At a Glance
- Tasks: Lead a dynamic team in delivering top-notch customer service and achieving sales targets.
- Company: Kurt Geiger is a vibrant footwear brand rooted in London, celebrating diversity and creativity.
- Benefits: Enjoy a competitive salary, generous bonuses, uniform allowances, and amazing discounts.
- Why this job: Join a brand that values kindness, creativity, and individuality while making a real impact.
- Qualifications: Experience in fast-paced retail management, preferably in fashion or luxury brands.
- Other info: Be part of a global brand with over 70 stores and a commitment to community values.
The predicted salary is between 28800 - 43200 £ per year.
Kurt Geiger is an inclusive, creative footwear and accessories brand powered by kindness. We want to empower our talent to be confident and true to themselves, the London way. London is our home, our heartbeat, and we draw inspiration from the energy and spirit of the city; its diversity and creativity. For over fifty years our team of in-house shoe and accessory designers have been creating authentic, distinctive designs from our London headquarters.
Responsibilities:
- Ensure customer service is of the highest standards at all times
- Be a role model for your team and Kurt Geiger with your own service standards
- Ensure all store and company sales targets, policies and procedures are met and maintained
- Actively liaise, communicate and develop good relations with your team and Senior Management
- Maintain a high performance team through effective management of productivity, individual targets, employee relations and coaching on areas of development
- Rota your team effectively and ensure optimum cover during peak trading periods
- Protect the Kurt Geiger brand and ensure all team members meet personal presentation standards
- Ensure your boutique maintains excellent visual presentation which is consistent with company guidelines
Requirements:
- Previous experience in a high turnover, fast paced store/concession management role
- Background with a fashion-forward footwear, accessory or fashion brand - luxury experience preferred
- A customer service ambassador
- Proven ability to drive a large team
- Representative of our luxury/fashion forward brand in every way
Benefits:
- Competitive basic salary
- Generous bonus structure
- Uniform allowances
- Enviable discounts
The first Kurt Geiger store opened on London Bond street in 1963. Today, our brand has global appeal and is distributed in hundreds of cities around the world. We operate over 70 stand-alone stores nationwide, including our new flagship store on London Oxford street, and in over 400 stores globally.
Department Manager, Footwear, Selfridges London employer: Job Traffic
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Department Manager, Footwear, Selfridges London
✨Tip Number 1
Familiarise yourself with Kurt Geiger's brand values and mission. Understanding their commitment to diversity, creativity, and community will help you align your approach during interviews and discussions.
✨Tip Number 2
Showcase your leadership skills by preparing examples of how you've successfully managed teams in fast-paced environments. Highlight specific instances where you improved team performance or customer service.
✨Tip Number 3
Research the latest trends in footwear and fashion, particularly those that resonate with Kurt Geiger's style. Being knowledgeable about current trends will demonstrate your passion for the industry and the brand.
✨Tip Number 4
Network with current or former employees of Kurt Geiger if possible. They can provide valuable insights into the company culture and expectations, which can be beneficial during your application process.
We think you need these skills to ace Department Manager, Footwear, Selfridges London
Some tips for your application 🫡
Understand the Brand: Familiarise yourself with Kurt Geiger's values and mission. Highlight your alignment with their commitment to diversity, creativity, and customer service in your application.
Tailor Your CV: Ensure your CV reflects relevant experience in fast-paced retail environments, particularly in footwear or fashion. Emphasise your management skills and any achievements related to sales targets and team performance.
Craft a Compelling Cover Letter: Write a cover letter that showcases your passion for the brand and the role. Mention specific examples of how you've successfully led teams and enhanced customer service in previous positions.
Showcase Your Leadership Skills: In your application, provide examples of how you've motivated and developed teams in the past. Discuss your approach to maintaining high standards and achieving sales targets, as these are crucial for the Department Manager role.
How to prepare for a job interview at Job Traffic
✨Show Your Passion for Footwear
Make sure to express your enthusiasm for footwear and fashion during the interview. Share your personal experiences with the brand and how you connect with its values, especially the emphasis on diversity and creativity.
✨Demonstrate Leadership Skills
As a Department Manager, you'll need to showcase your ability to lead a team effectively. Prepare examples of how you've motivated teams in the past, managed performance, and handled challenges in a fast-paced retail environment.
✨Understand Customer Service Excellence
Kurt Geiger places a high value on customer service. Be ready to discuss your approach to delivering exceptional service and how you would instil this standard within your team. Use specific examples from your previous roles to illustrate your points.
✨Familiarise Yourself with Company Values
Research Kurt Geiger's core values and be prepared to discuss how you align with them. Highlight your commitment to inclusivity, kindness, and community engagement, as these are central to the brand's identity.