At a Glance
- Tasks: Lead enterprise-wide process transformation and drive operational excellence initiatives.
- Company: Join a renowned global brand at a pivotal moment in its evolution.
- Benefits: Enjoy a highly visible leadership role with opportunities for professional growth.
- Why this job: Be part of a mission-driven institution focused on continuous improvement and innovation.
- Qualifications: 15+ years in process management with expertise in Lean, Six Sigma, or BPM.
- Other info: Work directly with the US-based Group CFO and lead a high-performing team.
The predicted salary is between 43200 - 72000 Β£ per year.
My client is a large known brand global organization, who are seeking a strategic Head of Process Management to lead enterprise-wide process transformation and operational excellence initiatives. This is an opportunity to join a mission-driven institution at a pivotal moment in its evolution as they go through a process of upskilling and professionalising the business. The role reports directly to a US-based Group CFO, working across a complex, matrixed global environment.
As Head of Process Management, you will be responsible for designing, optimising, and governing end-to-end business processes across the organisation. You will drive a culture of continuous improvement, champion operational efficiency, and ensure alignment with strategic objectives and regulatory standards. This would suit someone coming from a large complex organisation such as a global bank, professional services firm or anyone that has overseen a specific period of a firm's journey to go through large transformation/change initiatives. This is a highly visible leadership role requiring a confident, outgoing individual who can influence senior internal stakeholders, lead cross-functional teams, and embed best-in-class process methodologies across the enterprise.
Key Responsibilities- Develop and execute a global process management strategy to enhance scalability and effectiveness.
- Establish governance frameworks for process ownership, accountability, and continuous improvement.
- Lead cross-functional initiatives to identify inefficiencies and implement automation and optimisation solutions.
- Define and track KPIs to measure process performance and impact.
- Partner with senior leaders to drive change management and ensure seamless integration of new processes.
- Collaborate with digital and technology teams to enable transformation through automation and data insights.
- Lead, develop, and inspire a high-performing process management team.
- 15+ yearsβ experience in process management, operational excellence, or business transformation within a global organisation.
- Proven track record of leading large-scale process improvement initiatives.
- Deep expertise in Lean, Six Sigma, BPM, or similar methodologies.
- Strong stakeholder management and influencing skills, with the ability to navigate complex, global environments.
- Experience in financial services, professional associations, or education-related sectors is advantageous.
- Digitally savvy, with a strong grasp of process automation and data-driven decision-making.
- A natural leader with a strategic mindset, resilience, and a passion for continuous improvement.
If this role is of interest and your experience is a strong fit, please apply below or reach out to chrisstringer@brewermorris.com.
Head of Process Management employer: Job Traffic
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice π€«
We think this is how you could land Head of Process Management
β¨Tip Number 1
Familiarise yourself with the latest trends in process management and operational excellence. Being well-versed in methodologies like Lean and Six Sigma will not only boost your confidence but also demonstrate your commitment to continuous improvement, which is crucial for this role.
β¨Tip Number 2
Network with professionals in similar roles or industries, especially those who have experience in large global organisations. Engaging in conversations about their challenges and successes can provide you with valuable insights and potentially lead to referrals.
β¨Tip Number 3
Prepare to discuss specific examples of how you've led process transformation initiatives in the past. Highlighting measurable outcomes and your approach to stakeholder management will showcase your ability to drive change effectively.
β¨Tip Number 4
Stay updated on the company's recent developments and strategic goals. Understanding their current challenges and how your expertise aligns with their vision will help you articulate your value during discussions with senior leaders.
We think you need these skills to ace Head of Process Management
Some tips for your application π«‘
Tailor Your CV: Make sure your CV highlights your 15+ years of experience in process management and operational excellence. Focus on specific achievements in large-scale process improvement initiatives, especially in complex global environments.
Craft a Compelling Cover Letter: In your cover letter, emphasise your leadership skills and experience in driving change management. Mention your familiarity with methodologies like Lean and Six Sigma, and how you've successfully implemented them in previous roles.
Showcase Relevant Experience: When detailing your work history, focus on roles that involved cross-functional team leadership and stakeholder management. Provide examples of how you influenced senior stakeholders and led teams through transformation initiatives.
Highlight Digital Savviness: Since the role requires a strong grasp of process automation and data-driven decision-making, be sure to mention any relevant tools or technologies you have used. Discuss how you've leveraged digital solutions to enhance process efficiency.
How to prepare for a job interview at Job Traffic
β¨Understand the Company Culture
Before your interview, research the company's values and culture. This will help you align your answers with their mission-driven approach and demonstrate that you're a good fit for their team.
β¨Showcase Your Leadership Experience
Prepare specific examples of how you've led process improvement initiatives in the past. Highlight your ability to influence senior stakeholders and lead cross-functional teams, as this role requires strong leadership skills.
β¨Familiarise Yourself with Methodologies
Brush up on Lean, Six Sigma, and BPM methodologies. Be ready to discuss how you've applied these frameworks in previous roles to drive operational excellence and continuous improvement.
β¨Prepare for Scenario-Based Questions
Expect questions that assess your problem-solving skills in complex environments. Think of scenarios where you've identified inefficiencies and implemented successful solutions, as this will showcase your strategic mindset.