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For Companies At a Glance
- Tasks: Support 600+ users with telecoms and mobile tech, solving issues daily.
- Company: Join a prestigious global law firm based in London.
- Benefits: Enjoy a permanent role with opportunities for growth and development.
- Why this job: Be part of a dynamic team, making a real impact in tech support.
- Qualifications: Experience in a law firm or professional services is essential.
- Other info: Opportunity to work with cutting-edge telecoms technology.
The predicted salary is between 36000 - 60000 £ per year.
A fantastic opportunity has arisen for an IT Telecommunications Analyst / IT Support Analyst to join our London based global Law firm on a permanent basis.
Summary:
We are looking for a Telecommunications Analyst to join the London Telecoms team to provide proactive support for 600+ users on UC and Mobile technologies. The Telecommunications Assistant will be required to provide daily technical and desk side support on all software and hardware related issues, with an emphasis on taking ownership of calls and providing technical solutions whenever possible.
Key Responsibilities:
- Provision and support of current and future telecoms/unified communications technology
- Deployment of mobile technology, from handsets to system portals and associated apps
- Development, testing and rollout of apps for unified communications
Attributes/Skills:
- Experience working within a law firm or professional services environment is essential
- Provision and support of current and future telecoms/unified communications technology
- Experience supporting and deploying mobile apps
IT Telecommunications Analyst / IT Support Analyst employer: Job Traffic
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land IT Telecommunications Analyst / IT Support Analyst
✨Tip Number 1
Familiarise yourself with the specific telecoms and unified communications technologies used in law firms. Research common tools and platforms, as this knowledge will help you stand out during interviews.
✨Tip Number 2
Network with professionals in the legal and IT sectors. Attend industry events or join online forums to connect with people who can provide insights into the role and potentially refer you to opportunities.
✨Tip Number 3
Prepare to discuss your problem-solving skills in detail. Be ready to share examples of how you've successfully resolved technical issues in previous roles, especially in high-pressure environments.
✨Tip Number 4
Showcase your understanding of mobile technology deployment. Be prepared to discuss your experience with mobile apps and how you've contributed to their rollout and support in past positions.
We think you need these skills to ace IT Telecommunications Analyst / IT Support Analyst
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT support and telecommunications. Emphasise any previous roles in law firms or professional services, as this is essential for the position.
Craft a Strong Cover Letter: Write a cover letter that specifically addresses the key responsibilities mentioned in the job description. Explain how your skills in supporting mobile technologies and unified communications make you a great fit for the role.
Showcase Technical Skills: In your application, clearly outline your technical skills related to telecoms and unified communications technology. Mention any specific software or hardware you have experience with, as well as your ability to troubleshoot issues.
Highlight Problem-Solving Abilities: Provide examples of how you've taken ownership of technical issues in the past and successfully resolved them. This will demonstrate your proactive approach and suitability for the role.
How to prepare for a job interview at Job Traffic
✨Showcase Your Technical Knowledge
Make sure to brush up on your knowledge of unified communications and mobile technologies. Be prepared to discuss specific tools and software you've worked with, as well as any troubleshooting techniques you’ve successfully employed in the past.
✨Demonstrate Problem-Solving Skills
During the interview, be ready to provide examples of how you've taken ownership of technical issues. Share stories where you identified a problem, implemented a solution, and the positive outcome that followed. This will highlight your proactive approach.
✨Understand the Law Firm Environment
Since experience in a law firm or professional services environment is essential, do some research on the specific challenges these firms face regarding telecommunications. Being able to speak to these issues will show your understanding of the role's context.
✨Prepare Questions for the Interviewers
Have a few insightful questions ready to ask your interviewers about their current telecoms technology and future plans. This not only shows your interest in the role but also demonstrates your eagerness to contribute to their team.
