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For Companies At a Glance
- Tasks: Lead a team to deliver exceptional customer service and manage store operations.
- Company: Boots Opticians is dedicated to inclusivity and fostering potential in a diverse environment.
- Benefits: Enjoy flexible benefits, generous discounts, and access to 24/7 counselling support.
- Why this job: Join a supportive team and develop your skills while making a positive impact.
- Qualifications: GOC Registered with customer-facing experience and a desire to learn and lead.
- Other info: Part-time options available; we embrace diversity and support all applicants.
The predicted salary is between 28800 - 43200 £ per year.
About the role
As an Assistant Manager at Boots Opticians, you will lead and inspire your team to deliver an exemplary customer journey. You will play an important role within your store, working closely with the Store Manager, to create and deliver the commercial plan to help the business to grow and change for the better.
Working across the whole store, your days will be full of variety. You will be involved in everything from customer service, store operations as well as the clinical activities which include patient pre-screening, dispensing, accuracy checks and much more.
You will manage a team with a variety of experience and clinical knowledge, providing you with the opportunity to help them develop their knowledge, skills and shape their future careers. This also includes completing management tasks such as creating and maintaining rotas, return to work reviews and performance management.
We will support you in completing our industry leading 'Step into Optics' training programme along to help you to develop your clinical knowledge. With leadership training programmes also available, we are committed to helping you develop and carve out a career at Boots Opticians.
What you'll need to have
- GOC Registered
- Experience working in a customer facing role
- Desire to learn
- Led or coached a team
It would be great if you also have
- Experience working in a clinical environment
Our benefits
- Boots Retirement Savings Plan
- Discretionary annual bonus
- Generous employee discounts
- Enhanced maternity/paternity/adoption leave pay and gift card for anyone expecting or adopting a child
- Flexible benefits scheme including option to buy additional holiday, discounted gym membership, life assurance, activity passes and more.
- Access to free, 24/7 counselling and support through TELUS Health, our Employee Assistance Programme.
We have a great range of benefits in addition to the above that offer flexibility to suit you - find out more at boots.jobs/rewards. Exclusions may apply, eligible roles only.
Why Boots Opticians?
At Boots Opticians, we foster a working environment where consideration and inclusivity help everyone to be themselves and reach their full potential. We are proud to be an equal opportunity employer, passionate about embracing the diversity of our colleagues and providing a positive and inclusive working environment for all. Join our team and let's see what's possible when we change for the better.
What's next?
Thank you for taking the time to visit our careers page and read about this exciting opportunity. If you choose to apply, your application will be reviewed by our team, and we will contact you as soon as we can. If successful, we will contact you to arrange an interview with the hiring manager.
Where a role is advertised as full-time, we are open to discussing part-time and job share options during the application process. If you require additional support as part of the application and interview process, we are happy to provide reasonable adjustments to help you to be at your best.
This role requires the successful candidate to complete a Pre-employment check after receiving an offer. Depending on your location you will be asked to submit either a DBS (Disclosure & Barring Service), PVG (Protection of Vulnerable groups) or an Access NI Check.
Boots is a Ban the Box employer and will consider the suitability of applicants with criminal convictions on a case-by-case basis.
Assistant Store Manager (Clincl) employer: Job Traffic
Contact Detail:
Job Traffic Recruiting Team
StudySmarter Expert Advice 🤫
We think this is how you could land Assistant Store Manager (Clincl)
✨Tip Number 1
Familiarise yourself with the Boots Opticians brand and their customer service philosophy. Understanding their values and how they approach customer care will help you align your responses during the interview.
✨Tip Number 2
Highlight any experience you have in leading or coaching a team, especially in a customer-facing role. Be ready to share specific examples of how you've motivated your team to achieve goals or improve performance.
✨Tip Number 3
Prepare to discuss your clinical knowledge and any relevant experience in a clinical environment. Even if it's not essential, showing a willingness to learn and grow in this area can set you apart from other candidates.
✨Tip Number 4
Research the 'Step into Optics' training programme and be prepared to express your enthusiasm for professional development. Demonstrating a commitment to continuous learning will resonate well with the hiring team.
We think you need these skills to ace Assistant Store Manager (Clincl)
Some tips for your application 🫡
Understand the Role: Read the job description carefully to understand the key responsibilities and skills required for the Assistant Store Manager position. Tailor your application to highlight how your experience aligns with these requirements.
Highlight Relevant Experience: Emphasise your customer-facing experience and any leadership roles you've held. If you have experience in a clinical environment, make sure to mention it, as it is a desirable skill for this role.
Showcase Your Team Management Skills: Discuss your experience in managing or coaching a team. Provide specific examples of how you've helped team members develop their skills and knowledge, which is crucial for this position.
Craft a Compelling Cover Letter: Write a cover letter that not only expresses your enthusiasm for the role but also outlines how you can contribute to the store's success. Mention your desire to learn and grow within the company, as well as your commitment to delivering an exemplary customer journey.
How to prepare for a job interview at Job Traffic
✨Showcase Your Leadership Skills
As an Assistant Store Manager, you'll be leading a team. Be prepared to discuss your previous experiences in coaching or managing teams, highlighting specific examples where you inspired others or improved team performance.
✨Demonstrate Customer Service Excellence
Since the role involves delivering an exemplary customer journey, think of instances where you've gone above and beyond for customers. Share these stories to illustrate your commitment to customer service.
✨Familiarise Yourself with Clinical Knowledge
Even if you don't have extensive clinical experience, showing a willingness to learn about clinical activities can set you apart. Research basic optical terms and processes to demonstrate your enthusiasm for the role.
✨Prepare Questions About Team Development
The role involves helping team members develop their skills. Prepare thoughtful questions about training programmes and career progression opportunities at Boots Opticians to show your interest in fostering a supportive work environment.
