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For Companies At a Glance
- Tasks: Supervise hotel reservations and ensure exceptional customer service.
- Company: Join the Imperial London Hotel Group, a leader in hospitality.
- Benefits: Enjoy a competitive salary, flexible working hours, and great perks.
- Why this job: Be part of a dynamic team that values communication and customer satisfaction.
- Qualifications: Strong communication skills and a passion for customer service required.
- Other info: Work 40 hours a week on a rotating schedule.
The predicted salary is between 19200 - 26800 £ per year.
Central Reservations Imperial London Hotel Group based at the Commercial Office
40 hours a week (5 days out of 7 days weekly rota)
£32,066.00
Benefits
Are you passionate about delivering exceptional customer experiences from behind the scenes? Do you excel at building strong relationships through clear and professional communication? Are you ready to help ensure smooth and efficient operations?
Hotel Reservations Supervisor employer: Job Traffic
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Hotel Reservations Supervisor
✨Tip Number 1
Familiarise yourself with the hotel industry, especially the specific practices and systems used in reservations. Understanding how central reservations work will give you an edge during interviews.
✨Tip Number 2
Network with professionals in the hospitality sector. Attend industry events or join online forums to connect with current employees at Imperial London Hotel Group, which could provide valuable insights and potentially a referral.
✨Tip Number 3
Prepare to discuss your customer service experiences in detail. Think of specific examples where you resolved issues or improved customer satisfaction, as this role heavily relies on exceptional communication skills.
✨Tip Number 4
Research the Imperial London Hotel Group's values and mission. Tailoring your conversation to align with their goals during the interview can demonstrate your genuine interest in the company and its culture.
We think you need these skills to ace Hotel Reservations Supervisor
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Reservations Supervisor position. Tailor your application to highlight how your experience aligns with these requirements.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for customer service and your ability to communicate effectively. Use specific examples from your past experiences to demonstrate your suitability for the role.
Highlight Relevant Experience: In your CV, emphasise any previous roles in hospitality or customer service, particularly those involving reservations or supervisory duties. Quantify your achievements where possible to make a stronger impact.
Proofread Your Application: Before submitting, thoroughly proofread your application materials for spelling and grammatical errors. A polished application reflects your attention to detail, which is crucial in a supervisory role.
How to prepare for a job interview at Job Traffic
✨Know the Company Inside Out
Before your interview, make sure to research the Imperial London Hotel Group thoroughly. Understand their values, mission, and the services they offer. This knowledge will help you demonstrate your genuine interest in the company and how you can contribute to their success.
✨Showcase Your Communication Skills
As a Reservations Supervisor, clear and professional communication is key. Prepare examples of how you've effectively communicated with customers and team members in the past. Highlight any experiences where your communication skills led to positive outcomes.
✨Demonstrate Problem-Solving Abilities
Be ready to discuss situations where you've had to resolve issues or handle difficult customers. Think of specific examples that showcase your ability to think on your feet and find solutions quickly, as this is crucial in a reservations role.
✨Prepare Questions for Them
Interviews are a two-way street. Prepare thoughtful questions about the role, team dynamics, and company culture. This not only shows your interest but also helps you determine if the company is the right fit for you.
