Head of Agency Partnerships, EMEA (Mailchimp)

Intuit is a global platform company that is on a mission to power prosperity around the world for consumers, small businesses and the self-employed. Across all our leading brands – Turbo Tax, Credit Karma, QuickBooks, and Mailchimp – Intuit serves over 100 million customers and is one of the few companies in the world to have both a thriving consumer and small business ecosystem. Intuit is known for its track record of innovation, customer centricity, and consistent recognition as a top place to work.

Intuit Mailchimp solves one of the largest challenges small and medium sized businesses face – getting customers. For two-thirds of SMBs, finding new customers is their biggest obstacle and over 25% struggle to retain existing ones. Over 13 million businesses use Mailchimp to grow their business, and the combination of QuickBooks and Mailchimp will enable the next horizon of transformative innovation. Through the combined offering, small businesses will be able to grow and manage their business with one platform, enabling Intuit to offer unparalleled value and convenience to its customers.

We are looking for a highly motivated partner management leader to join the Intuit Mailchimp global partner team and take our business to the next level. You will play a critical role in building and leading a team of Strategic Partner Development Managers (PDMs) and driving results from their efforts to form and monetize strategic agency partnerships, ensuring world-class engagement with Intuit Mailchimp. Your team will be responsible for acquiring and managing Strategic Partners, driving deep engagement, with focus on delivering mutual growth through new high-value customer acquisition, upleveling customer success, and ensuring we continue to raise the bar on partner experience.

• Build and manage a high performing Strategic PDM team which will be responsible for acquiring and developing some of our most strategic agency partnerships in the market.
• Roll up the sleeves and support your team in pitching, recruiting, and managing mid-market Digital Marketing and Ecommerce Agencies through targeted, proactive, high touch approach.
• Develop and maintain executive relationships across our strategic partner community through regular in-person engagements.
• Serve as the first point of executive escalation to address partner concerns and misalignments.
• Own, build, and scale the Strategic PDM strategy, playbook, and operating model globally, collaborating with our regional teams.
• Work cross-functionally across the entire Intuit organization to garner support for your team, ensuring overall customer and partner success.
• Working closely with cross-functional business partners, develop training, skills development, and performance programs to create a high-performance culture within the team.
• Analyze and drive performance metrics across the team, identify trends, and make data-driven recommendations to deliver deeper engagement and faster partner-led revenue growth.

• 10+ years of experience in alliances, partner management, sales, and/or business.
• 5+ years of experience in group managerial roles responsible for a high-performing partner management.
• Proven experience in establishing, developing, and scaling service partnerships for SaaS.
• Ability to think strategically and analytically about growth opportunities with strategic.
• Excellent written and verbal communication.
• Bachelor’s degree in business, marketing, or related field, or equivalent experience.

• Track record of successfully shepherding multiple partners through an end-to-end partner journey starting with new partner acquisition all the way to long term revenue growth.
• Familiarity with Martech, Ecommerce and Digital Marketing Agency ecosystems.
• Experience working with medium sized service.
• Experience leading internal growth teams within a fast-growing marketing or ecommerce.
• Existing agency network and relationships.