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- Tasks: Lead and manage the Smart Repair Centre, ensuring high-quality service and productivity.
- Company: Join Vertu Exeter, a leading motor retailer focused on colleague development and customer satisfaction.
- Benefits: Enjoy 25 days holiday, discounts, pension, and ongoing training opportunities.
- Why this job: Be part of a dynamic team that values growth, performance, and an outstanding customer experience.
- Qualifications: Experience in a Bodyshop or SMART Repair Centre and a Full UK Driving licence required.
- Other info: Competitive salary with OTE of £40,000 and a supportive work environment.
The predicted salary is between 28000 - 42000 £ per year.
Are you an experienced Workshop Controller or Centre Manager? We have an opportunity to join us as a SMART Repair Centre Manager in our Exeter Smart Repair Centre. We are offering a competitive basic salary of £35,000 with an OTE of £40,000 plus an excellent range of company benefits!
The Repair Centre Manager role is both demanding and rewarding. It is critical in supporting the Group Accident Repair Centre division and strategy, as well as supporting the wider Group to reach their objectives. This position oversees all disciplines of the Repair Centre and is responsible for maximising departmental profitability, achieving the departmental business plan and all Company objectives.
The role holder must also take responsibility for the smooth and timely flow of work through the Repair Centre to maximise productivity whilst maintaining high quality standards to achieve customer satisfaction. They will effectively control and maintain resources, including stocks and equipment, in order to maintain and improve departmental performance.
You will be required to lead, coach and develop your team in order to create a motivational working environment, aid colleague retention, encourage continuous improvement and promote enhanced performance in colleagues with the ultimate aim of achieving an outstanding customer experience. The role holder will be required to maintain excellent working relationships with all work providers and suppliers.
To be successful, you must be experienced in working within a Bodyshop or SMART Repair Centre. You must also hold a Full UK Driving licence.
We are proud to be the Motor Retailer who invests more in our colleague's personal development than any other, so if you are successful, you can look forward to on-going training opportunities that provide you with the right career path, career progression and a range of benefits you would expect from an employer of choice which includes:
- 25 days holiday rising with length of service - plus bank holidays
- Access to our online rewards platform giving you cash back and discounts for multiple retailers
- Preferential Service Rates
- Colleague Purchase Scheme
- Share Incentive Scheme
- Pension
- Enhanced Maternity & Paternity
Apply today to be considered for this vacancy. If your application is successful, we will need to complete employment checks prior to you starting with us. For this role, these can include us verifying your recent employment, address, credit history and criminal record check.
Smart Repair Centre Manager employer: Job Traffic
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Smart Repair Centre Manager
✨Tip Number 1
Familiarise yourself with the latest trends and technologies in the SMART repair industry. This knowledge will not only help you stand out during interviews but also demonstrate your commitment to staying ahead in the field.
✨Tip Number 2
Network with professionals in the automotive repair sector, especially those who have experience in bodyshops or SMART repair centres. Building these connections can provide valuable insights and potentially lead to referrals for the position.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully managed teams in the past. Highlight specific examples of how you've motivated staff and improved performance, as this is crucial for the role.
✨Tip Number 4
Research Vertu Exeter and their values. Understanding the company culture and aligning your personal values with theirs can give you an edge in demonstrating why you're a great fit for the team.
We think you need these skills to ace Smart Repair Centre Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in workshop management or as a Centre Manager. Emphasise your achievements in maximising profitability and maintaining high-quality standards.
Craft a Compelling Cover Letter: Write a cover letter that showcases your leadership skills and experience in the SMART Repair sector. Mention specific examples of how you've developed teams and improved performance in previous roles.
Highlight Relevant Qualifications: Ensure you mention your Full UK Driving licence and any other relevant qualifications or certifications that align with the job requirements. This shows you meet the essential criteria for the role.
Showcase Your Customer Focus: In your application, illustrate your commitment to customer satisfaction. Provide examples of how you've successfully managed customer relationships and ensured an outstanding customer experience in past positions.
How to prepare for a job interview at Job Traffic
✨Showcase Your Leadership Skills
As a Smart Repair Centre Manager, you'll need to lead and motivate your team. Be prepared to discuss your previous experiences in managing teams, how you foster a positive work environment, and any strategies you've used to improve team performance.
✨Demonstrate Industry Knowledge
Make sure you have a solid understanding of the SMART repair process and the automotive industry. Be ready to talk about trends, challenges, and innovations in the sector, as well as how you can apply this knowledge to enhance the Repair Centre's operations.
✨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving abilities and decision-making skills. Think of specific examples from your past where you successfully managed workflow, resolved conflicts, or improved customer satisfaction, and be ready to share these during the interview.
✨Highlight Your Financial Acumen
Since the role involves maximising profitability and achieving business objectives, be prepared to discuss your experience with budgeting, financial planning, and resource management. Show how you've previously contributed to a department's financial success.
