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- Tasks: Lead and execute InvoiceCloud's payments strategy, overseeing a team of Product Owners.
- Company: InvoiceCloud is a leading FinTech company focused on transforming payment experiences.
- Benefits: Enjoy flexible time off, competitive pay, and comprehensive health benefits.
- Why this job: Make a significant impact in a fast-paced environment while mentoring a growing team.
- Qualifications: 10+ years in payments-focused roles with proven leadership and strategic thinking skills.
- Other info: Join a top-rated workplace and shape the future of payments technology.
The predicted salary is between 144000 - 160000 £ per year.
InvoiceCloud is seeking a dynamic and experienced Director of Product, Payments to lead and execute our long-term payments strategy, reporting to our Chief Product Officer. This role will oversee a team of three Product Owners driving the evolution of our payment processing capabilities to deliver exceptional experience for both billers and payers. As a key member of the Product Management team, you will collaborate cross-functionally with leadership, R&D, and external partners to shape the future of InvoiceCloud’s payments ecosystem.
This is a unique opportunity for a strategic thinker with deep payments expertise, strong leadership skills, and a passion for innovation to make a significant impact in a fast-paced, high-growth environment.
Key Responsibilities- Develop and Execute a Strategic Payments Vision: Define and communicate a comprehensive three-year payments strategy aligned with InvoiceCloud’s corporate strategy, including an annual Product Roadmap in collaboration with the R&D team. Continuously refine the strategy to align with emerging trends, technological advancements, and business objectives. Establish and monitor key payments metrics, developing initiatives to optimize performance and efficiency.
- Lead Payments Product Management Efforts: Oversee and mentor a team of three Product Owners, fostering their growth and ensuring the successful execution of strategic objectives. Guide product discovery, create business cases, and prioritize initiatives to refine the Product Roadmap. Provide oversight on project scopes, ensuring alignment with business goals and customer needs. Conduct deep-dive education sessions to equip Product & Engineering teams with the knowledge necessary to deliver high-quality payment solutions.
- Partner Relationship Management: Serve as the primary liaison with key payment partners, including Chase Paymentech, PayPal, and American Express. Collaborate with internal teams on contract negotiations, pricing strategies, and partnership expectations. Align partner roadmaps with InvoiceCloud’s strategic vision to drive mutual success. Coordinate and manage network updates to maintain compliance and operational excellence.
- Payments Thought Leadership: Stay ahead of market trends, technologies, and innovations to position InvoiceCloud as a payment leader. Share insights and educate internal teams to ensure roadmap alignment with industry developments. Represent InvoiceCloud in external thought leadership activities, strengthening the company’s presence and credibility.
- Advocate for Biller and Payer Success: Develop a deep understanding of biller and payer workflows to identify pain points and opportunities for improvement. Drive initiatives that enhance customer satisfaction and engagement across all touchpoints.
- Experience: 10+ years in a payments-focused Product role, with a proven track record of success in roadmap execution, team leadership, and increasing responsibilities. Working in a PayFac environment previously is required.
- Expertise: Hands-on experience with payment processors like JP Morgan Chase is highly desirable.
- Strategic Thinker: Demonstrated ability to build and execute long-term payment strategies with measurable results.
- Leader: Skilled in managing and mentoring teams, with a passion for developing high-performing Product Managers and fostering innovation.
- Mindset: Entrepreneurial and detail-oriented with an owner’s mentality; driven by a passion for payments and customer success.
- Communication: Exceptional written and verbal communication skills, with the ability to articulate strategic visions and technical details to diverse audiences.
At InvoiceCloud, you’ll be at the forefront of shaping the future of payments in a rapidly evolving FinTech space. You’ll have the autonomy to lead strategic initiatives, work with cutting-edge technologies, and mentor a growing team of Product Owners. If you thrive in a fast-paced, collaborative environment and are passionate about transforming the payment experience, we want to hear from you!
We offer a competitive benefits program including Medical, dental, vision, life & disability insurance, 401(k) plan with company match, Flexible Time Off (FTO), wellbeing days, paid holidays, and summer Fridays, mental health resources, paid parental leave & Backup Care, Employee Resource Groups (ERGs).
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Director of Product Payments
✨Tip Number 1
Familiarise yourself with the latest trends in payment technologies and FinTech innovations. This knowledge will not only help you during interviews but also demonstrate your passion for the industry and your ability to contribute to InvoiceCloud's strategic vision.
✨Tip Number 2
Network with professionals in the payments sector, especially those who have experience with payment processors like JP Morgan Chase. Engaging with industry peers can provide valuable insights and potentially lead to referrals that could enhance your application.
✨Tip Number 3
Prepare to discuss your leadership style and how you've successfully mentored teams in previous roles. Highlight specific examples of how you've driven product strategy and execution, as this aligns closely with the responsibilities of the Director of Product Payments position.
✨Tip Number 4
Research InvoiceCloud’s current payment solutions and identify areas for improvement or innovation. Being able to articulate your ideas on enhancing customer satisfaction and engagement will set you apart as a candidate who is proactive and invested in the company's success.
We think you need these skills to ace Director of Product Payments
Some tips for your application 🫡
Tailor Your CV: Make sure your CV highlights relevant experience in payments-focused product roles. Emphasise your leadership skills and any specific achievements related to payment processing, as these will resonate with the hiring team.
Craft a Compelling Cover Letter: In your cover letter, express your passion for payments and innovation. Discuss how your strategic thinking aligns with InvoiceCloud's vision and mention specific examples of how you've successfully led product initiatives in the past.
Showcase Your Communication Skills: Given the importance of communication in this role, ensure that your application reflects your ability to articulate complex ideas clearly. Use concise language and structure your thoughts logically to demonstrate your written communication prowess.
Highlight Relevant Partnerships: If you have experience working with key payment partners like Chase Paymentech or PayPal, make sure to include this in your application. Discuss how these partnerships contributed to your previous successes and how they can benefit InvoiceCloud.
How to prepare for a job interview at Job Traffic
✨Showcase Your Payments Expertise
Make sure to highlight your extensive experience in payments-focused product roles. Be prepared to discuss specific projects where you've successfully executed payment strategies and how they align with the company's goals.
✨Demonstrate Leadership Skills
As a Director, you'll need to show your ability to lead and mentor teams. Share examples of how you've developed high-performing product managers and fostered innovation within your previous teams.
✨Communicate Your Strategic Vision
Be ready to articulate your long-term vision for payment strategies. Discuss how you would align this vision with emerging trends and technological advancements, showcasing your strategic thinking capabilities.
✨Prepare for Partner Relationship Management
Since you'll be liaising with key payment partners, prepare to discuss your experience in managing partnerships. Highlight any successful negotiations or collaborations that have led to mutual success in previous roles.
