SRE and App Management Engineer

Work Location: London, United Kingdom

Hours: 35

Line of Business: Technology Solutions

Pay Details: We're committed to providing fair and equitable compensation to all our colleagues. As a candidate, we encourage you to have an open dialogue with a member of our HR Team and ask compensation related questions, including pay details for this role.

Corporate Profile:

TD Bank Group is headquartered in Toronto, Canada, with more than 85,000 employees in offices around the world. TD offers a full range of financial products and services to more than 25 million customers worldwide through three key business lines:

• Canadian Retail including TD Canada Trust, Business Banking, TD Auto Finance (Canada), TD Wealth (Canada), TD Direct Investing and TD Insurance
• U.S. Retail including TD Bank, America's Most Convenient Bank, TD Auto Finance (U.S.), TD Wealth (U.S.) and TD's investment in TD Ameritrade
• Wholesale Banking including TD Securities

Position Overview:

The Engineer II is critical to the success of the Digital Client strategy, the digital services we provide to our customers, and supporting our cloud and data strategy. The role forms part of the larger Digital Client technology team with a focus on maturing release and support processes as well as optimizing performance, supportability, scalability, and cost of our infrastructure. The successful candidate will also act as key contact in the European time-zone for escalations to L3 Support, Major Incidents, and release support.

Key Responsibilities:

• Demonstrated effective leadership and analytical skills
• Senior stakeholder management during complex changes and incidents
• Excellent written and verbal communication skills with the ability to communicate clearly with all levels within the team and with our internal customers, including Front Office executives
• Highly developed critical thinking, analytical and problem-solving skills
• Experience with Change and Incident Management
• Assist with Audit Remediations
• Ensure alignment to TD's Tech Strategy and Enterprise Protect Mandate
• Liaise with Quality Engineering to ensure that minimum non-functional requirements (performance, resiliency etc.) are met for the products developed
• Ensure Digital Client products are Operations ready - are supportable and manageable
• Advance knowledge of software development lifecycle and working in a fast-paced Agile Scrum team
• Self-motivated with a positive attitude and demonstrated ability to work independently and in a team to achieve results
• Able to work under tight timeline and deliver on complex problems
• Strong Microsoft Azure knowledge and experience developing platform orchestration code in Azure Python SDK, Terraform and GitHub Runners
• Experience with automating (provisioning, configuration management, deployment) and integrating serverless PaaS solutions such as Azure App service, Azure Databricks, PaaS solutions (Azure SQL, Azure Cosmos DB, Azure SQL Datawarehouse, Azure Data Lake, Azure HDInsight etc.)
• Write and use Azure RM templates and Terraform
• Understand security features and for Azure Data solutions (data protection, authentication, RBAC, audit logging...)
• Ability to troubleshoot Application connectivity/access to Azure data products (NSG, basic routing)
• Understand and develop concepts related to deploying databases via CI/CD pipeline
• Ensure that all cloud solutions follow internally defined security and compliance controls
• Implement the enterprise cloud capability and enhance the cloud orchestration platform for automated provisioning, management and scalability of hosts, containers, applications, and cloud services
• Demonstrated knowledge of cloud provisioning and administration, cloud bursting, cloud interoperability, cloud disaster recovery and business continuity strategies, as well as performance measurement and monitoring in the cloud
• Experience in Azure RBAC and integration with Active Directory and Pinged

Inclusiveness:

At TD, we are committed to fostering an inclusive, accessible environment, where all employees and customers feel valued, respected and supported. We are dedicated to building a workforce that reflects the diversity of our customers and communities in which we live and serve.

Our Total Rewards Package:

Our Total Rewards package reflects the investment we make in our colleagues to help them, and their families achieve their well-being goals. Total Rewards at TD includes a base salary and several other key plans such as health and well-being benefits, including medical coverage, paid time off, career development, and reward and recognition programs.

Colleague Development:

If you're interested in a specific career path or are looking to build certain skills, we want to help you succeed. You'll have regular career, development, and performance conversations with your manager, as well as access to an online learning platform and a variety of mentoring programs to help you unlock future opportunities.

Training & Onboarding:

We will provide training and onboarding sessions to ensure that you've got everything you need to succeed in your new role.

Interview Process:

We'll reach out to candidates of interest to schedule an interview. We do our best to communicate outcomes to all applicants by email or phone call.

Accommodation:

If you require an accommodation for the recruitment/interview process (including alternate formats of materials, or accessible meeting rooms or other accommodation), please let us know and we will work with you to meet your needs.