General Manager: PlayArts

PlayArts is seeking a full time General Manager. The General Manager’s main purpose is to lead general administrative duties and ensure the flow of daily functions at our main location. The General Manager should have a positive attitude and customer service skills as they will be acting as an ambassador for PlayArts. The ideal candidate is a strong multi-tasker and problem solver. Candidates must be well organized and self motivated with strong verbal and written communication skills. The General Manager reports to The Operations Director. This is a leadership position. The General Manager will work with the Executive Director, Operations Director and Program Directors as we continue to develop PlayArts company policy and culture.Schedule:Full time Mon-FriJob Duties:Managing client communication: Answering phone calls, business email boxes, and checking mailBeing able to give customers detailed information about PlayArts and the services we offerAttending biweekly marketing and Leadership meetingsEnsuring policies, process documents, systems, company tools, and marketing materials are accurate and up-to-dateStaff-wide communicationIdentify and communicate culture issues and facilitate culture-building activities such as quarterly staff events and staff birthdaysIdentify and problem-solve company-wide issues and improve efficiency by creating and strategies and processesOrdering marketing materials for various departmentsOrdering, checking and maintaining general cleaning, first aid, and office suppliesSending invoices and processing refundsManaging company bills and subscriptionsCheck writingEnsuring the cleanliness, maintenance and organization of main physical location and maintaining: This includes maintaining and performing a daily, weekly, monthly and quarterly checklist of cleaning tasks as well as supervising the daily cleaning tasks of teachers and weekend staffScheduling building maintenance requests as neededAssisting with onboarding of new staff by acquainting them with general maintenance and organizational processes, procedures and storage items and locationsProcessing and maintaining up-to-date door and alarm codes for employeesRole Requirements:At least 4 years customer service requiredExperience in an administrative role preferredExperience with children preferredInterest or background in the arts is a plusHealth and dentalProfessional DevelopmentWHO WE AREOur Mission:To create community and inspire creativity through play-based arts educationOur Philosophy:● We believe play is important● We believe autonomy promotes learning● We believe risk is a part of life● We believe in respect● We believe mistakes are learning opportunitiesOur Vision:To be a change-making educational leader and impactful community resource,revolutionizing learning, parenting, and employment in and beyond Philadelphia.OUR CORE VALUES:PlayArts is an equal opportunity employer and everyone is welcome here. We recognize that diversity can only make us better. PlayArts makes admissions and employment decisions without regard to race, color, religious creed, disability, ancestry, national origin, language, age or sex and provides reasonable accommodations for those who need them for religious or medical reasons, as required by law. #J-18808-Ljbffr