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For Companies At a Glance
- Tasks: Lead technology operations, ensuring platform stability and driving continuous improvement.
- Company: Join a high-growth tech company with global ambitions in Buckinghamshire.
- Benefits: Enjoy a competitive salary, bonus potential, and hybrid work options.
- Why this job: Make a real impact on product delivery in a collaborative, fast-paced culture.
- Qualifications: Proven leadership in tech ops, cloud infrastructure expertise, and experience with multi-disciplinary teams.
- Other info: This is a full-time, permanent role with a focus on operational excellence.
The predicted salary is between 84000 - 120000 £ per year.
Location: Buckinghamshire (Hybrid – 2–3 days per week onsite)
Salary: £120,000 + Bonus (up to 20%)
Type: Full-time, Permanent
Are you a hands-on technology leader with a track record of delivering operational excellence in 24/7, high-stakes environments? We are seeking a proactive and strategic Head of Technology Operations to lead a mission-critical IT function through its next phase of growth and transformation.
About the Role
As Head of Technology Operations, you will report directly to the Head of Technology and work closely with peers across Software, Architecture, PMO, and Broadcast. You will lead a distributed team across end-user computing, infrastructure, cloud operations, application support, incident management, and outsourced service desk functions. This is a high-impact leadership role focused on maintaining platform stability, driving continuous improvement, and collaborating across technology teams to support business-critical services.
Key Responsibilities
- Own and evolve IT Operations including infrastructure, CI/CD, middleware, and DevOps (90% Azure-based).
- Ensure smooth delivery of corporate applications, service desk support, security posture, and EUC.
- Lead operational change across environments supporting real-time, data-heavy systems.
- Maintain and improve reliability of 24/7 platforms – when the tech goes down, the business stops.
- Partner with development, broadcast, and architecture teams to streamline collaboration and shared infrastructure use.
About You
- Proven leadership in mission-critical tech ops – ideally with experience in always-on environments.
- Deep understanding of cloud infrastructure (Azure), CI/CD tooling, and modern dev practices.
- Experience leading multi-disciplinary teams spanning software, infra, and support.
- Passionate about continuous improvement and leading by example – sleeves rolled up, ready to solve.
- Familiarity with tools like Jira, ServiceNow, Azure DevOps, Kubernetes, and GitHub.
Why Apply?
- Be part of a high-growth tech environment with global ambitions.
- Influence platform strategy and operational maturity at scale.
- Lead a team that directly impacts product delivery and business performance.
- Join a collaborative, fast-paced culture where initiative is valued.
Head of Technology Operations (Ref 185486) employer: Job Traffic
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Technology Operations (Ref 185486)
✨Tip Number 1
Network with professionals in the technology operations field, especially those who have experience in high-stakes environments. Attend industry events or webinars to connect with potential colleagues and learn about their experiences.
✨Tip Number 2
Familiarise yourself with the specific tools mentioned in the job description, such as Azure, Jira, and Kubernetes. Consider taking online courses or certifications to enhance your knowledge and demonstrate your commitment to continuous improvement.
✨Tip Number 3
Prepare to discuss your leadership style and how you’ve successfully managed multi-disciplinary teams in the past. Be ready to share specific examples of how you've driven operational excellence and improved platform reliability.
✨Tip Number 4
Research StudySmarter’s culture and values to align your approach during interviews. Show how your passion for technology and collaborative spirit can contribute to our mission and the growth of the team.
We think you need these skills to ace Head of Technology Operations (Ref 185486)
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in technology operations, particularly in high-stakes environments. Emphasise your leadership roles and any specific achievements related to cloud infrastructure and operational excellence.
Craft a Compelling Cover Letter: In your cover letter, express your passion for technology operations and continuous improvement. Mention specific examples of how you've led teams or projects that align with the responsibilities outlined in the job description.
Highlight Relevant Skills: Clearly list your technical skills, especially those mentioned in the job description such as Azure, CI/CD tooling, and familiarity with tools like Jira and ServiceNow. This will help demonstrate your fit for the role.
Showcase Leadership Experience: Provide examples of your leadership experience in managing multi-disciplinary teams. Discuss how you have successfully driven operational change and improved platform reliability in previous roles.
How to prepare for a job interview at Job Traffic
✨Showcase Your Leadership Experience
As a candidate for the Head of Technology Operations, it's crucial to highlight your previous leadership roles. Prepare specific examples where you've successfully led teams in high-stakes environments, particularly focusing on operational excellence and continuous improvement.
✨Demonstrate Technical Proficiency
Familiarity with Azure, CI/CD tooling, and modern development practices is essential. Be ready to discuss your hands-on experience with these technologies and how you've applied them to solve real-world problems in past roles.
✨Prepare for Scenario-Based Questions
Expect scenario-based questions that assess your problem-solving skills in mission-critical situations. Think about challenges you've faced in 24/7 operations and how you managed incidents or improved platform reliability.
✨Emphasise Collaboration Skills
This role requires working closely with various teams. Be prepared to discuss how you've fostered collaboration between different departments, such as software, architecture, and support, to achieve common goals and streamline processes.
