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- Tasks: Lead global trading operations for TOPSHOP & TOPMAN, optimising online and offline sales.
- Company: Join iconic British fashion brands with 60 years of heritage, headquartered in London.
- Benefits: Enjoy employee discounts, personal development opportunities, and flexible benefits.
- Why this job: Be part of a dynamic team driving growth and innovation in the fashion industry.
- Qualifications: Experience in international e-commerce and strong analytical skills required.
- Other info: Work closely with senior management and influence brand strategy.
The predicted salary is between 43200 - 72000 £ per year.
We are seeking a digitally focused Commercial operator to optimise the TOPSHOP & TOPMAN trading approach globally as the brands enter their next phase of growth. The role involves building the brands' trading calendar for core geographies, assessing the competitive landscape, and designing commercial actions to communicate our product and brand messages, thereby increasing full-price sales.
The role is based in our London HQ, reports directly to the Managing Director of TOPSHOP & TOPMAN, and works closely with the TSTM Product, Marketing, and Performance & Insights teams.
Responsibilities:- Manage the global trading operations for Topshop and Topman across offline and online channels, including Topshop.com and ASOS.com.
- Collaborate with the Performance & Insights team to develop and monitor customer KPIs, sales, and profit metrics.
- Utilize a fashion and brand-driven mindset combined with a data-driven approach to define and analyze the global trading strategy.
- Adjust onsite navigation and content based on customer behavior and seasonality to optimize the customer experience and drive full-price sell-through.
- Work with the Customer & Marketing team to maximize ROI of marketing activities.
- Determine and implement regional merchandising, pricing, and promotional strategies.
- Provide insights on local market preferences to inform category planning and buying.
- Monitor and benchmark performance across all customer touchpoints and identify opportunities for improvement.
- Lead and develop teams, demonstrating strong cross-functional leadership and influencing skills.
TOPSHOP and TOPMAN are iconic British fashion brands with 60 years of heritage, headquartered in London. They have over 2 million customers globally through the ASOS platform and generate approximately £200 million in sales. Their mission is to unlock the best of fashion for everyone, emphasizing creativity and innovation.
Future Initiatives:Following a joint venture between ASOS and HEARTLAND in October 2024, ASOS is creating a dedicated, standalone cross-functional team for TOPSHOP and TOPMAN to unlock significant growth potential. The brands will benefit from ASOS's infrastructure and resources while maintaining creative independence. Over the next 12 months, the brands will expand their offline and online retail presence, including launching Topshop.com and establishing new wholesale partnerships.
Candidate Profile:- Proactive, inquisitive, analytical, results-oriented, and experienced in data-driven decision-making.
- Strategic thinker with the ability to translate customer needs and commercial opportunities into actionable plans.
- Excellent communication and relationship-building skills, capable of influencing senior stakeholders.
- Proven experience in international e-commerce within a customer-focused, commercial leadership role, preferably in fashion.
- Deep understanding of trends, customer needs, and the competitive landscape.
- Hands-on operational expertise and proven ability to drive execution.
- Leadership experience in developing and inspiring teams.
- Exceptional presentation skills to communicate vision and progress effectively to senior management.
- Strong analytical and conceptual skills.
- Ability to work proactively in a fast-paced, dynamic environment.
- Employee discount (including ASOS discount!)
- Opportunities for personal development through ASOS Develops
- Employee sample sales
- Access to LinkedIn Learning resources
- 25 days of paid annual leave plus an additional celebration day
- Discretionary performance-related bonus
- Private medical care
- Flexible benefits allowance to customize benefits or receive extra cash
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land TOPSHOP/ TOPMAN - Head of Global Trade
✨Tip Number 1
Familiarise yourself with the latest trends in global fashion retail, especially those relevant to TOPSHOP and TOPMAN. Understanding their current market position and competitive landscape will help you speak confidently about how you can contribute to their growth.
✨Tip Number 2
Network with professionals in the fashion e-commerce space, particularly those who have experience with international brands. Engaging with industry insiders can provide valuable insights and potentially lead to referrals that could strengthen your application.
✨Tip Number 3
Prepare to discuss specific examples of how you've used data-driven decision-making in previous roles. Highlighting your analytical skills and ability to translate customer needs into actionable strategies will resonate well with the hiring team.
✨Tip Number 4
Showcase your leadership experience by preparing anecdotes that demonstrate your ability to inspire and develop teams. The role requires strong cross-functional leadership, so be ready to illustrate how you've successfully influenced stakeholders in the past.
We think you need these skills to ace TOPSHOP/ TOPMAN - Head of Global Trade
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities and requirements of the Head of Global Trade position. Tailor your application to highlight how your skills and experiences align with the job description.
Craft a Compelling CV: Your CV should reflect your experience in international e-commerce and commercial leadership, particularly in fashion. Use quantifiable achievements to demonstrate your impact in previous roles, focusing on data-driven decision-making and results.
Write a Strong Cover Letter: In your cover letter, express your passion for the brands and the fashion industry. Highlight your strategic thinking and ability to translate customer needs into actionable plans. Make sure to mention your leadership experience and how you can contribute to the growth of TOPSHOP and TOPMAN.
Proofread and Edit: Before submitting your application, carefully proofread your documents for any spelling or grammatical errors. A polished application reflects your attention to detail and professionalism, which are crucial for this role.
How to prepare for a job interview at Job Traffic
✨Understand the Brand's Heritage
Familiarise yourself with the history and evolution of TOPSHOP and TOPMAN. Knowing their iconic status and how they fit into the current fashion landscape will help you articulate your vision for their future.
✨Showcase Your Data-Driven Mindset
Prepare to discuss specific examples where you've used data to inform trading strategies or improve sales. Highlight your analytical skills and how they can benefit the brands' global trading operations.
✨Demonstrate Cross-Functional Leadership
Be ready to share experiences where you've successfully collaborated with different teams, such as marketing or product development. Emphasise your ability to influence stakeholders and drive results across departments.
✨Prepare for Scenario-Based Questions
Anticipate questions that ask how you would handle specific challenges in global trading or customer engagement. Think through your strategic approach and be prepared to discuss how you'd implement actionable plans.
