Remote (UK) Technical Account Manager

PubX is a leading provider of innovative digital solutions for publishers, dedicated to helping them optimize revenue streams and audience engagement. We are passionate about empowering digital publishers to succeed in an ever-evolving media landscape.Position Summary:PubX is seeking a dynamic and results-driven Technical Account Manager with 2+ years of experience within a TAM role to join our growing team. In this role, you will be responsible for managing and expanding relationships with our digital publishing partners, ensuring they achieve their commercial goals. You will work closely with publishers to understand their business needs, providing a first point of call for QA, resolutions, and revenue growth.Reports To: Lead, Technical Account ManagementLocation: Fully Remote, accessible to LondonSeniority: Junior/ MidPackage: Competitive Salary (based on experience and impact); Stock Options; Tech Covered; 35 days vacation; Global Team Meet-UpsKey Responsibilities:Account Onboarding:Serve as the primary point of contact for a portfolio of new clients.Owning the onboarding process of new clients which includes configuring page and GAM setupEnsuring client support, satisfaction and positive performanceBusiness Development:Developing a strong understanding of the Pubx TechProactively identifying opportunities of growth across a vast portfolio of newly onboarded and existing clientsCollaborating with the Engineering, Commercial, and Data Science teams to drive performance and success across your portfolioProactively suggesting improvements that will drive value for our customersTechnical Troubleshooting:Identifying issues in the implementation of publishersWork collaboratively with other teams to resolve issuesTaking proactive steps to drive performance across clientsTeam wide initiative:Help define ways to improve efficiency within the teamLeadings projects within the TAM team to identify growth opportunitiesQualifications:Experience:2-3 years of experience in technical account management, sales within the digital publishing or digital advertising industry.Industry Knowledge:Strong understanding of digital publishing, online advertising, and programmatic revenue models.Deep experience with industry tools and platforms such as Google Ad Manager, header bidding solutions (preferably Prebid) , and analytics platforms (on the SSP or Publisher side preferably).Strong Project Management skillsSkills:Strong communication and interpersonal skills, with the ability to build and maintain client relationships.Excellent problem-solving skills and the ability to think strategically.Proficient in data analysis and and on-page troubleshootingSelf-motivated with a proactive approach to account management.Ability to work independently as well as part of a collaborative teamAbility to use developer/ bespoke tools to identify issues on publisher sitesTagged as: Google Ad Manager, preferably Prebid, Project Management #J-18808-Ljbffr