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For Companies At a Glance
- Tasks: Drive buses safely while providing excellent customer service to passengers.
- Company: Join Metroline Manchester, a growing part of a major transport network with a strong community focus.
- Benefits: Enjoy free bus travel for yourself and family, on-site parking, and a pension scheme.
- Why this job: Be part of an exciting journey in a supportive team, making a real difference in your community.
- Qualifications: Must hold a full PCV licence and have great communication skills; flexibility for shifts is essential.
- Other info: Full-time role with 38 hours per week; varied shifts including weekends.
Department: Drivers (Manchester), Manchester
Location: Wythenshawe
About us
Metroline Manchester is a recently formed subsidiary of ComfortDelGro. In March 2024, we were awarded contracts to operate four franchises and join the Bee Network in Greater Manchester by Greater Manchester Combined Authority (GMCA). Metroline was formed in 1989, and is the fourth largest bus operator in London, running about 17 percent of the city’s scheduled bus services. Here at Metroline, we are 6,000 colleagues strong across the UK and help carry over one million of our customers every day.
Job Summary
Pay: £16.37 (increased rate for weekends & BH)
Location: Wythenshawe
We are looking for people who have a passion for providing excellent customer service within our local Manchester communities, making the journeys to our customers’ favourite places and people an enjoyable experience. Metroline drivers pride themselves on taking care of our passenger journeys in the safest manner by ensuring we follow all the required rules and protocols at any given time.
Responsibilities
- Ensuring your mighty bus is kept in a clean and roadworthy condition
- Driving in a safe manner in accordance with current road and traffic legislation whilst executing challenging manoeuvres
- Delivering an exceptional level of customer service with a can-do attitude and positive approach
- Always maintaining the highest levels of professionalism whilst ensuring smooth and safe transportation for our diverse range of passengers
- Collaborating with the wider team and support functions to exceed performance targets
- Working closely with the management team to target any malfunctions or improvements where possible
Benefits
- Free Bus Travel for yourself + 3 (companion + 2 children OR 3 children)
- Free on-site parking
- Pension Scheme Contributions
- Benefits Hub
- Employee Assistance Programme
- Cycle to Work Scheme
- Free uniform
Essential Criteria
- Full PCV licence and up to date CPC
- A positive and professional approach with excellent communication skills to engage and assist our passengers from all walks of life.
- Prepared to work varying shifts including early starts, late finishes and weekends.
Hours of Work
Full time permanent contract 38 hours per week – 5 working days a week. Shift work – flexibility required to work early starts, late finishes and weekends.
To apply
Please email a covering letter of application and CV to the Manchester Talent Acquisition Team, joinmanchester@metroline.co.uk
Applications should include:
- The reasons you are applying for the post;
- Examples of how you meet the skills;
- Any relevant qualifications or experience.
Bus Driver / PCV Driver employer: Job Traffic
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Bus Driver / PCV Driver
✨Tip Number 1
Familiarise yourself with the local area and bus routes in Manchester. This knowledge will not only help you during the interview but also demonstrate your commitment to providing excellent customer service.
✨Tip Number 2
Practice your communication skills, as engaging with passengers is a key part of the role. Consider role-playing scenarios where you might need to assist or interact with different types of passengers.
✨Tip Number 3
Be prepared to discuss your experience with safety protocols and driving regulations. Highlight any previous roles where you had to ensure safety and compliance, as this will be crucial for the Bus Driver position.
✨Tip Number 4
Show enthusiasm for the role and the company during your interactions. Research Metroline Manchester and the Bee Network to express genuine interest in being part of their team and contributing to their mission.
We think you need these skills to ace Bus Driver / PCV Driver
Some tips for your application 🫡
Understand the Role: Before applying, make sure you fully understand the responsibilities of a Bus Driver. Familiarise yourself with the job description and think about how your skills align with their requirements.
Craft a Tailored Covering Letter: In your covering letter, clearly state why you are interested in the position at Metroline Manchester. Highlight your passion for customer service and provide specific examples of how you meet the essential criteria outlined in the job description.
Update Your CV: Ensure your CV is up to date and tailored for this role. Include relevant experience, particularly any previous driving roles or customer service positions, and make sure to mention your full PCV licence.
Proofread Your Application: Before sending your application, take the time to proofread both your covering letter and CV. Check for any spelling or grammatical errors, and ensure that all information is accurate and presented professionally.
How to prepare for a job interview at Job Traffic
✨Know Your Route
Familiarise yourself with the local area and the routes you might be driving. Being able to discuss specific locations and how you would handle various traffic situations can impress the interviewers.
✨Showcase Your Customer Service Skills
Prepare examples of how you've provided excellent customer service in the past. Highlight your ability to engage with passengers and handle difficult situations with a positive attitude.
✨Demonstrate Safety Awareness
Be ready to discuss your understanding of road safety regulations and how you ensure the safety of your passengers. Mention any relevant training or experiences that showcase your commitment to safe driving.
✨Flexibility is Key
Since the role requires varying shifts, express your willingness to work early starts, late finishes, and weekends. Share any previous experiences where you successfully adapted to changing schedules.
