How to prepare for a job interview at Job Traffic
✨Showcase Your Training Experience
Be prepared to discuss your previous experience in delivering IT training, especially within large organisations. Highlight specific examples where you've successfully implemented training programmes, particularly focusing on Microsoft 365 tools like SharePoint and Teams.
✨Demonstrate Your Communication Skills
As a Training Consultant, strong communication is key. Practice articulating complex concepts in a simple manner. During the interview, ensure you convey your ideas clearly and engage with the interviewers, showcasing your presentation and facilitation skills.
✨Tailor Your Approach
Understand that different stakeholders have varying levels of digital confidence. Be ready to discuss how you would tailor your training content to meet the needs of diverse user groups. This shows your adaptability and understanding of user-centric training.
✨Familiarise Yourself with Change Management
Since this role involves change management, brush up on methodologies like ADKAR or Prosci. Be prepared to discuss how you would support change initiatives and engage stakeholders effectively, demonstrating your ability to navigate organisational dynamics.
