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For Companies At a Glance
- Tasks: Lead operations and manage business strategy for a growing software company.
- Company: Join an award-winning tech brand with 200% customer growth.
- Benefits: Enjoy a competitive salary, bonuses, car allowance, private healthcare, and generous holidays.
- Why this job: Accelerate your career in a relaxed environment focused on innovation and customer success.
- Qualifications: Experience in operations management, team leadership, and technology support required.
- Other info: Office-based 3 days a week with hybrid options available.
The predicted salary is between 68000 - 102000 £ per year.
Are you a strategic leader with a passion for operational excellence? Do you thrive in an environment where success is driven by commitment, innovation, and putting the customer first? Ready to join a trusted Award Winning Software tech brand? Whilst we’ve experienced 200% Customer Business Growth we know the true potential of our market and we’d love to bring you on to the team to support our daily operations as we grow.
Role at a Glance:
- Location: Lincolnshire, Office Based 3 Days Per Week / Hybrid
- Salary: £85,000 Basic + £20,000 Bonus + £10,000 Car Allowance
- Benefits: Complete Benefits Package Including Private Healthcare and Generous Holiday Allowance
- Type: Full Time - Permanent
Your Background / Skills:
- Operation Management, Process / Strategy Improvement, Team Development, Team Leadership
We provide solutions to put businesses in full control of their day-to-day operations. We focus on creating, implementing, and supporting business management solutions for businesses of all sizes. If you want to accelerate your career to the next level, then this is the place to be. We strive to find the best of the pack when it comes to new staff, because we know that with motivated, self-disciplined people we don’t need rules and regulations to enforce behaviour. As a result, our team thrives from a more relaxed working environment.
The Opportunity:
Reporting to and working closely with the Exec team, you will effectively manage and guide the smooth working operation and relationships within the business. You will develop, coordinate and oversee the delivery of the overall business strategy and plan, ensuring that all elements are consistent with the company’s direction and are resourced and achievable. You will lead and effectively manage multiple areas including:
- Customer Experience
- Technical Services
- Implementation and Training
- IT Systems
About you:
- Proven ability to support various technologies, including but not limited to ERP, Microsoft, SharePoint, Business Intelligence, hardware & network, cloud-based applications, mobile devices and applications, desktop support and local applications
- Able to learn new technologies and systems quickly
- Able to plan, forecast and manage financial budgets in support of the Business Plan and assist with setting goals and targets on the Business Plan
- Sound decision making ability with the experience to balance consensus against authority
- Strong collaboration, presentation and influencing skills
- Able to effectively train, mentor and leverage the skills of others
- Experienced in getting the best out of people through effective management of direct and indirect reports
- Strong team building and facilitation skills that include bringing people together
- Able to analyse data, identify patterns, and make decisions to improve operations
- Able to navigate change in a dynamic environment or adjust to strategic direction
Sounds like a good fit? Apply here for a fast-track path to our Leadership Team.
Head of Operations / General Manager - SME Software Co. - 19387 employer: Job Traffic
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Operations / General Manager - SME Software Co. - 19387
✨Tip Number 1
Familiarise yourself with the latest trends in operational management and software solutions. This will not only help you understand the company's needs but also allow you to speak confidently about how your experience aligns with their goals during any discussions.
✨Tip Number 2
Network with current or former employees of the company on platforms like LinkedIn. Engaging with them can provide you with insider knowledge about the company culture and expectations, which can be invaluable during interviews.
✨Tip Number 3
Prepare specific examples from your past experiences that demonstrate your ability to lead teams and improve processes. Being able to articulate these stories clearly will showcase your leadership skills and operational expertise.
✨Tip Number 4
Research the company's recent achievements and challenges. Understanding their current position in the market will allow you to tailor your conversations and show how you can contribute to their ongoing success.
We think you need these skills to ace Head of Operations / General Manager - SME Software Co. - 19387
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights your experience in operations management, team leadership, and strategic improvement. Use specific examples that demonstrate your ability to drive customer success and operational excellence.
Craft a Compelling Cover Letter: In your cover letter, express your passion for operational excellence and how your background aligns with the company's goals. Mention your experience with relevant technologies and your ability to lead teams effectively.
Showcase Relevant Skills: Emphasise your skills in financial budgeting, decision-making, and data analysis. Provide concrete examples of how you've successfully navigated change and improved operations in previous roles.
Prepare for Potential Questions: Anticipate questions related to your leadership style, experience with technology, and how you handle challenges in a dynamic environment. Prepare thoughtful responses that reflect your strategic thinking and problem-solving abilities.
How to prepare for a job interview at Job Traffic
✨Showcase Your Strategic Vision
As a Head of Operations or General Manager, it's crucial to demonstrate your ability to develop and implement strategic plans. Prepare examples of how you've successfully led operational improvements in previous roles, focusing on customer experience and team development.
✨Highlight Your Technical Proficiency
Given the emphasis on various technologies in the job description, be ready to discuss your experience with ERP systems, cloud applications, and other relevant tech. Share specific instances where your technical skills have positively impacted operations.
✨Emphasise Team Leadership Skills
This role requires strong team-building abilities. Be prepared to talk about how you've mentored and developed teams in the past. Use examples that illustrate your collaborative approach and how you’ve motivated others to achieve their best.
✨Demonstrate Adaptability
The company values individuals who can navigate change effectively. Prepare to discuss situations where you've successfully adapted to new challenges or shifts in strategy, showcasing your decision-making skills and ability to manage dynamic environments.
