Senior Vice President - Sales - Hi-Tech & Professional Services

WNS (Holdings) Limited (NYSE: WNS), is a leading Business Process Management (BPM) company. We combine our deep industry knowledge with technology and analytics expertise to co-create innovative, digital-led transformational solutions with clients across 10 industries. We enable businesses in Travel, Insurance, Banking and Financial Services, Manufacturing, Retail and Consumer Packaged Goods, Shipping and Logistics, Healthcare, and Utilities to re-imagine their digital future and transform their outcomes with operational excellence. We deliver an entire spectrum of BPM services in finance and accounting, procurement, customer interaction services and human resources leveraging collaborative models that are tailored to address the unique business challenges of each client.

The Senior Vice President – Sales will be a member of the sales leadership team at WNS for the HPS Business Unit. This person will have overall responsibility for delivering recognized annual revenues as per a Personal Performance Plan by networking, generating leads, assessing opportunities, creatively building solutions, overseeing the bid process to create the winning proposal, through to contract closure.

• Building a sales strategy for the UK/Europe region for HI Tech & Professional Services and running the sales process accordingly.
• Refining client segments in all possible areas within the different sectors of the HPS industry.
• Developing and coordinating the sales selling cycle and methodology with all constituencies like marketing, operations, finance, etc.
• Agreeing on sales quota for signed revenue and sales target for billed revenue in line with knowledge services practices.
• Developing new accounts and opening avenues for new opportunities using personal rolodex, WNS lead generation engines (website, lead generation unit), direct mailers, etc.
• Sensitizing the management on the latest trends in the Healthcare segment and ideating on developing new businesses, products or service lines.
• Leading responses to RFIs, RFPs, RFQs for clients.
• Conducting diagnostics and opportunity assessment studies along with experts.
• Managing client visits and accompanying them to Indian and other WNS Operation Centers as and when required.
• Analyzing and evaluating the effectiveness of sales methods, sales costs and results.
• Developing, managing and syndicating sales budgets.
• Managing ongoing client relationships through steering committee reviews, etc.
• Handing over sold accounts to program management.
• Supporting specific HPS accounts as and when required.

Minimum Qualifications:

• A Masters degree in business or statistics preferable.
• 10 to 15 years of industry knowledge and/or sales experience out of which at least a few years should have been in a senior capacity as a salesperson ideally with UK-based HI Tech or Professional Services Firms.
• In-depth knowledge of the HPS market in the UK and a thorough understanding of opportunities in offshoring processes.
• Strong connections and contacts in the industry and experience with outsourcing and the offshoring industry.
• A track record of initiative, creativity and motivation to surpass challenging performance goals and sales targets.
• Excellent presentation and negotiation skills, able to create and deliver convincing arguments.
• Entrepreneurial spirit and the desire to lead sales in the business or financial services space in a high-growth company with operations in India.
• Ability to manage the sales process and forecast with precision.
• Strong interpersonal skills, able to build rapport and credibility quickly with an executive-level audience.
• Superior time management skills and strong attention to detail.
• Solid grounding in business concepts and dynamics.

ROLE TITLE/ DESIGNATION

• Role: Vertical Sales Leader
• Reporting to: Chief Growth Officer
• Location: Europe

ROLE OVERVIEW: SNAPSHOT

A key member of the BU Leadership Team who will influence and deliver tactical and strategic initiatives that will drive toward achieving the medium to long term objectives of the BU (Business Unit). This role will report into the Chief Growth Officer. You will be part of a highly motivated, driven, and high performing sales team.