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For Companies At a Glance
- Tasks: Lead a passionate team to create memorable customer experiences and drive store performance.
- Company: Join Aesop, a global brand known for its commitment to quality and sustainability.
- Benefits: Enjoy up to 50% product discount, wellness leave, and access to professional development resources.
- Why this job: Be part of a creative, inclusive culture that values diversity and personal growth.
- Qualifications: Management experience in customer service and strong communication skills are essential.
- Other info: Full-time role with opportunities for career advancement and community engagement.
The predicted salary is between 36000 - 60000 £ per year.
For over 35 years, Aesop has carefully cultivated an inspiring and inclusive environment in which our employees are supported and encouraged to thrive. As a global retail organisation, we offer professional development and advancement opportunities to complement career goals and aspirations.
Our approach to skin care involves meticulous attention to detail, using only the most efficacious ingredients to create formulations which stir the self and senses. The same meticulous approach is taken during our recruitment process, seeking out considered and inspired individuals with a wealth of perspectives who bring out the best in themselves and others.
We aim to strike the right balance between people, planet and profit, actively reducing our footprint on the planet that generously sustains us. So far, this journey has led us to become a certified B Corp. We are committed to building a more sustainable and inclusive society.
Role purpose
As the Store Manager of Aesop Duke of York Square, you will embody our desire to engage, listen and guide customers to products that are relevant to them. Through passionate and focused leadership, you will motivate and develop your team to create memorable, inclusive customer experiences that drive overall store performance.
Working full-time on-site, including some weekend working, you will be responsible for budgeting, store-specific marketing, and building the store's client base, as well as choreographing the daily activities of a team of Retail Consultants. The successful candidate will be a skilled professional, able to grace this role with diligence, passion, and an unwavering commitment to excellence.
What We Are Looking For
- Management experience within customer service environment
- Proven track record of effective selling skills and ability to drive commercial outcomes
- History of successfully leading and coaching a team, creating an inclusive and psychologically safe work environment
- Demonstrated ability to utilise empathy to manage interpersonal relationships
- Open mindset and deep curiosity seeking to understand others, listen without judgement and act on diverse perspectives
- Strong communication, problem-solving, commercial acumen and merchandising skills
- Working knowledge of skin care and skin care industry (advantageous)
- Knowledge of hair care, body care, fragrance and home categories (advantageous)
- Computer literacy encompassing strong familiarity with Microsoft Office suite
This position is Full Time, 40 hours per week and operates an on-site working pattern.
What’s On Offer
- Up to 50% product discount and bi-annual complimentary product allocation
- Cycle to work scheme
- Summer wellness leave options and paid volunteering allowance for all employees
- In-house Product and Core skills training
- Competitive bonus opportunity based on personal performance and commission opportunity based on Store performance
- Suite of options to aid development, including complimentary access to LinkedIn Learning
- Access to employee assistance programmes and complimentary subscription to Headspace mindfulness app
- Matched Gifting Policy - where every £ raised by employee for any registered charity will be matched by the Aesop Foundation
Aesop is committed to attracting, developing and retaining the very best people by offering a creative and inclusive workplace where talent is truly recognised and rewarded. We are committed to promoting inclusion for all with the belief that diversity, inclusion and belonging plays an important role in the success of our organisation. We actively encourage everyone to consider becoming a part of our journey.
Seniority level: Mid-Senior level
Employment type: Full-time
Job function: Sales and Business Development
Industries: Advertising Services
Store Manager | Aesop Duke of York Square, London | Full Time employer: Job Traffic
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Store Manager | Aesop Duke of York Square, London | Full Time
✨Tip Number 1
Familiarise yourself with Aesop's brand values and product offerings. Understanding their commitment to sustainability and inclusivity will help you align your responses during interviews, showcasing that you share their vision.
✨Tip Number 2
Prepare examples from your past experience that demonstrate your leadership skills and ability to create an inclusive environment. Aesop values empathy and interpersonal relationships, so be ready to discuss how you've successfully managed a team.
✨Tip Number 3
Research the latest trends in skincare and retail management. Being knowledgeable about the industry will not only impress your interviewers but also show your genuine interest in the role and the brand.
✨Tip Number 4
Network with current or former Aesop employees if possible. They can provide valuable insights into the company culture and expectations, which can help you tailor your approach when applying for the Store Manager position.
We think you need these skills to ace Store Manager | Aesop Duke of York Square, London | Full Time
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant management experience in customer service environments. Emphasise your proven track record in effective selling skills and your ability to drive commercial outcomes.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and Aesop's values. Discuss how your leadership style fosters an inclusive and psychologically safe work environment, and provide examples of how you've successfully coached a team.
Showcase Relevant Skills: Highlight your strong communication, problem-solving, and merchandising skills. If you have knowledge of skin care or related industries, make sure to mention it as it could give you an edge over other candidates.
Proofread Your Application: Before submitting, carefully proofread your application for any spelling or grammatical errors. A polished application reflects your attention to detail, which is crucial for a Store Manager role.
How to prepare for a job interview at Job Traffic
✨Show Your Passion for Customer Service
Aesop values individuals who can engage and guide customers effectively. Be prepared to share specific examples of how you've created memorable customer experiences in your previous roles.
✨Demonstrate Leadership Skills
As a Store Manager, you'll need to motivate and develop your team. Discuss your experience in leading teams, coaching staff, and fostering an inclusive work environment during the interview.
✨Highlight Your Commercial Acumen
The role requires a strong understanding of driving commercial outcomes. Be ready to talk about your past successes in sales, budgeting, and marketing strategies that have positively impacted store performance.
✨Emphasise Your Knowledge of Skincare
While not mandatory, having a working knowledge of skincare and related products is advantageous. Brush up on industry trends and be prepared to discuss your familiarity with Aesop's product range and ethos.
