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For Companies At a Glance
- Tasks: Lead IT infrastructure, service management, and security for a dynamic organisation.
- Company: Join a forward-thinking company focused on innovation and excellence in IT.
- Benefits: Enjoy a competitive salary, bonuses, and flexible remote work options.
- Why this job: Shape the future of IT while collaborating with diverse teams and driving impactful change.
- Qualifications: Bachelor's degree in IT or related field; proven experience in infrastructure and security management.
- Other info: Remote role with occasional travel to Woking, Gloucestershire, Hampshire, and Germany.
The predicted salary is between 43200 - 72000 £ per year.
The Head of Infrastructure, Service Management, and Security is responsible for overseeing the organisation's IT infrastructure, ensuring robust service management practices, and maintaining high standards of security. This role involves strategic planning, team leadership, and collaboration with various departments to support the organisation's goals and objectives.
Key Responsibilities:
- Infrastructure Management: Lead the design, implementation, and maintenance of the organisation's IT infrastructure. Ensure high availability, scalability, and performance of all IT systems. Manage data centres, network architecture, and cloud services.
- Service Management: Develop and implement IT service management frameworks (e.g., ITIL). Monitor and improve service delivery and support processes. Ensure effective incident, problem, and change management.
- Security Management: Oversee the development and implementation of security policies and procedures. Conduct regular security audits and risk assessments. Ensure compliance with relevant regulations and standards (e.g., GDPR, ISO 27001).
- Leadership and Team Management: Lead and mentor a team of IT professionals. Foster a culture of continuous improvement and innovation. Collaborate with other departments to align IT initiatives with business objectives.
- Strategic Planning: Develop and execute long-term strategies for IT infrastructure, service management, and security. Stay updated with industry trends and emerging technologies. Provide strategic recommendations to the CIO and executive team.
Qualifications:
- Bachelor's degree in Information Technology, or a related industry experience.
- Proven experience in IT infrastructure management, service management, and security.
- Strong knowledge of ITIL, ISO 27001, GDPR, NIS2 and other relevant frameworks.
- Excellent leadership, communication, and interpersonal skills.
- Ability to manage multiple projects and priorities in a fast-paced environment.
Skills:
- Technical expertise in network architecture, cloud services, and data centre management.
- Technical expertise in Microsoft technology stack including Office 365, Azure and Modern Workplace.
- Proficiency in security tools and technologies.
- Strong analytical and problem-solving skills.
- Ability to develop and implement strategic plans.
- Effective team management and leadership abilities.
Head of Infrastructure, Service Management, and Security employer: Job Traffic
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Head of Infrastructure, Service Management, and Security
✨Tip Number 1
Network with professionals in the IT infrastructure and security fields. Attend industry conferences, webinars, or local meetups to connect with potential colleagues and learn about the latest trends. This can help you gain insights into what companies like us are looking for in candidates.
✨Tip Number 2
Showcase your leadership skills by participating in relevant projects or initiatives within your current role. Highlight any experience you have in mentoring teams or leading strategic planning sessions, as these are crucial for the Head of Infrastructure position.
✨Tip Number 3
Stay updated on the latest developments in IT service management frameworks like ITIL and security standards such as ISO 27001 and GDPR. Consider obtaining certifications that demonstrate your expertise, as this will make you a more attractive candidate for us.
✨Tip Number 4
Prepare to discuss your strategic vision for IT infrastructure and security during interviews. Think about how you would align IT initiatives with business objectives and be ready to share examples of how you've successfully implemented similar strategies in the past.
We think you need these skills to ace Head of Infrastructure, Service Management, and Security
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in IT infrastructure management, service management, and security. Use specific examples that demonstrate your leadership skills and technical expertise, particularly with frameworks like ITIL and ISO 27001.
Craft a Compelling Cover Letter: In your cover letter, express your passion for the role and how your background aligns with the company's goals. Mention your strategic planning abilities and your experience in leading teams to foster a culture of continuous improvement.
Highlight Relevant Qualifications: Clearly outline your qualifications, including your degree in Information Technology and any certifications related to IT security and service management. This will help demonstrate your suitability for the position.
Showcase Leadership Experience: Provide examples of your leadership experience in previous roles. Discuss how you have successfully managed teams, implemented IT strategies, and improved service delivery processes to align with business objectives.
How to prepare for a job interview at Job Traffic
✨Showcase Your Leadership Skills
As a Head of Infrastructure, Service Management, and Security, demonstrating your leadership abilities is crucial. Prepare examples of how you've successfully led teams, mentored staff, and fostered a culture of continuous improvement in previous roles.
✨Understand ITIL and Security Frameworks
Make sure you have a solid grasp of ITIL, ISO 27001, GDPR, and other relevant frameworks. Be ready to discuss how you've implemented these frameworks in past positions and the impact they had on service delivery and security management.
✨Prepare for Technical Questions
Expect technical questions related to network architecture, cloud services, and data centre management. Brush up on your knowledge of the Microsoft technology stack, including Office 365 and Azure, as well as any security tools you've used.
✨Align with Company Goals
Research the company’s objectives and be prepared to discuss how your strategic planning can align with their goals. Highlight your ability to stay updated with industry trends and how you can leverage emerging technologies to benefit the organisation.
