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- Tasks: Manage freight operations, negotiate rates, handle documentation, and maintain client relationships.
- Company: Join a dynamic team in the logistics industry focused on air and sea freight.
- Benefits: Enjoy a competitive salary, annual leave, pension plan, and bonuses.
- Why this job: Be part of a fast-paced environment that values customer service and operational efficiency.
- Qualifications: 1 year of experience in imports, strong communication skills, and knowledge of Incoterms required.
- Other info: Work Monday to Friday, 9:00 AM to 5:30 PM with opportunities for process improvements.
The predicted salary is between 30000 - 35000 £ per year.
Responsibilities:
- Manage End-to-End Freight Operations: Oversee the entire transportation process for Air and Sea Freight shipments, ensuring smooth delivery from origin to destination.
- Negotiate Rates and Contracts: Secure competitive rates and favourable contracts with carriers and service providers, ensuring they meet customer expectations for cost and service.
- Handle Shipment Documentation: Ensure all necessary shipment documents, such as bills of lading, customs declarations, and transport contracts, are prepared accurately and on time, following relevant regulations.
- Track Shipments and Provide Client Updates: Monitor the progress of shipments, keep clients informed of their status, and promptly resolve any delays or issues that arise.
- Coordinate Customs Clearance: Work closely with customs brokers to ensure that all import/export regulations and documentation requirements are met for timely customs clearance.
- Maintain Client Relationships: Build strong relationships with clients, addressing inquiries, offering solutions, and ensuring overall satisfaction with the services provided.
- Identify Process Improvements: Seek opportunities to enhance processes, reduce costs, and improve operational efficiency within the Air and Sea Freight departments.
Requirements:
- Experience: Minimum 1 year of experience in Air or Ocean Imports.
- Shipment Knowledge: Thorough understanding of the entire import process, from origin to destination, including customs procedures and documentation.
- Strong Communication Skills: Confident in both verbal and written communication, with the ability to build and maintain client relationships.
- Incoterms Expertise: Comprehensive knowledge of Incoterms as they relate to import operations.
- Customer-Focused and Deadline-Driven: Ability to collaborate with customers to deliver excellent service while consistently meeting deadlines.
Benefits:
- Salary: £30,000 to £35,000, based on experience.
- Work Schedule: Monday to Friday, 9:00 AM to 5:30 PM.
- Additional Perks: Annual salary review and bonus.
- 25 days of annual leave plus bank holidays.
- Pension plan.
This position combines operational expertise in freight management with strong customer service and communication skills. It offers competitive pay and a supportive benefits package.
Import Specialist employer: Job Traffic
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Import Specialist
✨Tip Number 1
Familiarise yourself with the latest trends and regulations in air and sea freight. This knowledge will not only help you during interviews but also demonstrate your commitment to staying updated in a fast-paced industry.
✨Tip Number 2
Network with professionals in the logistics and import/export sectors. Attend industry events or join relevant online forums to connect with others who can provide insights or even refer you to job openings.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed shipments or resolved issues in the past. Highlighting your problem-solving skills and customer service experience will set you apart from other candidates.
✨Tip Number 4
Research StudySmarter's values and culture. Tailoring your approach to align with our mission and demonstrating how you can contribute to our team will make a strong impression during the interview process.
We think you need these skills to ace Import Specialist
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in Air or Ocean Imports. Emphasise your understanding of the import process, customs procedures, and any specific achievements that demonstrate your ability to manage freight operations.
Craft a Compelling Cover Letter: Write a cover letter that showcases your strong communication skills and customer-focused approach. Mention specific examples of how you've successfully managed client relationships and resolved issues in past roles.
Highlight Incoterms Knowledge: Since knowledge of Incoterms is crucial for this role, ensure you mention your expertise in this area. Provide examples of how you've applied this knowledge in previous positions to enhance operational efficiency.
Showcase Process Improvement Initiatives: If you've identified or implemented process improvements in your previous roles, be sure to include these in your application. This demonstrates your proactive approach and ability to enhance operational efficiency, which is key for the Import Specialist position.
How to prepare for a job interview at Job Traffic
✨Showcase Your Freight Knowledge
Make sure to demonstrate your understanding of the entire import process, including customs procedures and documentation. Be prepared to discuss specific experiences you've had with Air or Ocean Imports.
✨Highlight Your Communication Skills
Since strong communication is key for this role, practice articulating your thoughts clearly. Share examples of how you've built and maintained client relationships in previous positions.
✨Be Ready to Discuss Rate Negotiation
Prepare to talk about your experience in negotiating rates and contracts with carriers. Think of specific instances where you secured competitive rates and how that benefited your previous employer.
✨Demonstrate Problem-Solving Abilities
Think of examples where you've successfully resolved shipment delays or issues. Highlight your ability to track shipments and keep clients informed, showcasing your customer-focused approach.
