At a Glance
- Tasks: Join us as a Provisioning Engineer to configure SIP and ISDN services for customers.
- Company: Spectrum IT Recruitment connects talent with top telecom companies, fostering innovation in the industry.
- Benefits: Enjoy life insurance, private medical cover, and an employee assistance programme, plus more perks!
- Why this job: Make a real impact in telecoms while working in a fast-paced, dynamic environment with a supportive team.
- Qualifications: A degree in Telecommunications or equivalent experience, plus 3+ years in the field is required.
- Other info: Be prepared for occasional night and weekend shifts as you tackle exciting challenges!
The predicted salary is between 36000 - 60000 £ per year.
This position's primary purpose is to provision SIP and ISDN services for customer use and network infrastructure. The Voice Provisioner will configure the customer's approved connectivity model which can include SIP Trunking, Dedicated Circuits and Number provisioning. This individual will be tasked with reviewing completed TQ's and all pertaining documents to determine appropriate build/configuration. This individual will accept directions from management and senior engineers to complete assigned tasks, document order status in detail and communicate to internal and external teams with professionalism.
How will you make an impact?
- New, Move, Add, Change and Disconnect orders for dedicated voice (SIP), Dedicated Circuits (MPLS, COLOCATION)
- Verifies Connectivity TQ's and any and all pertaining documents for accuracy and to determine appropriate build/configuration per product/request
- Coordinate with the customer to schedule and complete test and turn up calls, which includes capturing call records
- During test and turn up call if calls are not successful troubleshoot and make any necessary changes for accurate and completion of build. Including reaching out to other teams as necessary
- Works with Voice Engineering teams on Media Server builds and any associated troubleshooting issues
- Communicates with customers, carriers, vendors and employees, and ensures all related systems are documented in detail.
- Performs pretesting with LECs and Vendors if required
- Performs quality assurance audits and takes responsibility for errors
- Perform both oral and written knowledge transfer and training to technical team members, and other stakeholders
- Works in a rapid paced environment, multi-tasking daily, and be able to creatively problem solve and adapt to change and difficult situations
- May be required to work nights, evenings and weekends
Have you got what it takes?
- Bachelor's degree in Telecommunications or related field or equivalent work experience
- 3+ years' experience in telecommunications
- Experience with T1, DS3, OC3, OC12 install and test
- Knowledge of VOIP/SIP, TLS, Dedicated Circuit such as MPLS, Colocation, and Inbound Number Provisioning (TFN, DID etc)
- Working knowledge of TCP/IP, TLS, BGID, Routers, Switches, Hubs, Firewalls, Domains, DNS, DHCP and subnetting
- Command level knowledge Empirix, Wireshark, Ribbon Analytics
- Previous experience with configuring SBCs
- Proven track record of excellent communication and conflict resolution skills
Benefits
- Life Insurance - 4 x Annual Salary
- Private Medical Insurance
- Employee Assistance Program
- GP Online Assistance Portal
- + Much More
Please click the "Apply" button to state your interest in this position.
Provisioning Engineer - Telecoms employer: Job Traffic
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Provisioning Engineer - Telecoms
✨Tip Number 1
Familiarise yourself with the specific technologies mentioned in the job description, such as SIP Trunking and MPLS. Having hands-on experience or relevant projects to discuss can really set you apart during interviews.
✨Tip Number 2
Network with professionals in the telecoms industry, especially those who work with provisioning. Attend relevant meetups or online forums to gain insights and potentially get referrals that could help you land the job.
✨Tip Number 3
Prepare to demonstrate your problem-solving skills during the interview. Think of examples where you've successfully troubleshot issues in a fast-paced environment, as this is crucial for the role.
✨Tip Number 4
Showcase your communication skills by being clear and concise in all interactions with the company. Whether it's during a phone call or an interview, effective communication is key in this role.
We think you need these skills to ace Provisioning Engineer - Telecoms
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in telecommunications, particularly with SIP and ISDN services. Include specific examples of your work with T1, DS3, and VOIP/SIP technologies to demonstrate your expertise.
Craft a Strong Cover Letter: In your cover letter, express your enthusiasm for the Provisioning Engineer role. Mention how your background aligns with the job requirements, especially your experience with configuring SBCs and troubleshooting voice services.
Showcase Communication Skills: Since the role involves communicating with customers and internal teams, emphasise your communication and conflict resolution skills in both your CV and cover letter. Provide examples of how you've successfully managed customer interactions in the past.
Highlight Problem-Solving Abilities: The job requires creative problem-solving in a fast-paced environment. Include instances in your application where you've had to adapt to challenges or troubleshoot issues effectively, showcasing your ability to think on your feet.
How to prepare for a job interview at Job Traffic
✨Know Your Technical Stuff
Make sure you brush up on your knowledge of SIP, ISDN, and other telecom technologies. Be prepared to discuss your experience with T1, DS3, and MPLS installations, as well as any troubleshooting you've done in the past.
✨Demonstrate Communication Skills
Since the role involves a lot of communication with customers and internal teams, practice articulating your thoughts clearly. Think of examples where you've successfully resolved conflicts or communicated complex technical information.
✨Showcase Problem-Solving Abilities
Prepare to discuss specific instances where you've had to creatively solve problems in a fast-paced environment. Highlight your adaptability and how you handle unexpected challenges during projects.
✨Familiarise Yourself with the Company
Research the company and its services thoroughly. Understanding their products and how they fit into the telecom landscape will help you tailor your answers and show genuine interest in the role.