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For Companies At a Glance
- Tasks: Lead a brilliant team to create an amazing Lounge experience for customers.
- Company: Join a fast-growing hospitality business known for its vibrant culture and community focus.
- Benefits: Enjoy overtime pay, staff discounts, paid breaks, and 28 days holiday pro rata.
- Why this job: Be part of a unique workplace with opportunities for personal development and exciting staff events.
- Qualifications: Experience in management within bars or restaurants, with a knack for training and recruitment.
- Other info: Follow us on LinkedIn or social media to learn more about our culture!
The predicted salary is between 36000 - 60000 £ per year.
Lounges are pretty special places, and what makes them so special is the brilliant people who run them. The person who runs the brilliant people who run the Lounge has to be super-brilliant, and that'll be you. Your standards will be as high as ours, but exactly how you do it will be unique to you. You'll be responsible for leading your team to deliver 14 great shifts, taking full ownership so your Lounge is an amazing and unique place to work and a great place to be for the local community. You'll be making sure every customer leaves happy. Which they tend to do. Thanks to your super-brilliant management.
The Good Stuff
- Overtime pay for every hour worked over contracted hours!
- Staff food on every shift.
- 50% off staff discount to enjoy outside working hours from day one.
- Paid breaks.
- 28 days holiday (inclusive of Bank Holidays) pro rata.
- Enhanced maternity and paternity pay after 2 years service.
- The most talked-about staff party in hospitality - Loungefest!
- Competitions and incentives (like jetting off on an all expenses paid trip with one of our suppliers).
- Company pension scheme.
- Long service awards.
- Power over your pay with Wagestream.
- Emotional and practical support via the Licenced Trade Charity.
- Great opportunity for personal development and career progression in a fast growing business.
- Achievable bonuses.
- Tips shared equally across the team, based on hours worked.
- Christmas and Boxing Day off!
What you'll bring
- You are probably an existing General Manager, Assistant Manager, Deputy Manager or Restaurant Manager with a background in restaurants, bars, café or coffee shops.
- You will have experience of working in a bar environment with serving freshly made food and drinks preparation.
- You will be familiar with managing through clear KPIs and making decisions considering labour, stock, food safety requirements, customer sentiment plus others in line with brand standards and a budget.
- You will have delivered successful training and recruitment for front of house teams including servers through to Assistant Managers.
- Ideally, some experience back of house, understanding what makes kitchen and kitchen teams click would be preferable.
If you want to find out more about us, follow us on LinkedIn or @life.at.loungers on TikTok and Instagram.
General Manager employer: Job Traffic
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land General Manager
✨Tip Number 1
Familiarise yourself with the Lounge's unique culture and values. Understanding what makes their environment special will help you align your management style with their expectations, showcasing that you're the right fit for the team.
✨Tip Number 2
Network with current or former employees of the Lounge. Engaging with them can provide valuable insights into the company’s operations and culture, which you can leverage during interviews to demonstrate your understanding and enthusiasm.
✨Tip Number 3
Prepare to discuss specific examples of how you've successfully managed teams in high-pressure environments. Highlighting your experience with KPIs and customer satisfaction will show that you can maintain the Lounge's high standards.
✨Tip Number 4
Research the latest trends in the hospitality industry, especially those related to bars and lounges. Being knowledgeable about current practices will not only impress your interviewers but also demonstrate your commitment to continuous improvement.
We think you need these skills to ace General Manager
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in managing teams, particularly in a bar or restaurant environment. Emphasise your leadership skills and any specific achievements that demonstrate your ability to meet KPIs and enhance customer satisfaction.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for hospitality and your unique management style. Mention how you plan to lead the team to create an amazing atmosphere in the Lounge and ensure every customer leaves happy.
Highlight Relevant Experience: In your application, focus on your previous roles as a General Manager, Assistant Manager, or similar positions. Provide examples of successful training and recruitment initiatives you've led, as well as any experience you have with back-of-house operations.
Showcase Your Understanding of Brand Standards: Demonstrate your knowledge of brand standards and how you have successfully managed operations in line with these. Discuss your approach to maintaining high standards in food safety, customer service, and team performance.
How to prepare for a job interview at Job Traffic
✨Showcase Your Leadership Skills
As a General Manager, your ability to lead and inspire a team is crucial. Prepare examples of how you've successfully managed teams in the past, focusing on your leadership style and how it aligns with creating a positive work environment.
✨Understand the Brand
Familiarise yourself with the Lounge's brand values and mission. Be ready to discuss how you can uphold these standards while bringing your unique approach to management. This shows that you're not just looking for any job, but are genuinely interested in their specific culture.
✨Prepare for KPI Discussions
Since managing through KPIs is essential for this role, brush up on your knowledge of key performance indicators relevant to the hospitality industry. Be prepared to discuss how you've used KPIs to drive success in previous roles and how you plan to implement them in this position.
✨Demonstrate Customer Focus
The role emphasises ensuring customer satisfaction. Think of specific instances where you've gone above and beyond to enhance customer experiences. Highlighting your commitment to customer happiness will resonate well with the interviewers.
