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- Tasks: Help customers maximise their AWS experience through technical guidance and strategic planning.
- Company: Join AWS, the leading cloud platform trusted by startups and global enterprises.
- Benefits: Enjoy flexible work-life balance, mentorship opportunities, and resources for professional growth.
- Why this job: Be part of a diverse team transforming businesses with innovative cloud solutions.
- Qualifications: Experience in technical roles or cloud services is preferred but not mandatory.
- Other info: We encourage applicants from all backgrounds, even those with unconventional career paths.
The predicted salary is between 43200 - 72000 £ per year.
An AWS Technical Account Manager is a trusted advisor and cloud operations architect for our Enterprise Support customers. As a trusted advisor, you’ll have a direct impact in helping our customers gain the most value from cloud technology. You’ll craft and execute strategies to drive our customers’ adoption and use of AWS services. You will provide advocacy and strategic technical guidance to help plan and build solutions using best practices, and proactively keep your customers’ AWS environments operationally healthy. The close relationships developed with your customers will allow you to understand their business/operational needs and technical challenges, and help them achieve the greatest value from AWS.
Our Technical Account Managers partner with some of the most iconic businesses in the country, ranging from rising startups to large enterprises undergoing significant transformation. You’ll provide advice on architecture, support strategy, project, and launch planning, as well as ongoing operational issues.
AWS Sales, Marketing, and Global Services (SMGS) is responsible for driving revenue, adoption, and growth across a range of customers including public sector. The AWS Support team interacts with leading companies and believes that world-class support is critical to customer success. AWS Support partners with a global list of customers building mission-critical applications on AWS.
Key job responsibilities:- You’ll build solutions, provide technical guidance, and advocate for the customer.
- Ensure AWS environments remain operationally healthy while reducing cost and complexity.
- Develop trusting relationships with customers, understanding their business needs and technical challenges.
- Drive technical discussions regarding incidents, trade-offs, and risk management using your technical acumen and customer obsession.
- Consult with a range of partners from developers to C-suite executives.
- Collaborate with AWS Solutions Architects, Business Developers, Professional Services Consultants, and Sales Account Managers.
- Proactively find opportunities for customers to gain additional value from AWS.
- Solve problems across different customers as they migrate workloads to the cloud.
- Uplift customer capabilities by running workshops and enablement sessions.
As we continue to expand in EMEA, you’ll have opportunities to develop your technical, consulting, and leadership skills, work with talented cloud technologists, and gain AWS certifications. If you want to be part of transforming businesses through cloud adoption, we would love to hear from you.
We value diverse experiences and encourage candidates to apply even if they do not meet all listed qualifications, including those with unconventional career paths or alternative experiences.
Why AWS? Amazon Web Services (AWS) is the most comprehensive and broadly adopted cloud platform. We pioneered cloud computing and continue to innovate, earning trust from startups to Global 500 companies.
Inclusive Team Culture: Our culture fosters learning and curiosity through employee-led affinity groups and events like CORE and AmazeCon, celebrating diversity and inclusion.
Mentorship & Career Growth: We offer knowledge-sharing, mentorship, and resources to help you grow professionally.
Work/Life Balance: We prioritize work-life harmony and offer flexibility to support your personal and professional success.
Experience in roles such as Technical Account Manager, Consultant, Solutions Architect, etc., with operational knowledge in areas like Compute, Storage, Networking, Databases, and Security, is preferred. Professional experience with cloud offerings like AWS, Azure, or Google Cloud, and programming skills in Java, Python, Perl, Ruby, C#, or PHP are advantageous but not mandatory.
Amazon is an equal opportunities employer committed to diversity. We prioritize your experience and skills in our hiring decisions and value your passion for innovation.
Technical Account Manager, ISV North employer: Job Traffic
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Technical Account Manager, ISV North
✨Tip Number 1
Familiarise yourself with AWS services and solutions. Understanding the core offerings and how they can be applied to different business scenarios will help you engage in meaningful conversations with potential customers.
✨Tip Number 2
Network with current or former Technical Account Managers. They can provide insights into the role, share their experiences, and may even offer tips on how to stand out during the interview process.
✨Tip Number 3
Showcase your problem-solving skills by preparing examples of how you've successfully navigated technical challenges in previous roles. This will demonstrate your ability to handle the complexities of the position.
✨Tip Number 4
Stay updated on industry trends and cloud technology advancements. Being knowledgeable about the latest developments will not only impress interviewers but also show your commitment to continuous learning.
We think you need these skills to ace Technical Account Manager, ISV North
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Technical Account Manager at AWS. Familiarise yourself with the key job responsibilities and how they align with your skills and experiences.
Tailor Your CV: Customise your CV to highlight relevant experience in cloud technology, customer advocacy, and technical guidance. Use specific examples that demonstrate your ability to build relationships and solve complex problems.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for cloud technology and your understanding of AWS services. Mention how your background aligns with the role and how you can contribute to the success of AWS customers.
Showcase Technical Skills: If you have experience with programming languages or cloud platforms, be sure to include this in your application. Highlight any relevant certifications or projects that demonstrate your technical acumen and problem-solving abilities.
How to prepare for a job interview at Job Traffic
✨Understand AWS Services
Familiarise yourself with the various AWS services and how they can benefit customers. Be prepared to discuss specific examples of how you've helped clients leverage these services in the past.
✨Showcase Your Technical Acumen
Demonstrate your technical knowledge by discussing relevant experiences, particularly in areas like Compute, Storage, Networking, and Security. Be ready to explain complex concepts in simple terms, as you may need to communicate with non-technical stakeholders.
✨Build Rapport with the Interviewers
Establish a connection with your interviewers by showing genuine interest in their work and the company culture. Ask insightful questions about their experiences at AWS and how they approach customer relationships.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills and ability to manage customer relationships. Think of examples where you've successfully navigated challenges or provided strategic guidance to clients.
